Hudson's Bay

  www.hbc.com
  www.hbc.com

Hudson's Bay Reviews

Updated December 17, 2014
Updated December 17, 2014
208 Reviews
2.9
208 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hudson's Bay Governor & CEO Richard Baker
Richard Baker
64 Ratings

Review Highlights

Pros
  • There is work life balance and it is culturily diverse company (in 9 reviews)

  • company embodies a diverse ethnic work environment (in 14 reviews)


Cons
  • Employee discount only 10% off and must use HBC credit card (in 21 reviews)

  • Aggressive culture, lack of feedback, lack of training, long hours (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Ok for part time student - not as career. A 2.5/5

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hudson's Bay part-time (more than an year)

    Pros

    Good co-workers. Some good managers. twice a year certain brands (mostly cosmetics) at 20 percent discount for associates. Got reward points for signing up customers to the HBC credit card - these points can add up if you are good at getting customers to sign up. These points can only be used at the bay.

    Full timers get decent benefits (dental/health etc). Flexible scheduling if student. But not enough hours available to part timers. Once schedule is set may be hard to get someone to cover.

    Cons

    10 percent year round discount - need to have the HBC credit card to get the employee discount or NO discount given (discount taken off on HBC credit card statement). Low wages - many times at min wage regardless of education. Some employees get hired with higher wages than those who have been with company for years.

    Pushed to get good credit blends, get customers to sign up for credit cards, and recently get customers to do auto locates and give their emails. Yearly raises based on reaching targets (sometimes only 10 cent raises - from what I have heard). Not enough employees on the floor. Sometimes just one person to cover one department.

    Some managers can be rude - have power trips - and see associates as expendable. But some managers ARE good to their employees. Just based on luck with who you end up with. Managers have a lot of stress put on them for scheduling and getting their associates to meet targets.

    Advice to ManagementAdvice

    Realize that its not always possible for associates to reach goals that are set up. Seen people leave/look for other jobs over stress of these targets and low moral due to being singled out. Be nice to your employees. Seen some managers with bad attitudes to associates. And others who were great to be around and work with.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Great people great money

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hudson's Bay

    Pros

    The feeling waking up come to work with such great people

    Cons

    None none none none none

  3.  

    I'd rather work in Canada

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Customer Service Representative in Wilkes-Barre, PA
    Current Employee - Call Center Customer Service Representative in Wilkes-Barre, PA

    I have been working at Hudson's Bay full-time (more than an year)

    Pros

    other than me working from home and the coworkers who are now friends there are NO PROS FOR WORKING HER

    Cons

    pay,pay, did I say pay... management, turnover, workload, very strict(they don't care if you were in a car accident laid up in the hospital, you a charged for calling out and it sticks on your record for a year, no care for employees. They don't promote from within as they say and they keep the knowledgeable from moving up. Insurance is expensive as hell. ANd it is mandatory that you sign up for 401k.

    Advice to ManagementAdvice

    Quit the office politics and stop being so sneaky about everything

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    My Review of Call Center Let it be known I do love my job but something needs to give before I just walk away.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Wilkes-Barre, PA
    Current Employee - Customer Service Representative in Wilkes-Barre, PA

    I have been working at Hudson's Bay full-time (more than an year)

    Pros

    -conveniently located
    -Great Discounts
    -Good benefits
    - Most of HR is great and will listen
    -Some of the Supervisors will help

    Cons

    -Not Competitive Salary like they claim to be
    -does not recognize hard work and dedication
    -if someone does not fit in they make sure they do not move up
    -if they show indispensable stops them from applying out of the position they are in
    - giving many job junctions to one person that clearly can not be completed in an 8 hour work day.
    -Not all of the Management Team will assist when needed.

    Advice to ManagementAdvice

    Stop trying to keep people who know the job where they are. They know it because they love to work for the company. Let them move up. Start recognizing a Job well done and rewarding an agent instead of giving more work that can not be completed in an 8 hour work day with everything else they are already doing.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Three years in management with HBC.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Hudson's Bay full-time (more than 3 years)

    Pros

    Lots of independent work to do.

    Cons

    Too many Senior Managers making decisions, causing chaos at times.

    Advice to ManagementAdvice

    Trust your lower level employees more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Seasonal Work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hudson's Bay part-time (less than an year)

    Pros

    Great people to work with. Helpful and encouraging.

    Cons

    None than I can think of.

  8.  

    Okay job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in West Vancouver, BC (Canada)
    Current Employee - Sales Associate in West Vancouver, BC (Canada)

    I have been working at Hudson's Bay part-time (more than an year)

    Pros

    Good staff and environment. Busy

    Cons

    Low pay and few raises

    Advice to ManagementAdvice

    Pay us more

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hudson's Bay

    Pros

    great team environment, your work is valued here

    Cons

    location is not great for people who live downtown, long commute

    Recommends
    Positive Outlook
  10.  

    Pretty good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Vancouver, BC (Canada)
    Current Employee - Sales Associate in Vancouver, BC (Canada)

    I have been working at Hudson's Bay

    Pros

    Good work environment, non commissioned hourly based pay, team work oriented, opportunities to learn a lot of products, learn the ability to sell credit cards

    Cons

    limited opportunities for advancement, can get boring over time, repetitive experience, over worked during holiday season, frustrating customers, outdated computer system

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Not fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sale Associate in Montreal, QC (Canada)
    Current Employee - Sale Associate in Montreal, QC (Canada)

    I have been working at Hudson's Bay part-time (less than an year)

    Pros

    Nice manager and co-workers
    Goog hours

    Cons

    pushy for credit cards opening

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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