Houlihan's Reviews

Updated September 17, 2014
Updated September 17, 2014
64 Reviews
3.2
64 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Houlihan's CEO Bob Hartnett
Bob Hartnett
23 Ratings

Review Highlights

Pros
  • If you put the effort in you will be taking home a lot of money (in 3 reviews)

  • Everything is so high-priced, how could you not make good money (in 4 reviews)


Cons
  • Scratch kitchen to a certain extent meaning every menu change the food quality is lessened (in 6 reviews)

  • Some locations seemed to struggle regardless of clientele (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    great job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Houlihan's

    Pros

    I loved my experience with this company

    Cons

    there was not anything I would change

  2.  

    Fun Environment, Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Houlihan's

    Pros

    Everyone was a pleasure to work with. Made work fun and enjoyable to go in for shift.

    Cons

    Management was a little scattered. Not on same page

    Advice to ManagementAdvice

    Become more organized

  3.  

    Favoritism sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host  in  Bridgewater, NJ
    Former Employee - Host in Bridgewater, NJ

    I worked at Houlihan's part-time for less than a year

    Pros

    Co-workers are amazing and fun
    Food discount is great
    Easy work

    Cons

    Awful management
    Rude clientele
    No hours during the summer

    Advice to ManagementAdvice

    Do not show favoritism
    Communicate with each other and staff
    Stay organized

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Good work environment for when I was a teenager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Leawood, KS
    Current Employee - Server in Leawood, KS

    I have been working at Houlihan's part-time for more than 3 years

    Pros

    Good co-workers, good food discounts.

    Cons

    I had a good experience over-all.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Good overall job, excellent learning experience if no prior managing history.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bar Manager  in  Minneapolis, MN
    Current Employee - Bar Manager in Minneapolis, MN

    I have been working at Houlihan's full-time for more than 3 years

    Pros

    Ability to move up is nice, but there is definitely a "ceiling" for how high you can move up.
    Company isn't so much about labor cost, they are more worried about the guests.
    Very guest oriented.

    Cons

    10 hour shifts, 50 hours a week.
    Nights, weekends, typical restaurant manager hours.

    Advice to ManagementAdvice

    No reason to require 50 hour work weeks, just gives people a reason to be more burnt out.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  New York, NY
    Former Employee - Server in New York, NY

    I worked at Houlihan's part-time for more than a year

    Pros

    insurance, flexible hours, busy on weekends so decent cash tips but no other real steady income or opportunity to make a steady income, fun job

    Cons

    no steady income, a lot manual labor in that you have to lift trays for etc, on your feet whole time but okay as far as waitressing- what isn't good is having to "tip out" bartenders when they make more money than servers as it is and do less work uniforms are uncomfortable and you pay out of pocket for them

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Unprofessional Management Playing Favorites

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Overland Park, KS
    Current Employee - Server in Overland Park, KS

    I have been working at Houlihan's full-time for less than a year

    Pros

    I can't really think of many positive things, I worked many opening shifts and morning shifts and rarely made minimum wage compensation via tips to cover the hours worked.

    Cons

    Management not present when needed.

    Advice to ManagementAdvice

    Rotate sections to spread sales around.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    host

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host
    Current Employee - Host

    I have been working at Houlihan's part-time for less than a year

    Pros

    fun, easy, upbeat job. great staff. good tips on takeout.

    Cons

    managers watch your every move, lots of unfriendly guests, waits are hectic

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Upper management was horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Philadelphia, PA
    Former Employee - Server in Philadelphia, PA

    I worked at Houlihan's part-time for less than a year

    Pros

    The people (e.g., servers, hostesses, bartenders) were great and it was a fun environment.

    Cons

    Upper management treated the staff poorly and did not really respect the needs of the staff.

    Advice to ManagementAdvice

    Make sure to hire competent management that knows how to treat their employees.

    Doesn't Recommend
    Neutral Outlook
  11.  

    I love Houlihan's...the food and the job were great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  Mount Lebanon, PA
    Former Employee - Hostess in Mount Lebanon, PA

    I worked at Houlihan's part-time for more than a year

    Pros

    great employees, great management, reasonable pay, works around your hours, very understanding.

    Cons

    No cons with working at Houlihan's! I just wish I could have stayed longer! This is truly a great company to work for.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO

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