Humana
3.2 of 5 591 reviews
www.humana.com Louisville, KY 5000+ Employees

Humana Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.2 591 reviews

                             

85% Approve of the CEO

Humana President and CEO Bruce D. Broussard

Bruce D. Broussard

(131 ratings)

61% of employees recommend this company to a friend
591 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "some positions have good flexibility on 'work from home'"
    in 32 reviews
  • "Good for college kids to get some experience not worrying about work/life balance"
    in 31 reviews
Cons:
  • "The work/life balance could be difficult at times, especially in the department I worked in"
    in 15 reviews
  • "Not to mention the AWEFUL health insurance that is more like a discount program"
    in 30 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great company - silo decision making at times.

Anonymous Employee (Former Employee)

I worked at Humana full-time

ProsOpportunities, depth of skills and knowledge of the industry, complexity and breadth and depth of offering across the health and wellness industry. Never boring.

ConsDecision making journey should be more open. Too many silo, leader at the top decisions.

Advice to Senior ManagementToo many initiatives. Even if a big list, call out the important few. Make sure decision points are openly discussed instead of just the C-Suite vacuum.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Great company to work for.

Care Manager (Current Employee)
Dallas, TX

I have been working at Humana part-time for more than a year

ProsPeople are friendly. Great to help clients.

ConsPaperwork could be shorter which would allow extra time to help find resources for clients

Advice to Senior ManagementN/A

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Love company

Analyst (Current Employee)
Louisville, KY

I have been working at Humana full-time for more than 3 years

ProsOpportunities, work life balance are great

ConsNone that I can currently think of

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Provider Relations Rep / TSR II

Provider Relations Representative (Former Employee)
Corpus Christi, TX

I worked at Humana full-time for more than 3 years

ProsWorking with the military members and their families was very rewarding.

ConsEmployees need to work better as a team (this is for employees in the same office)

Advice to Senior ManagementMore information to lower level employees quicker and provider all info upfront.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Outstanding place to work!

Anonymous Employee (Current Employee)

I have been working at Humana full-time for more than 5 years

ProsPositive atmosphere and ability to move up

ConsNone, None, None, None, None

Advice to Senior ManagementNone

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great opportunity for the driven employee.

Information Specialist (Current Employee)
De Pere, WI

I have been working at Humana full-time for more than a year

ProsLots of room for promotion and growth. High priority placed on associate wellness.

ConsNot the best benefits. Health plans offered to employees have high deductibles.

Advice to Senior ManagementStop trying to force "engagement" planning.

– I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

wonderful

Anonymous Employee (Former Employee)

I worked at Humana full-time

ProsI would advice people to work with this company because they are fair and good to all their employees

Consi would not advice people who are not fully motivated because they will very easily let you leave because you do not have their best interest at heart

Advice to Senior ManagementKeep up the good work

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Disorganized

TeleSale Miramar (Direct Market Sales, Phone) (Former Employee)
Miramar, FL

I worked at Humana full-time for more than 3 years

ProsDecent salary, good people to work with, good opportunities for overtime when busy. Good company if you just want to settle.

ConsNo room for advancement. Unfair way of distributing leads to employees. Horrible benefits with very high deductibles. Management are a bunch of idiots who are reactive rather than proactive who only look good because of driven employees.

Advice to Senior ManagementConsider replacing yourselves with competent people who know what to do that will foster an atmosphere of success that will be shared with all employees.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Good stepping stone, but not a career.

Anonymous Employee (Former Employee)

I worked at Humana full-time for more than 8 years

ProsHumana has great products and are ahead of the curve with Wellness Capabilities, so its a great place to begin your career in health insurance. They support more flexible work schedules. They approach business in a team model, which provides more support and interaction among co-workers. HumanaVitality is a great program and a huge perk for employees.

ConsThey do not take care of their employees. The benefits are not good for a health insurance company. Your development track depends on who likes you in Management and not your talents and contributions. They are not good at communicating internally and that can cause frustration and inefficiencies in your job. Management does not seem very supportive or understanding of the people in the day to day positions.

Advice to Senior ManagementYou need to support your employees better. There are no true perks for working at Humana from benefits to career advancement. Listen to what they are saying in your employee surveys.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Claim Specialist

Customer Care Specialist (Current Employee)
Louisville, KY

I have been working at Humana full-time for more than 3 years

ProsIncome, Income, Income, Advancement opportunities!

ConsUnprofessional environment.
Inappropriate dress code for a business of it's stature.
High school level conversation amount employees.

Advice to Senior ManagementDon't ask, don't tell!
Some things should stay at home!
Things you shouldn't talk about at work Politics, Religion, Sexual orientation!
When business casual went out the door so did some of Humana's respectability!

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Humana? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Humana reviews and ratings — including employee satisfaction and approval rating for Humana CEO Bruce D. Broussard. All 591 reviews posted anonymously by Humana employees.