Hotwire Reviews

Updated August 29, 2015
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3.6
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Recommend to a friend
Approve of CEO
Hotwire President Henrik Kjellberg
Henrik Kjellberg
24 Ratings

Pros
  • There is work/life balance though but that's because I don't think people want to stay any longer at work then they have to (in 33 reviews)

  • Great benefits - good location - flexible schedule (in 10 reviews)

Cons
  • Work-life balance are non-existent depending on the group (in 4 reviews)

  • If you're looking for career growth, you need to make sure you are on your manager's radar at all times (in 5 reviews)

More Pros and Cons

91 Employee Reviews

Sort: Popular Rating Date
  1. Great - if you live in San Francisco

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA
    Neutral Outlook
    Approves of CEO

    I have been working at Hotwire full-time (More than 3 years)

    Pros

    Smaller company with big pockets (Expedia). Lots of opportunities in SFO area. Great people. Benefits are good

    Cons

    Leadership overall is good - some VP level leadership is out of touch with Sales/Management level or people in the field but have strong opinions without knowing the day to day. Unless you live in the area, you will be held back with career growth.

    Advice to Management

    I'd say over all lower level management is decent (regional managers and account managers). The issue is where the VP level comes in. Very out of touch with sales and errors more on the negative side of things vs what is good.


  2. Helpful (5)

    Mediocre

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in San Francisco, CA
    Former Employee - Senior Analyst in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hotwire full-time (More than a year)

    Pros

    Work life balance and time off is good, as are benefits

    Cons

    Uninspiring environment, lots of paper pushing middle managers, unfocused working environment.

    Advice to Management

    Focus less on benefits like happy hours and more on making each employees job meaningful

    Hotwire Response

    Apr 30, 2015 – Team Hotwire

    Thank you for the feedback. We take these types of comments serious.


  3. Excited to come to work everyday

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire full-time (Less than a year)

    Pros

    The people at Hotwire are terrific! The company retains a startup atmosphere despite being in the online travel business for more than 13 years. There are plenty of challenges in a crowded online travel market but employees are genuinely excited to work together as a team and are truly passionate about travel.

    Cons

    Online travel space is crowded and creates business challenges.

    Advice to Management

    Stay focused on the business and growing mobile. Continue to support programs that recognize and reward employees. Keep creating programs and a best in class products for our travelers.


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  5. Found a HOME!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in San Francisco, CA
    Current Employee - Senior Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire full-time (More than 3 years)

    Pros

    Great place to work. I have been at Hotwire for 4+ years now. I left for about 2 months when I realized that I had made a major mistake. Coming HOME to Hotwire was great. The PEOPLE make this place the BEST place to work. Having Expedia back you up is awesome! Culture is tight and people work together and you can build skills and learn as much as you want. There is no limit to the possibilities. Creating lasting relationships both personal and professional.

    Cons

    No enough candy bars! Just kidding.

    Advice to Management

    Keep your focus and get the job done!


  6. I'm glad I came here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire full-time (Less than a year)

    Pros

    Before I joined, I was concerned that Hotwire was a slow, rigid and close-minded company from last century. Turns out that my original worries were not true- It's at the critical turning point for Hotwire now and there is a lot of new opportunities within the company if you really want to have an impact and make a change. The company is willing to take the leap of faith and they urgently need the people who are driven and capable. Hiring starts to pick up and many smart people joined the company lately which brings lots of fresh blood. The culture is very energetic and friendly People know their business very well here and they are willing to offer help and all kinds of expertise

    Cons

    The management team should focus more on career development for young people, that's how you get to keep them in super competitive bay area market and cultivate the loyal force which lasts for years!

    Advice to Management

    Same as above. More career development and mentor program for young people will be great.


  7. Awesome workplace!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in San Francisco, CA
    Current Contractor - Anonymous Contractor in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire as a contractor (More than 3 years)

    Pros

    Great product to work on - travel! Small enough of a company (about 300 employees) - your voice IS heard. Start-up'ish environment & culture Lost of camaraderie, family-like feeling, very caring folks overall.

    Cons

    none....well, maybe more coconut water in the fridge! :)


  8. Good Company to work with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in San Francisco, CA
    Current Employee - Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire full-time (Less than a year)

    Pros

    Great co-workers Supportive Environment Room for creativity Great benefits Work Life Balance Overall Happy to be a part of Hotwire.

    Cons

    Not much negative to say but Growth is one thing where we should work on.

    Advice to Management

    Please keep up the culture and values!, plus keep up the innovation engine.


  9. Helpful (9)

    A good place to get e-commerce experience but that's about it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hotwire full-time (More than a year)

    Pros

    Work-life balance, travel perks, diverse fun staff, SF location, access to C level, opportunities to learn, try a lot of stuff, and have impact.

    Cons

    A lot of the pros were fading away when I left. Compensation is pathetic vs. Competition. Many middle managers are horribly incompetent, immature, and or mean. Decisions are not very data driven. High turnover. Poor HR. Little cooperation with Expedia.

    Advice to Management

    Just close down, it's over. Tell investors to stuff it and pay people fairly in the meantime.


  10. Excellent place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in San Francisco, CA
    Former Employee - Senior Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hotwire full-time (More than a year)

    Pros

    Best interpersonal relations between superiors and juniors, cordial atmosphere, better on job facilities

    Cons

    Inferior review process in the organization

    Advice to Management

    Individual Review shall be three monthly or at least biannually


  11. Helpful (13)

    Poorly managed company with no product direction and bad culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Francisco, CA
    Current Employee - Director in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hotwire full-time (More than 3 years)

    Pros

    Great location in the financial district; solid ties with Expedia guarantee stability and job security no matter what; great work-life balance

    Cons

    Leadership changes have turned a great company into a poisonous one; executives spend time bad mouthing each other rather than trying to turn around an outdated product; turnover is very high and hiring is a challenge given the bad reputation within the Bay Area; employee morale is at its lowest, don’t be fooled by sudden waves of positive reviews…



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