Hudson Valley FCU

  www.hvfcu.org
  www.hvfcu.org

Hudson Valley FCU Reviews

Updated October 15, 2014
Updated October 15, 2014
24 Reviews
3.0
24 Reviews
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Mary D. Madden
18 Ratings

Employee Reviews

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  1.  

    Financial service representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Service Representative in Newburgh, NY
    Former Employee - Financial Service Representative in Newburgh, NY

    I worked at Hudson Valley FCU (more than an year)

    Pros

    Great company values with great benefits to match

    Cons

    Some late nights, on busy days

    Advice to ManagementAdvice

    Equal balance for fst positing, when always teller you tend to lose financial side of things

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Rapid unsustainable growth has turned this once great credit union into a virulent commercial bank.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Staff in Poughkeepsie, NY
    Former Employee - Support Staff in Poughkeepsie, NY

    I worked at Hudson Valley FCU full-time (more than 8 years)

    Pros

    Work/Life balance is decent. If hourly, no more than 40 hours per week.

    Cons

    Employees are treated like numbers not human beings. Top heavy management. Profit over service.

    Advice to ManagementAdvice

    Get horizontal by cutting the fat at the top. Empower your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Service Representative in New Windsor, NY
    Former Employee - Financial Service Representative in New Windsor, NY

    I worked at Hudson Valley FCU full-time (more than 3 years)

    Pros

    Co-workers are amazing. You feel like you are part of a large family. Compensation is good. Benefits great and opportunities to advance on a regular basis. I would love to work for HVFCU again if I ever move back to the Hudson valley.

    Cons

    Pay isn't great. But works for the cost of living. Could be better. But the work environment makes up for that.

    Advice to ManagementAdvice

    Keep promoting from within. Keep moral high even in tough economical times. Your employees make HVFCU. Keep them happy. Come to nyc so I can work for you again. Give more to the community.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great place to work,but not much upward mobility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Poughkeepsie, NY
    Former Employee - Anonymous Employee in Poughkeepsie, NY

    I worked at Hudson Valley FCU full-time

    Pros

    The credit union offers great benefits for both full and part time employees. It has a very friendly work atmosphere and a decent work schedule.

    Cons

    Working as a Contact Center Specialist is one of the higher paid positions with the company. From this position there really is not any position to transition to unless you are willing to risk less compensation, wait a couple of years to get into management or find a position within the Training Department. The position itself is very stressful and you are not really allowed to leave your seat except for a half hour lunch and two 15 minute breaks. It can feel restraining at times because you feel as though you can't get up and stretch without being asked where you are going. Computer screens and phone calls are monitored leaving you with little to no privacy at all. Even asking a question to a co-worker seems like a difficult task because everyone is on the phone at all times. Members on the phone can be frustrating at times and increase the stress level of the job. Lack of advanced technology makes the job more difficult than it needs to be.

    Advice to ManagementAdvice

    Improve software used especially internet banking.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Better than most

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Poughkeepsie, NY
    Current Employee - Anonymous Employee in Poughkeepsie, NY

    I have been working at Hudson Valley FCU full-time (more than 5 years)

    Pros

    Benefit package which includes a very good amount of PTO, discounts on goods and services and activities to keep the employees engaged and involved in the community.

    Cons

    Salary is slightly lower than at other companies but perks and benefits help offset that.

    Advice to ManagementAdvice

    We know we are a financially sound company and are grateful for the decisions made that allow us to be so. Small monetary gifts or bonuses are not guaranteed and would be received with much appreciation. Especially when we are provided with information of how great our previous year was.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Caring coworkers, Hours too tight.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Beacon, NY
    Current Employee - Teller in Beacon, NY

    I have been working at Hudson Valley FCU full-time (less than an year)

    Pros

    The best thing about working here was the culture. Almost every single person I met was kind, or even caring, in their own way. Despite the monotonous workflow, the workplace vibe made the job enjoyable. HVFCU makes its employees feel important, which is great for morale.

    Cons

    -Constantly fluctuating amount of customers (slow days are SLOW and busy days are hellish).
    -Boring workflow, same old same old every day.
    -Lack of benefits/training for seasonal FT workers
    -Some branches are desperately understaffed

    Advice to ManagementAdvice

    Great work on following company policies. Also: B, Sandra and Amy you are the best!

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Investor in New York, NY
    Former Employee - Bank Investor in New York, NY

    I worked at Hudson Valley FCU as an intern (less than an year)

    Pros

    good starter job, easy set hours, good intro to finances

    Cons

    low pay, interesting interactions from coworkers

    Advice to ManagementAdvice

    na

    Doesn't Recommend
  9.  

    A company whose heart is in the right place, but has put in place policies that make it feel like working for a bank.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Poughkeepsie, NY
    Former Employee - Teller in Poughkeepsie, NY

    I worked at Hudson Valley FCU part-time (less than an year)

    Pros

    Plenty of time to train
    Plenty of off-time activities (trips to the city, charity walks, etc.)
    Regular meetings with supervisors

    Cons

    Doesn't pay out PTO when leaving, even with notice
    Lower pay than similar positions at other companies
    Not as great to their members as they like to say they are
    Rates and fees not as competitive as they like to say they are
    Very pushy with sales (it's basically the only thing your judged on)
    Branch hours are much later than other institutions
    Low-tech computer system which is very difficult to operate

    Advice to ManagementAdvice

    Pay out PTO, even if stipulations for it need to be in place
    Distribution of responsibilities/positions can be redone to become more efficient and more fulfilling to employees
    Focus more on member satisfaction than pushing sales
    Move to a more efficient computer program

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Dont waste your time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Teller in Poughkeepsie, NY
    Current Employee - Full Time Teller in Poughkeepsie, NY

    I have been working at Hudson Valley FCU full-time (more than an year)

    Pros

    good benefits - if your young & single. sundays off. holiday pay. THATS IT

    Cons

    poor communication. favortism. ran like a high school- you have a grade percentage. wont advance unless you kiss butt-they do not promote based of skill or hard work

    Advice to ManagementAdvice

    open your eyes and listen to your emoployees instead of shutting them out. be more strict as to who you allow to be in supervisor/management rolls

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Friendly and Cohesive atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Poughkeepsie, NY
    Current Employee - Teller in Poughkeepsie, NY

    I have been working at Hudson Valley FCU part-time (less than an year)

    Pros

    Worked as a team
    Helpfull
    Great Working environment

    Cons

    needed to plan time off very far in advance

    Recommends
    Positive Outlook
    Approves of CEO

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