Human Factors

  www.humanfactors.com
  www.humanfactors.com

Human Factors Reviews

Updated October 25, 2014
Updated October 25, 2014
15 Reviews
3.1
15 Reviews
Rating Trends

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Eric Schaffer
13 Ratings

Employee Reviews

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  1.  

    Friendly people, nice work enviornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Usability Specialist in Fairfield, IA
    Current Employee - Usability Specialist in Fairfield, IA

    I have been working at Human Factors full-time (more than an year)

    Pros

    A lot of opportunities to travel.
    Interesting projects.
    Encourage to teach courses.
    When projects happen, company might need you to travel on weekend and work overtime, but when there is no project, you have a lot of free time.

    Cons

    No clear career path for employee, do not see much promotion opportunities.
    Long distance micro management----they really think that will work?
    Low efficiency, lack of management.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A top down company where the CEO could never say hello or acknowledge your dedication.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Social Media Manager in Fairfield, IA
    Former Employee - Social Media Manager in Fairfield, IA

    I worked at Human Factors part-time (less than an year)

    Pros

    Flex time, great manager right above me, heath coverage, and a positive work environment.

    Cons

    Poor communication, a culture that was contrary to what was espoused.

    Advice to ManagementAdvice

    Be more open, listen to your team members, make space for change and adaptability -- apply what you do to your own work --

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great fellow employees but uncertainty in growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Human Factors full-time

    Pros

    Great way to really integrate UX with consulting. Lots of learning potential and emphasis on being knowledgeable. Great people to work with domestically and internationally. Looking forward to working with individuals whenever that may happen.

    Cons

    Very little idea and no clear direction of career growth. Starting to feel stuck in a position and not certain of what will happen next. The uncertainty can make one's job security feel almost nonexistent

    Advice to ManagementAdvice

    Providing more certainty and direction in regards to career trajectory would help a lot.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great People.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - User Experience Specialist
    Current Employee - User Experience Specialist

    I have been working at Human Factors full-time

    Pros

    1. The people are great - they hire first based on people skills (most people will be consultants and need these skills) and then the other things.
    2. The work from home opportunities are great.
    3. Traveling opportunities are great.

    Cons

    1. If you do not like traveling then this company may not be for you.
    2. HR is slow at getting back at times, but they are improving a lot. I am optimistic.

    Advice to ManagementAdvice

    Keep soliciting requests for feedback, as people want to feel like their opinion matters. Plus, if many people are saying the same thing you may have a good gauge on where people want things to go.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Sr.hf specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Human Factors

    Pros

    fun place, cross disciplinary, variety of projects

    Cons

    Top kevel politics, favorism, no incentive given to enhance technical knowledge, outdated.

    Advice to ManagementAdvice

    Improve transparency n promote culture of innovation

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Unique and long-standing consulting and training company that focuses on human factors engineering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Human Factors full-time

    Pros

    Focus on human factors engineering, usability, user experience; works to build internal UX/HF capability within its clients' organizations; provides solid consulting and training offerings; offers valuable certification program (CUA)

    Cons

    Requires a lot of travel; one needs to work in an agile way across sectors, clients, projects

    Advice to ManagementAdvice

    Continue to deliver on the book you wrote (second edition out now) on institutionalization of UX and HF within organizations

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    A premier firm in an important industry sector.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member of Technical Staff
    Former Employee - Member of Technical Staff

    I worked at Human Factors full-time (more than 5 years)

    Pros

    Great people, incredible contributions possible, fun projects & companies to work with. A diversity of work and interesting clients for us on the technical staff.

    Cons

    It's a family-owned business will all the problems associated with that type of business. No better or worse than other family-owned business. It's driven from the top, and is not responsive to the market.

    Advice to ManagementAdvice

    Listen to the outside business consultants you've hired. Realize that you don't really know what your customers & prospects need. Do some market investigation to understand why you're falling behind.

    Recommends
    Negative Outlook
    Disapproves of CEO
  9.  

    Very discouraging experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Designer in Mumbai (India)
    Former Employee - Senior Designer in Mumbai (India)

    I worked at Human Factors full-time (less than an year)

    Pros

    Training Program is good for learning

    Cons

    - 'HFI is a Family' is echoed by its founders many times. However, those words are obsolete, and the words do not match their action. At least not today.
    - No Transparency (Your life is completely unpredictable. Be sure you have zero obligations to take care of in your life. The balance between work-life is totally and weirdly skewed)
    - Unreasonable Expectations (At times you are expected to take decisions that you totally can't help. As a company, money should not everything that you care about)
    - Flat Hierarchy (This is another joke for a company completely controlled by a few powerhouses)
    - Immature (They might be good at knowledge, but I think projects are picked up impulsively for some unknown reasons. When it comes down to execution though, things start to fall apart. Not enough time, not enough resources and sorts)

    In general, I have talked to many ex-employees of HFI. It used to be a good place I guess, but no more.

    Advice to ManagementAdvice

    Company talks about human factors when it comes to design. That's great. But, at least I didn't see any empathy or understanding by the company for its employee. Chocolates and stuff are superficial mediums to say you care, real empathy comes from management's attitude and action.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Very average consultancy to join

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Designer in Mumbai (India)
    Former Employee - Senior Designer in Mumbai (India)

    I worked at Human Factors full-time (more than an year)

    Pros

    They were good when they started afresh.

    Cons

    - Substandard and non-impactful quality, in work deliverables.
    - Fake notion of superiority in design and usability is imbued in the leadership and it percolates down to the levels below —in management, quality & attitude towards work.
    - The structure of management is biased, totally towards whims and fancies, of upper management and there is no neutral or centralized platform.
    - The company does not look ahead in time and lacks concrete vision. It is limited by the experience of its upper management's vision. Lack of growth opportunities for employees at lower levels.
    - The employee evaluation system is flawed, non-neutral and biased. The compensation is not at par with the industry

    Advice to ManagementAdvice

    - Reduce political bias and give priority to meritocracy and talent
    - See the quality of work as per trends and developments in the context and try to come at par and catch up
    - Last but not the least, reduce faffing about usability and design, its high time, the world has moved on!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Average work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CEL (Center of Excellence Lead)/Project Manager in Mumbai (India)
    Former Employee - CEL (Center of Excellence Lead)/Project Manager in Mumbai (India)

    I worked at Human Factors full-time (more than 5 years)

    Pros

    Good work. Diversity of work and interesting clients.

    Cons

    Too much politics, family owned business.

    Recommends
    Neutral Outlook
    Approves of CEO

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