Hulu Reviews

Updated June 22, 2015
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3.6
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Mike Hopkins
26 Ratings

Pros
  • Great benefits, amazing culture, emphasis on being a team player (in 4 reviews)

  • Great benefits, great people, great management, fun atmosphere, and good pay (in 3 reviews)

Cons
  • Like with a lot of tech companies, maintaining work/life balance can be a challenge (in 3 reviews)

  • Going through major growing pains, but until they have the right leadership in, will continue to get it wrong (in 3 reviews)

More Pros and Cons

74 Employee Reviews

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  1. Emerging company clinging to fun, start-up roots in a time of increasing corporatization.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA

    I have been working at Hulu full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company and fantastic group of TV-loving, intelligent go-getters. Awesome perks: video games, ping pong/pool rooms, snacks, happy hours, kegs -- the list goes on.

    Cons

    Long hours, work can become tedious in entry level/associate level jobs. Unreliable management in some departments. Pay is lower than industry standards seemingly across the board.
    Employees with the most potential are often "one and done", that is, they pay their dues and make lateral moves to different companies in the tech/media space that simply pay more.

    Additionally, although it is a talking point repeated ad nauseum among middle and upper management, employee retention and career growth do not appear to be top priority. Those who are unhappy, be it uwith compensation, management, etc., make it known and quickly leave.


  2. Loved my time at Hulu

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hulu full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Work with talented, skilled, generous people. Lot of growth opportunities in my tenure. Excellent benefits and bonuses.

    Cons

    Rapid changes can radically change departments and culture. Not as many opportunities as in the past.

    Advice to Management

    Hold on to the meritocracy ideal.


  3. It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Santa Monica, CA
    Former Employee - Customer Care Representative in Santa Monica, CA

    I worked at Hulu

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Generally nice people, I had a great boss, free snacks, free Hulu, etc. It's a cool company to work for and at least it looks good on your resume. They make an attempt to make people feel special, even if it usually ends up being only the top performers.

    Cons

    Breakneck phone and email answering pace. I entered the company right as the analytics team really started to demand a lot of the employees. I was also promised a part on a specialty team, although that happened months after promised and in a really diminished capacity. The vacation policy is also not very lenient.

    Advice to Management

    Recently you've gotten into the habit of letting people know that there isn't a ton of room to grow, which I think is a good move. That way there are fewer hurt feelings etc.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Zero Career Growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Hulu full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The people are mostly lovely and the location is fantastic. The benefits are OK and compensation is pretty decent.

    Cons

    Hulu's technology management is in a disarray. The dev teams are super siloed and don't communicate/collaborate all that well. The Biz Leads do not care about managing and growing a team -- they would prefer to hog all the work for themselves instead of delegating. You are pigeonholed into a "persona" that the manager decides is you -- they ignore the basic facts (length of employment, work history, project history, successes and failures) and continue along with their "perception".

    I say all of this as someone who has been pretty successful both before and during my tenure at Hulu. As a few others have mentioned, stellar reviews (and even a promotion) don't lead to opportunities for greater growth and challenges.

    Hulu talks about career growth being 60/40 -- 60% the employee, 40% the employer. In reality, it's more like 120/-20 -- not only do you have to fight for every opportunity but you also have to to overcome the managerial obstructionism.

    HR is all about trying to "prove" how great Hulu is, how you can advance your career, etc. But it's all made up.

    Advice to Management

    If you invested in some real structural organization, held your employees (and especially management) accountable and stopped making up silly processes that you then ignore, the company would be a ton more successful.


  6. Helpful (1)

    Great culture, fast paced, always changing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hulu full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fun and exciting company culture
    Warm and helpful employees
    Company sponsored happy hours, sports teams, clubs, and groups to join
    Always something to celebrate
    Transparency between senior execs and the rest of the company
    Casual work environment

    Cons

    -Many teams are understaffed and endure grueling workloads while others seem bored and overstaffed.
    -Human Resources/Recruiting/Dept. Org lacks proper knowledge of certain teams and the functions of the various roles within these teams (specifically, in the Content department) and it shows in the disorganization of structure within departments.
    -Lack of career growth opportunities for assistants, coordinators, those at associate/ junior levels

    Advice to Management

    HR/Talent Org. needs to better evaluate the roles within each team and ensure that the structure is working. There are many roles that could be dissolved completely, or at least rolled into another light workload position. These 'not critical' and unclear roles eat into the department headcount and obliterate positions that are actually needed.


  7. Not a bad place to work.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hulu full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Lots of perks like free, catered lunch.

    Cons

    Lower than standard pay compared to industry.

    Advice to Management

    A little more transparency in direction.


  8. Helpful (4)

    Terrible leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hulu

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The only pros here is the actual office, layout and equipment. The layout was very nice and felt up to date in the tech industry.

    Cons

    This company had incompetent people in leadership roles. There were too many turnovers and too many good bye parties.

    Advice to Management

    Reevaluate your leaders and managers. They need to flush out the leaders with high turn over groups.


  9. Helpful (3)

    More of an old-school media company than a new-school tech company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Santa Monica, CA
    Former Employee - Software Developer in Santa Monica, CA

    I worked at Hulu

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Lots of strong and friendly developers on the tech team.
    - Good benefits, competitive salary and compensation.

    Cons

    - Direction and management of the company are dictated more by the business side than by the tech side.
    - Poor leadership in general, unclear tech vision.
    - Innovation or making a real impact from the tech side is becoming increasingly difficult, with managerial and political hurdles to overcome.
    - Decisions are made "top-down" by management rather than organically "bottom-up."
    - Too many meetings, too much planning, too much managerial overhead preventing interesting projects from getting done effectively and efficiently.

    Advice to Management

    Don't overburden developers with so many meetings and so much planning; give them more free rein to explore and experiment. Let them loose to come up with new innovations and features that will make Hulu more of a tech leader again rather that the tech catcher-upper that it's become.


  10. Helpful (4)

    Unparalleled growth and learning opportunities.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Program Manager in Santa Monica, CA
    Current Employee - Technical Program Manager in Santa Monica, CA

    I have been working at Hulu full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Every team member, at any level, is encouraged to innovate and create. Tremendous support is given to help team members not only produce superior work but also to foster ongoing growth and learning in one's own career.

    Maintaining a sense of fun and play in the workplace is also something Hulu does extremely well. All offices have game rooms; team events and social events are given top priority with each event getting bigger and better every time in an effort to continuously strive to delight Hulu team members.

    Cons

    The company still moves at a start-up pace and urgency while the culture continues it's gradual shift towards becoming more corporate. Maintaining the drive to want to still do the late-night pushes and never stop iterating, even if it means never stopping for a breath, becomes more and more difficult without a tangible ownership stake in the company.

    Advice to Management

    Although process automation and elevating operational efficiencies is always a great thing, don't forget that being agile and open to new and sometimes unplanned projects or ideas is what makes Hulu so exciting. That feeling that around the corner could be the opportunity to do something completely new has always been the lifeblood of Hulu - let's not lose that.


  11. CSA, Escalation Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA, Escalation Engineer in Los Angeles, CA
    Former Employee - CSA, Escalation Engineer in Los Angeles, CA

    I worked at Hulu full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    great mentoring
    great coworkers
    promotes within
    treats employees well
    generous vacation time (unlimited)

    Cons

    somewhat disorganized
    hard to get promoted to what you actually want to do
    competitive, gossipy
    not great pay

    Advice to Management

    make clearer paths for employees to get where they want to go



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