Houlihan's

www.houlihans.com

Houlihan's Reviews

Updated January 23, 2015
Updated January 23, 2015
70 Reviews
3.4
70 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Houlihan's CEO Bob Hartnett
Bob Hartnett
26 Ratings

Review Highlights

Pros
  • If you put the effort in you will be taking home a lot of money (in 3 reviews)

  • Everything is so high-priced, how could you not make good money (in 4 reviews)


Cons
  • Some locations seemed to struggle regardless of clientele (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Houlihan's is welcoming and modern.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Chicago, IL
    Current Employee - Hostess in Chicago, IL

    I have been working at Houlihan's part-time (more than a year)

    Pros

    great people. great food. great concept for a business. Great food and great staff. Allows the opportunity for the staff to move up in rank and is flexible.

    Cons

    very disorganized. training isn't organized. new people train new people. extremely flexible for students or people with more than one job.

    Advice to ManagementAdvice

    needs better training options and the managers themselves need to be trained

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Business is slow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Lansing, MI
    Former Employee - Server in Lansing, MI

    I worked at Houlihan's part-time (less than a year)

    Pros

    The management team and most of the co-workers are very friendly. Very laid-back environment during lunch. Evening supervisor likes power plays though.

    Cons

    Business on the restaurant side is kind of slow. Didn't make as much money as I was expecting to make being that meals average about $17 a person not including drinks, apps, and desserts.

    Advice to ManagementAdvice

    Management is very friendly, and understands that life happens. It's really hard to find a company that understands that kids get sick, or you have functions that you need to attend. If you do good for them, they are more than willing to help you out.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Support Center is a great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Upper Mgt/Director/Executive in Leawood, KS
    Current Employee - Upper Mgt/Director/Executive in Leawood, KS

    I have been working at Houlihan's full-time (more than 8 years)

    Pros

    Visionary Leadership that truly gets both people and the industry. The Support Center is full of dedicated, hard working people who genuinely enjoy supporting field operations. Team orientation is very strong & dirty politics are not tolerated. Frankly, it is just a fun place to work.

    Cons

    The hours are not going to always be 8 0r 9 to 5 - the restuarnats are open and so you have to be flexible and take "off hours" calls. This is a small price to pay for the overal atmosphere and culture.

    Advice to ManagementAdvice

    Perks and work-life balance are incredible. More attention to programs aimed at individual's personal growth would be a plus.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Need to retrain some people in management at HQ!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Houlihan's

    Pros

    Good pay and nice bonuses....depending on what department you work in though.

    Cons

    Management, Work-Load, Negative Environment, Low Morale,

    Advice to ManagementAdvice

    Beed to re-evaluate who they have in place as management.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Worst management ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Farmingdale, NY
    Former Employee - Server in Farmingdale, NY

    I worked at Houlihan's part-time

    Pros

    Nothing unless you like being talked to like you are useless

    Cons

    One of the most stressful, humiliating, and worst jobs. Managers insult you

    Advice to ManagementAdvice

    Stop being rude to your employees. Talking down to them and making them feel small doesn't make for a good work environment. Then you wonder why the turnover rate is so high.

    Disapproves of CEO
  7.  

    Flexible, Fun Serving Position

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Bartender in Carbondale, IL
    Current Employee - Server/Bartender in Carbondale, IL

    I have been working at Houlihan's part-time (more than a year)

    Pros

    Management was supportive and helped out when needed, coworkers were all fun and hung out after work, pay was inconsistent but typically very good, there were typically shifts available if you wanted to work extra shifts

    Cons

    I really cannot think of any cons. This was a great, flexible position for a college student working through school.

    Advice to ManagementAdvice

    Keep up the great work.

    Recommends
    No opinion of CEO
  8.  

    great job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Houlihan's

    Pros

    I loved my experience with this company

    Cons

    there was not anything I would change

  9.  

    Fun Environment, Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Houlihan's

    Pros

    Everyone was a pleasure to work with. Made work fun and enjoyable to go in for shift.

    Cons

    Management was a little scattered. Not on same page

    Advice to ManagementAdvice

    Become more organized

  10.  

    Favoritism sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host in Bridgewater, NJ
    Former Employee - Host in Bridgewater, NJ

    I worked at Houlihan's part-time (less than a year)

    Pros

    Co-workers are amazing and fun
    Food discount is great
    Easy work

    Cons

    Awful management
    Rude clientele
    No hours during the summer

    Advice to ManagementAdvice

    Do not show favoritism
    Communicate with each other and staff
    Stay organized

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Good work environment for when I was a teenager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Leawood, KS
    Current Employee - Server in Leawood, KS

    I have been working at Houlihan's part-time (more than 3 years)

    Pros

    Good co-workers, good food discounts.

    Cons

    I had a good experience over-all.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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