Houlihan's

www.houlihans.com
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Houlihan's Reviews

Updated March 4, 2015
Updated March 4, 2015
75 Reviews
3.1
75 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Houlihan's CEO Bob Hartnett
Bob Hartnett
28 Ratings

Review Highlights

Pros
  • If you put the effort in you will be taking home a lot of money (in 3 reviews)

  • Everything is so high-priced, how could you not make good money (in 4 reviews)


Cons
  • Some locations seemed to struggle regardless of clientele (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Houlihan's is welcoming and modern.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Chicago, IL
    Current Employee - Hostess in Chicago, IL

    I have been working at Houlihan's part-time (more than a year)

    Pros

    great people. great food. great concept for a business. Great food and great staff. Allows the opportunity for the staff to move up in rank and is flexible.

    Cons

    very disorganized. training isn't organized. new people train new people. extremely flexible for students or people with more than one job.

    Advice to ManagementAdvice

    needs better training options and the managers themselves need to be trained

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    It's alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Houlihan's

    Pros

    great money if you serve

    Cons

    favoritism, long hours, low pay.

    Advice to ManagementAdvice

    recognize hard workers, not just the people who have been working there for 100 years.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Do not become a "lifer"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Manager in Weehawken, NJ
    Former Employee - Kitchen Manager in Weehawken, NJ

    I worked at Houlihan's full-time (more than 8 years)

    Pros

    Very flexible and lots of opportunities to learn the ins & outs of corporate restaurant environment if that is your intended goal.

    Cons

    Kind of a 'boys club' mentality. Sad to admit it, but if you've ever seen the movie "Waiting" then you have a pretty accurate idea of what the work environment is like. Restaurant work by it's very nature can be feast or famine. Always have a plan B in mind as this place will inevitably make you question all of your life choices if you stay there long enough.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Not flexible enough, managers act like your world revolves around Houlihan's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host in New Brunswick, NJ
    Current Employee - Host in New Brunswick, NJ

    I have been working at Houlihan's part-time (less than a year)

    Pros

    Nice fellow employees, half off meals

    Cons

    Not flexible, poor training, overbearing management, horrible pay

    Advice to ManagementAdvice

    Understand that some of your employees don't want to make working at Houlihan's their entire life

    Doesn't Recommend
  6.  

    I worked part time at Houlihan's for less than one year. I currently work there now and enjoy my job as a Host.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Houlihan's in Parsippany, NJ
    Current Employee - Houlihan's in Parsippany, NJ

    I have been working at Houlihan's

    Pros

    I am a host at the houlihan's in parsippany. this location opened in october of 2014 and is the nicest houlihan's in NJ

    Cons

    I do not get enough hours. we are overstaffed and management continues to keep on hiring. won't be here for much longer. late nights

    Advice to ManagementAdvice

    stop hiring

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Hostess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Dallas, TX
    Former Employee - Hostess in Dallas, TX

    I worked at Houlihan's part-time (less than a year)

    Pros

    Half off on food like always.

    Cons

    Management has no respect for employees. They show favoritism. I know so many people who have quit because it's really not worth the stress. Don't trust what they say about a pay raise you most likely wont get one. Good chance you wont get more than a few hours unless you come along at a time where they need people

    Advice to ManagementAdvice

    If someone isn't availablef or certain days don't schedule them at impossible times and then assume they'll find a way to get to work in 0 minutes.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Business is slow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Lansing, MI
    Former Employee - Server in Lansing, MI

    I worked at Houlihan's part-time (less than a year)

    Pros

    The management team and most of the co-workers are very friendly. Very laid-back environment during lunch. Evening supervisor likes power plays though.

    Cons

    Business on the restaurant side is kind of slow. Didn't make as much money as I was expecting to make being that meals average about $17 a person not including drinks, apps, and desserts.

    Advice to ManagementAdvice

    Management is very friendly, and understands that life happens. It's really hard to find a company that understands that kids get sick, or you have functions that you need to attend. If you do good for them, they are more than willing to help you out.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Support Center is a great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Upper Mgt/Director/Executive in Leawood, KS
    Current Employee - Upper Mgt/Director/Executive in Leawood, KS

    I have been working at Houlihan's full-time (more than 8 years)

    Pros

    Visionary Leadership that truly gets both people and the industry. The Support Center is full of dedicated, hard working people who genuinely enjoy supporting field operations. Team orientation is very strong & dirty politics are not tolerated. Frankly, it is just a fun place to work.

    Cons

    The hours are not going to always be 8 0r 9 to 5 - the restuarnats are open and so you have to be flexible and take "off hours" calls. This is a small price to pay for the overal atmosphere and culture.

    Advice to ManagementAdvice

    Perks and work-life balance are incredible. More attention to programs aimed at individual's personal growth would be a plus.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Need to retrain some people in management at HQ!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Houlihan's

    Pros

    Good pay and nice bonuses....depending on what department you work in though.

    Cons

    Management, Work-Load, Negative Environment, Low Morale,

    Advice to ManagementAdvice

    Beed to re-evaluate who they have in place as management.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Flexible, Fun Serving Position

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Bartender in Carbondale, IL
    Current Employee - Server/Bartender in Carbondale, IL

    I have been working at Houlihan's part-time (more than a year)

    Pros

    Management was supportive and helped out when needed, coworkers were all fun and hung out after work, pay was inconsistent but typically very good, there were typically shifts available if you wanted to work extra shifts

    Cons

    I really cannot think of any cons. This was a great, flexible position for a college student working through school.

    Advice to ManagementAdvice

    Keep up the great work.

    Recommends
    No opinion of CEO

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