Hoveround Reviews

Updated September 26, 2014
Updated September 26, 2014
13 Reviews
2.6
13 Reviews
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Tom Kruse
1 Rating

Employee Reviews

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  1. 1 person found this helpful  

    Training and support were great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RTS in Oklahoma City, OK
    Former Employee - RTS in Oklahoma City, OK

    I worked at Hoveround full-time (more than an year)

    Pros

    The company attitude is helpfulness and being of service to their clients. Supported by all levels to excel. Managers trust field folks to work independently to accomplish the tasks assigned.

    Cons

    When the workload is heavy, it is a struggle to get all the detail things done timely.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Work with good people for a lousy company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hoveround

    Pros

    The company attracts very high caliber employees. It was a pleasure to work with them. They provide a life changing product to their clients.

    Cons

    The company (upper management) treats employees like disposable tools. When they can get something cheaper they'll toss you to the curb.

    Advice to ManagementAdvice

    Listen to your employees that do the work that drives your bottom line.

  3. 1 person found this helpful  

    Executive assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant in Sarasota, FL
    Current Employee - Executive Assistant in Sarasota, FL

    I have been working at Hoveround full-time (more than 5 years)

    Pros

    The company is a mid size organization which gives all of the employees an opportunity for all job opportunities and advancement in most departments.

    Cons

    The manufacturing facilities are difficult to get to and not close to major highways.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Very negative work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hoveround full-time (more than an year)

    Pros

    Nice cafeteria. My manager is very flexible with regard time off.

    Cons

    Upper management is unapproachable and unavailable. Poor salary increases, so get your money going in the door. Horrible response time to individuals needing repair for their wheelchairs. No accountability for work done wrong, especially if you are a "favorite". Zero chance for advancement.

    Advice to ManagementAdvice

    Start listening to your employees and show them they are valued.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Hard work does not pay off.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hoveround

    Pros

    Hoveround has a friendly, clean environment and appear to regarding health issues for employees. They have a great work schedule, and pay scale.

    Cons

    They clean house all the time and you better be a RN, or family member to have longevity. I have seen them dismiss very professional agents. They have ridiculously poor training sessions and antiquated educated business managers and practices.

    ,

    Advice to ManagementAdvice

    Maybe some people have hidden talents and managers should do more educating of all workers evenly.

    Doesn't Recommend
    Neutral Outlook
  7. 2 people found this helpful  

    Work you like a slave for poor benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sarasota, FL
    Current Employee - Anonymous Employee in Sarasota, FL

    I have been working at Hoveround full-time (less than an year)

    Pros

    Very few. The management seems happy enough, but for an entry level worker you will get more respect at basically any other job.

    Cons

    Most of the employees I talked to were either miserable, or they didn't realize how bad this company treats employees because they had never worked anywhere else and did not know what a good job is really like. Management is also very two-faced. I've seen them be sweet and polite to employees, than bring them downstairs to "talk to HR." If this happens you know you'll never see them again, and someone comes up later to collect their belongings left at their desk and log off their computer. They treat employees like trash to be taken out, not like people with families they are trying to support. I've seen the CEO sharing baby pictures with one employee, and then they had the poor guy fired the next day. There is NO job security at this company so you need to always have a Plan B.

    Hoveround also does a lot of shady business practices, like all medical wheelchair providers have been caught doing. I would not put it past them to put up shill reviews to make their company look better.

    Advice to ManagementAdvice

    None. Any time I have ever offered advice or feedback it has been ignored, so I refuse to offer any more. I am looking for a better job.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Hi

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RTS in Spokane, WA
    Current Employee - RTS in Spokane, WA

    I have been working at Hoveround full-time (more than 3 years)

    Pros

    Helps a lot of people regain mobility and freedom in there life

    Cons

    Medicare cuts have made things change for the worse, but its adapt or die when you take a 47% cut to what your compensated for the same product. Unfortunately the client suffers

    Recommends
    Neutral Outlook
  9. 1 person found this helpful  

    A Great Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center in Sarasota, FL
    Current Employee - Call Center in Sarasota, FL

    I have been working at Hoveround full-time (more than an year)

    Pros

    The leadership is passionate about the product and services.The CEO actually invented and created the products offered. Office location is great and centrally located. Communication is very consistent and ideas are frequently solicited from management. This company cares about their customers and their employees.

    Cons

    Very few. More information and feedback on performance would be helpful. A more structured plan for advancement is really needed. There are many employees that have the ability to take on more responsibility.

    Advice to ManagementAdvice

    Keep up the good work. The opportunity for employees to participate in issues is really positive. The monthly meetings, addresses from the CEO and employee round table discussions really keep us informed.

    Recommends
    Positive Outlook
  10. 2 people found this helpful  

    Made me miss my old job at a prison

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Scripts Processor in Sarasota, FL
    Former Employee - Scripts Processor in Sarasota, FL

    I worked at Hoveround full-time (less than an year)

    Pros

    The company has a nice "front." When you interview and go through orientation they treat you pretty well, set you up with a nice, friendly trainer, and even buy you lunch a few times. It's all an act though, Hoveround is actually very cut-throat and will fire you at any time with no warning.

    Cons

    I have done a lot of volunteer work, internships, and moved a lot in my life. As a result, I've worked in a lot of different places doing a lot of different things. But I've never worked anywhere like Hoveround. If you want to get ahead, you have to be willing to suck up to management (ie donate for holiday lunches and gifts for the bosses, clap when they visit the floor, rat out other employees, etc) One day a few of the new hires were 5 minutes late for work and their supervisor had already had 5 people emailing and running up to her to tell on them. Should you choose to work at Hoveround, these will be your co-workers. Forget about making friends at work - nobody ever talks to each other because they aren't allowed to.

    Advice to ManagementAdvice

    Management is very controlling and micromanaging. They are unbelievably strict in every possible aspect and facet of the job, leading to an extremely high stress/low satisfaction work environment. For example, you are only allowed two personal items at your work station. There are lots of rules like this that serve no real purpose.

    Doesn't Recommend
    Neutral Outlook
  11. 2 people found this helpful  

    Horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CDD Scripts Processor in Sarasota, FL
    Former Employee - CDD Scripts Processor in Sarasota, FL

    I worked at Hoveround full-time (less than an year)

    Pros

    Pay is okay if you only have a high school diploma
    Does offer benefits and bonuses
    Clean facility with good accommodations for lunch

    Cons

    Way too controlling and micromanaging. You get one 15 minute break per 8 hour shift and they tell you when you are and are not allowed to use the restroom. I worked in the CDD department and if I never needed to call out I would have to first go through an interrogation with the supervisor. If I was sick she wanted to know all the symptoms, and when my babysitter cancelled she wanted to know my wife's schedule. Incredibly invasive and unprofessional. The are also very two faced. My team of 7 were constantly praised for our work during training and told we were exceeding all of their expectations. A month later 3 of the 7 had already been fired. I've never worked in a place were people are fired for so cavalierly.

    Advice to ManagementAdvice

    Management frequently asks for feedback and ideas, which they then write down or tell you they will forward to higher management. Then you will never hear about it again. I was asked by the CEO to let him know if I ever felt like I was not being challenged enough so they could come up with a solution. I told him I did feel that way, and that I was capable of more. Their solution was to fire me.

    Doesn't Recommend
    Neutral Outlook

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