Hotwire

  www.hotwire.com
  www.hotwire.com

Hotwire Reviews in San Francisco, CA

Updated December 3, 2014
Updated December 3, 2014
124 Reviews
3.5
124 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hotwire President Henrik Kjellberg
Henrik Kjellberg
38 Ratings

Review Highlights

Pros
  • The company respects work-life balance, while still offering challenging opportunities (in 33 reviews)

  • Exciting industry (travel) discounts on travel products (in 6 reviews)


Cons
  • Work-life balance are non-existent depending on the group (in 4 reviews)

  • If you're looking for career growth, you need to make sure you are on your manager's radar at all times (in 5 reviews)

More Highlights

90 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Found a HOME!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in San Francisco, CA
    Current Employee - Senior Analyst in San Francisco, CA

    I have been working at Hotwire full-time (more than 3 years)

    Pros

    Great place to work. I have been at Hotwire for 4+ years now. I left for about 2 months when I realized that I had made a major mistake.
    Coming HOME to Hotwire was great. The PEOPLE make this place the BEST place to work. Having Expedia back you up is awesome! Culture is tight and people work together and you can build skills and learn as much as you want. There is no limit to the possibilities. Creating lasting relationships both personal and professional.

    Cons

    No enough candy bars! Just kidding.

    Advice to ManagementAdvice

    Keep your focus and get the job done!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excited to come to work everyday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Hotwire full-time (less than an year)

    Pros

    The people at Hotwire are terrific! The company retains a startup atmosphere despite being in the online travel business for more than 13 years. There are plenty of challenges in a crowded online travel market but employees are genuinely excited to work together as a team and are truly passionate about travel.

    Cons

    Online travel space is crowded and creates business challenges.

    Advice to ManagementAdvice

    Stay focused on the business and growing mobile. Continue to support programs that recognize and reward employees. Keep creating programs and a best in class products for our travelers.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I'm glad I came here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Hotwire full-time (less than an year)

    Pros

    Before I joined, I was concerned that Hotwire was a slow, rigid and close-minded company from last century. Turns out that my original worries were not true-

    It's at the critical turning point for Hotwire now and there is a lot of new opportunities within the company if you really want to have an impact and make a change. The company is willing to take the leap of faith and they urgently need the people who are driven and capable.

    Hiring starts to pick up and many smart people joined the company lately which brings lots of fresh blood. The culture is very energetic and friendly

    People know their business very well here and they are willing to offer help and all kinds of expertise

    Cons

    The management team should focus more on career development for young people, that's how you get to keep them in super competitive bay area market and cultivate the loyal force which lasts for years!

    Advice to ManagementAdvice

    Same as above. More career development and mentor program for young people will be great.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Awesome workplace!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Hotwire as a contractor (more than 3 years)

    Pros

    Great product to work on - travel!
    Small enough of a company (about 300 employees) - your voice IS heard.
    Start-up'ish environment & culture
    Lost of camaraderie, family-like feeling, very caring folks overall.

    Cons

    none....well, maybe more coconut water in the fridge! :)

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good Company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in San Francisco, CA
    Current Employee - Engineer in San Francisco, CA

    I have been working at Hotwire full-time (less than an year)

    Pros

    Great co-workers
    Supportive Environment
    Room for creativity
    Great benefits
    Work Life Balance

    Overall Happy to be a part of Hotwire.

    Cons

    Not much negative to say but Growth is one thing where we should work on.

    Advice to ManagementAdvice

    Please keep up the culture and values!, plus keep up the innovation engine.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Excellent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in San Francisco, CA
    Former Employee - Senior Analyst in San Francisco, CA

    I worked at Hotwire full-time (more than an year)

    Pros

    Best interpersonal relations between superiors and juniors, cordial atmosphere, better on job facilities

    Cons

    Inferior review process in the organization

    Advice to ManagementAdvice

    Individual Review shall be three monthly or at least biannually

    Recommends
    Positive Outlook
    Approves of CEO
  8. 7 people found this helpful  

    A good place to get e-commerce experience but that's about it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Hotwire full-time (more than an year)

    Pros

    Work-life balance, travel perks, diverse fun staff, SF location, access to C level, opportunities to learn, try a lot of stuff, and have impact.

    Cons

    A lot of the pros were fading away when I left. Compensation is pathetic vs. Competition. Many middle managers are horribly incompetent, immature, and or mean. Decisions are not very data driven. High turnover. Poor HR. Little cooperation with Expedia.

    Advice to ManagementAdvice

    Just close down, it's over. Tell investors to stuff it and pay people fairly in the meantime.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 8 people found this helpful  

    Poorly managed company with no product direction and bad culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in San Francisco, CA
    Current Employee - Director in San Francisco, CA

    I have been working at Hotwire full-time (more than 3 years)

    Pros

    Great location in the financial district; solid ties with Expedia guarantee stability and job security no matter what; great work-life balance

    Cons

    Leadership changes have turned a great company into a poisonous one; executives spend time bad mouthing each other rather than trying to turn around an outdated product; turnover is very high and hiring is a challenge given the bad reputation within the Bay Area; employee morale is at its lowest, don’t be fooled by sudden waves of positive reviews…

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 7 people found this helpful  

    Not so hot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Graphic Designer in San Francisco, CA
    Current Employee - Senior Graphic Designer in San Francisco, CA

    I have been working at Hotwire full-time (less than an year)

    Pros

    Talented good people. Parties. The money they owe you does appear in your bank account.

    Cons

    A place still searching for some identity. No method to the madness. No process. Change of focus daily and a waterfall approach based on the whims of the CEO and stock holders. Daily 3 hour meetings that end with abrupt changes at the last minute. Poor leadership where everyone gets a say(no leadership) and there are no real timelines.

    Advice to ManagementAdvice

    Find a direction and stick to it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    it was good

    Former Employee - Database Marketing in San Francisco, CA
    Former Employee - Database Marketing in San Francisco, CA

    I worked at Hotwire full-time (more than 5 years)

    Pros

    Good place if you have a family: Nice insurance and travel perks

    Cons

    Hotwire.com barely promote people within

    Advice to ManagementAdvice

    recognize talent

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