Houston Museum of Natural Science

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Houston Museum of Natural Science Reviews

Updated December 13, 2014
8 reviews filtered by
  • Houston, TX
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2.7
8 Reviews
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Recommend to a friend
Approve of CEO
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Joel Bartsch
6 Ratings

8 Employee Reviews

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  1. fun job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visitor Services in Houston, TX
    Former Employee - Visitor Services in Houston, TX

    I worked at Houston Museum of Natural Science part-time (More than a year)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    great job because of the access to the wonderful exhibits.

    Cons

    it is low pay with just above minimum wage, the museum schedule allows for only a few hours so overall no one can survive on that job alone unless they are a student that lives at home with their parents..

    Advice to Management

    stop gossiping too much.

  2. Overworked and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visitor Service Representative in Houston, TX
    Former Employee - Visitor Service Representative in Houston, TX

    I worked at Houston Museum of Natural Science

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You get the chance to learn quite a bit on the job and it's perfect for students.

    Cons

    You will sit or stand for long hours and the managerial interactions are grim at best.

    Advice to Management

    Please don't treat your employees poorly.

  3. Helpful (2)

    It's such a shame

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visitor Services in Houston, TX
    Former Employee - Visitor Services in Houston, TX

    I worked at Houston Museum of Natural Science part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free admission to the museum including special exhibits.

    Cons

    - Lack of communication between upper management and visitors service representatives

    -Supervisors talk inappropriately to employees, after work hours and during work hours

    - Witnessed head of visitors department turn on the animotronic dinosaur on an employee and injured them.

    -Someone's relative passed away and one of the supervisors told them they have to make sure to get their shifts covered even if it is a funeral.

    -Theres a supervisor who calls employees it's.

    - They don't educate their staff about upcoming exhibits.

    - You can be there four years and you'll never received a raise no matter how hard, how many membership s you sell, extra shifts you pick up...if you're not their favorite they don't care at all.

    Advice to Management

    Hire competent supervisors who know how to treat people with dignity and respect.

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  5. Helpful (2)

    Could care less about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visitor Services in Houston, TX
    Former Employee - Visitor Services in Houston, TX

    I worked at Houston Museum of Natural Science part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You definitely get to meet smart and fun people, most of my coworkers were very friendly and approachable. The environment is pretty fun, you're after all in a museum so you get to see shows, exhibits, and go to cool events. They're very flexible on your schedule and it's very easy to learn.

    Cons

    Unprofessional and incompetent upper management. The HR department is the worst, they might as well not have one. There is definitely favoritism. They interview people for positions when they already know who they have in mind so they let you think you actually have a chance. I worked there for almost three years and yet one of the Visitor Service supervisors could not remember my name despite being a consistent top membership seller. Another one of the supervisors calls employees "its" and is completely rude and disrespectful, treats people like they're completely beneath her. There is lack of communication between departments. They keep cutting hours and not giving any raises.

    Advice to Management

    You should provide further training to your VS supervisors because they have terrible people skills. If you're going to cut hours, then seriously consider giving people a raise because if you're making "record" sales than I'm sure you can budget some money in to the people that are basically the friendly faces of the museum. Show appreciation to all employees not just your favorites.

  6. Very beneficial experience, great for a summer job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teaching Assistant in Houston, TX
    Former Employee - Teaching Assistant in Houston, TX

    I worked at Houston Museum of Natural Science part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment, very friendly staff. Small class sizes were easy to handle.

    Cons

    Class rooms were located underground, would be nicer with windows.

    Advice to Management

    It would be nice to have training sessions before working for new workers.

  7. Worked in Box Office and did volunteer work for a couple of years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visitor Services in Houston, TX
    Current Employee - Visitor Services in Houston, TX

    I have been working at Houston Museum of Natural Science full-time (More than a year)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    You usually have a good chance of climbing the corporate ladder: the museum promotes from within. Every few months or so, you can expect to find a memo about a job opening in your employee mailbox in the breakroom, informing you of what positions are now open and how to apply.
    You have a chance to make good money on commission while you work in Visitor Services, too, especially in the Box Office.
    The training in VS involves doing a bit of everything: ushering in the Giant Screen Theater, selling tickets over the phone, telling visitors where to find the exhibits, checking visitors for butterfly escapees, taking ticket stubs...
    You decide your own schedule at least three times a year. You pick which shifts best suit you and that are available to you, and that schedule stays in place for 3-4 months at a time.

    Cons

    The turnover rate can be kinda high. Customers can be awful.

  8. Fun place to work! Love the dinosaurs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teaching Assistant in Houston, TX
    Former Employee - Teaching Assistant in Houston, TX

    I worked at Houston Museum of Natural Science part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great environment, fun people to work with, dinosaurs and science everywhere! I love getting children excited about science!

    Cons

    The pay isn't very high.

    Advice to Management

    Great place to work! I loved my managers and how nice they were.

  9. If you want free access to exhibits, this is the place to work part-time

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gift Shop Cashier in Houston, TX
    Former Employee - Gift Shop Cashier in Houston, TX

    I worked at Houston Museum of Natural Science

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The free tickets to exhibits are a definite plus, so if you're a museum-type person and love to learn new things, it is worth it to work there part-time for a couple days of the week.

    Cons

    management can be very moody sometimes

    Advice to Management

    Actually listen to the feedback of employees. Some of the upper management definitely did not consider themselves as equals to the employees. There were a lot of huge heads floating around, and favoritism to certain employees. The uniforms are retarded, and there are way to many dumb rules with no room for input or suggestions from employees.

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