Hulu

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Hulu Reviews

Updated January 24, 2015
Updated January 24, 2015
61 Reviews
3.6
61 Reviews
Rating Trends

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Mike Hopkins
15 Ratings

Review Highlights

Pros
  • Great benefits, great people, great management, fun atmosphere, and good pay (in 4 reviews)

  • Fun atmosphere, great coworkers, young company, fun team outings and adventures (in 3 reviews)


Cons
  • Like with a lot of tech companies, maintaining work/life balance can be a challenge (in 3 reviews)

  • Going through major growing pains, but until they have the right leadership in, will continue to get it wrong (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A+ culture and flat org

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hulu full-time

    Pros

    Culture - smart, social people
    Management - much better than old team; ready to take the company to the next level. Previously just followed the word of Jason Kilar with zero collaboration
    Career switching - Great opportunity to switch teams. Lots of people have done this to try new jobs.

    Cons

    Salary - failure to pay and recognize top performers has caused many talented people to leave
    Promotion - HR consistently fails to explain how to get promotion. Each team wildly different.

    Advice to ManagementAdvice

    Pay your top performers and recruit and retain developers.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    nice experience, I have to admit

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hulu

    Pros

    right size, good team work spirit, imaginable future

    Cons

    awkward status quo, facing YouTube, Netflix, got the potential to stand out, but at the cost of investors, like camcast

    Advice to ManagementAdvice

    more forward looking

  3.  

    Two steps forward, one step back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Escalation Engineer Lead in Los Angeles, CA
    Former Employee - Escalation Engineer Lead in Los Angeles, CA

    I worked at Hulu full-time (more than a year)

    Pros

    Company-wide, things are progressing. They are starting to get back into the game with their competition. Great culture at Hq - both events and initiatives from out hr team.

    Cons

    Pay is not merit-based quite often. The Cs department has changed some for the better but the lack of transparency coupled with the loss of 60+ people in one year makes for a poor morale and work environment. It often feels like leadership is not willing to accept or acknowledge negative feedback.

    Advice to ManagementAdvice

    Keep staffing levels adequate. Invest less in events that are executed haphazardly for the Cs team and bring that value to bonuses or pay scale increases to reward great performances as they happen. Be honest.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Was once a great company to work for...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Advocate in Los Angeles, CA
    Former Employee - Customer Support Advocate in Los Angeles, CA

    I worked at Hulu full-time (more than a year)

    Pros

    Awesome Benefits, Great Events and Parties, Selective Hiring, Great People, Even Great Managers.

    Cons

    Hulu is currently going through a lot change with a lot of growing pains and a lot of great were people lost because of it. Midway through my career there were no spots on the floor (where about 120 sat), when I left it was like a ghost town (20, maybe 25 seats were filled at best).

    The employees do their best to keep their spirits up, managers are constantly giving bad news and are expected to keep morale high, the change in culture has resulted in high turnover and low morale. It no longer matters who your are as a person but how good your numbers are. Numbers determine if you can spend holidays with your family, if you'll have a decent day off. A Holiday falls on your day off? Don't worry, the metrics team will give your day off to someone who deserves it more and schedule your day off another day.

    Advice to ManagementAdvice

    I hope the higher ups notice the massive churn and understand that underneath everything, people deserve to be treated as people, not machines who are slaves to customers who pay a mere $7.99 a month.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Best work experience I've ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA

    I have been working at Hulu full-time (more than 3 years)

    Pros

    -smart people
    -fun and creative culture -- you want to hang out w/the people you work with
    -competitive compensation and rewards for performance
    -ability to make a big impact regardless of level or title

    Cons

    -a lot of work to do; stamina is a must

    Advice to ManagementAdvice

    Focus on hiring in great leaders at all levels who are able to inspire and motivate the team.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Escalation Engineer in Santa Monica, CA
    Current Employee - Escalation Engineer in Santa Monica, CA

    I have been working at Hulu full-time (more than a year)

    Pros

    Awesome benefits and perks. Great team of people that really care about each other and the customer.

    Cons

    Compensation isn't the competitive and internal promotions are hard to come by.

    Advice to ManagementAdvice

    Know your team well enough to place leaders.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Beware a job in Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Escalation Engineer
    Former Employee - Escalation Engineer

    I worked at Hulu full-time (more than a year)

    Pros

    Great at making big promises. Fantastic company wide events. The tech team is full of super smart people.

    Cons

    Support management promises 10-20% below market pay then routinely delivers 15% lower than promised. People are frequently placed in undefined roles and left to flounder. Support team lives in total chaos day to day, and friction is always cast down to escalation engineers rather than leaders being held accountable.

    Advice to ManagementAdvice

    Hire a new director for customer support ASAP

    Neutral Outlook
    No opinion of CEO
  9. 5 people found this helpful  

    Used to be a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Developer in Seattle, WA
    Former Employee - Senior Software Developer in Seattle, WA

    I worked at Hulu full-time (more than a year)

    Pros

    Used to be a great company with a lot of freedom in development process.
    Perks are ok, people who works in Santa Monica are great.

    Cons

    Lack of leadership, bad management and nobody tells what's going on in the company. You would find details about all major changes in the company from the news.
    Management would not help you to grow and improve. Expect shady decisions which would affect you and nobody would tell you if there's a problem.

    Doesn't Recommend
    Disapproves of CEO
  10. 6 people found this helpful  

    It's a great place to work! I love my job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA

    I have been working at Hulu full-time (more than a year)

    Pros

    People walk around here happy - it's pretty cool.
    I am challenged everyday to do things different and push it to the next level. There are some naysayers and conservatives but very few - and so we try to influence them the best we can and keep driving for excellence.
    It took some time to get a new call to action from our leadership - a new vision for Hulu and finally we have it and we like it and our new leadership did a great job getting our ideas and then getting us on board. They are a likable and smart and ambitious group - which I like and feel we are a team - all of us.
    We have good events and the company is generous. Our office space is awesome and I really like our open and collaborative seating - no offices for anyone even ceo - so people are accessible.

    Cons

    We need more clarity around how we can grow in our careers here and ensuring the right people are in the right jobs. Our managers need to know how to manage, some are strong, others are not - are we holding them accountable? I'm not sure.

    Advice to ManagementAdvice

    continue to gather input from us and include us in the discussions and idea generation.
    keep talking to us and stay visible.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Hulu is a small startup becoming a large startup and is experiencing substantial growing pains.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Motion Graphics Designer in Los Angeles, CA
    Former Employee - Motion Graphics Designer in Los Angeles, CA

    I worked at Hulu full-time (less than a year)

    Pros

    strong benefits, younger workforce, fun

    Cons

    lack of leadership, communication, product not improving

    Advice to ManagementAdvice

    focus on the product, hire people that actually want to change it and improve it and allow them to.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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Newly made bolster with the Simpsons
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