Houghton Mifflin Harcourt

  www.hmhco.com
  www.hmhco.com
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Houghton Mifflin Harcourt Reviews

Updated September 22, 2014
Updated September 22, 2014
310 Reviews
2.7
310 Reviews
Rating Trends

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Houghton Mifflin Harcourt President & CEO Linda K. Zecher
Linda K. Zecher
97 Ratings

Review Highlights

Pros
  • GREAT work life balance, if you are looking for a strict 9-5 this is the place (in 13 reviews)

  • I get to work from home and I love it (in 11 reviews)


Cons
  • Senior Management are pretty much clueless (in 30 reviews)

  • Upper management has designed a box and expects everyone to fit into the same box - Customer Service is the worst (in 23 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Houghton Mifflin Harcourt for more than 10 years

    Pros

    People that I work with are great people and we really work as a team. We publish excellent material and it is a pleasure to do the work.

    Cons

    It is a great place for new hires and not so much for the people that have been there a long time. Loyalty means very little as well as institutional knowledge.

    Advice to ManagementAdvice

    appreciate the long time employees that know the business well.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    The best job I ever had - and the worst job I ever had -

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Geneva, IL
    Former Employee - Customer Service Representative in Geneva, IL

    I worked at Houghton Mifflin Harcourt full-time for more than 10 years

    Pros

    The people are fantastic - benefits are very good - once they went public the entire environment changed heading south.

    Cons

    Management is draconian. No respect for individuals. An employee is nothing but a tick mark on a spreadsheet. Upper management has designed a box and expects everyone to fit into the same box - Customer Service is the worst. No regard for the employee or the customer - it is all about numbers. No support for the sales reps. The management team has designed policies that make everyone work harder - not smarter. Instead of improving production with technology they have adapted manually intensive workarounds that are cumbersome and filled with the opportunity for failure - employees feel "set up to fail" Everyday feels like another day rearranging the deck chairs on the Titanic.

    Advice to ManagementAdvice

    Find out what is happening "below the surface" Find out WHY people are working longer hours getting less accomplished. Talk to the people who were there when things "worked". There are excellent individuals working there that are not appreciated or used to the best of their ability. Stop micro-managing and allow employees to shine.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Lots of Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Houghton Mifflin Harcourt full-time for more than 5 years

    Pros

    The people who work at HMH which are consultants and sales representative those out in the field are dedicated to the education of children and helping schools implement their products. The outside sales people really care about their customers and will bend over backwards to make their schools happy.

    Cons

    Management is horrible. They are so busy trying to micro manage people and they do not promote from within. Most of the top level people are from other markets and do not have much of an idea how educational publishing works. They do not listen to the field and treat customers horribly which leaves the field staff to try and clean up the mess. They also do not like to give out bonuses or they try to stiff you of them.

    Advice to ManagementAdvice

    Your sales staff are very dedicated to your customers. A little less micro managing as well as better training.

    Doesn't Recommend
    No opinion of CEO
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  5. 2 people found this helpful  

    Great products, tense office environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager  in  Boston, MA
    Former Employee - Marketing Manager in Boston, MA

    I worked at Houghton Mifflin Harcourt full-time for more than a year

    Pros

    Books to be proud of; individual team members with lots of talent and a positive attitude towards innovation; reduced price books and some free books for employees; decent benefits

    Cons

    Distracting sense of competition between departments; high expectations for management without adequate support (sometimes apparently little to no management training at all with promotions); erratic restructuring decisions; constant sense of dread that more layoffs or restructuring will come around; gossip; too much talk about unfair compensation and lack of job security

    Advice to ManagementAdvice

    Encourage collaboration, not competition, between departments; acknowledge wariness about technology both in the workplace and in the future of the industry, and provide employees with more support; create clearer chains of command and management structure

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Company is constantly changing because it has no clear direction while competition is growing around them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Houghton Mifflin Harcourt for more than 5 years

    Pros

    Good benefits: lots of time off, more holidays than most companies, good health coverage, and flexible work schedules.

    Cons

    Low pay, constant layoffs, no clear direction from the top, and not much investment in employees career development.

    Advice to ManagementAdvice

    Make a decision and stick with it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Director of Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Houghton Mifflin Harcourt full-time

    Pros

    Strong commitment to their mission & their employees. Focus on getting the job done and providing solutions to their customers. Love the way they enable to sales force to make it happen.

    Cons

    Need to streamline the technology story, but they are making strides.

    Advice to ManagementAdvice

    Embrace digital and plan for that transition

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Great company, unless you're a contractor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rights Researcher  in  Boston, MA
    Former Employee - Rights Researcher in Boston, MA

    I worked at Houghton Mifflin Harcourt as a contractor for more than a year

    Pros

    I liked the geeky atmosphere and how much everyone worked together. I also liked the Monthly Award Meetings, when people were given credit for going above and beyond every month.

    Cons

    While HMH treats its employes well, the same cannot be said for its contractors.

    Advice to ManagementAdvice

    Hire your contractors. It's better to have employees who know the job and can do it well rather than having to train new temps every year.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer Intern  in  Boston, MA
    Current Employee - Software Developer Intern in Boston, MA

    I have been working at Houghton Mifflin Harcourt as an intern for less than a year

    Pros

    Huge Technology Stack, Multiple platforms to choose/work on.
    Good people to work with. Extremely helpful and clean work etiquette
    Nice perks, including tickets to Fenway when Boston Redsox is in action
    Commuting is so easy.

    Cons

    Not a typical S/W firm setting

  10. 2 people found this helpful  

    People are only numbers- no investment or value ascribed to people resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Houghton Mifflin Harcourt full-time

    Pros

    Great mission and product line to educate our youth, BUT that has been lost over the last few years - still a few bright people left but will senior management listen to them ................?

    Cons

    Very low moral. No training provided. Lots of change without any change management programs. Disruption is desirable at the expense of customers and employees..........!!!????

    Advice to ManagementAdvice

    Admirable leaders who uses common sense but management needs to listen to employees. Try to learn from the veterans instead of discarding them.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Great company, meeting organizational and market challenges.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Houghton Mifflin Harcourt full-time for more than 10 years

    Pros

    Strong commitments to quality education products. Employees are treated well.

    Cons

    Many separate overlapping products trying to integrate into a cohesive whole. Challenging to stay competitive technically in a market that depends on public funds for the majority of revenue.

    Advice to ManagementAdvice

    Keep working on engagement but not at the expense of laser focus on the market. Make some internal technology infrastructure investment.

    Recommends
    Positive Outlook
    Approves of CEO

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