Humana Reviews

Pros

If you are "clock watcher", Humana is a good place to work as most people do not work beyond the clock in any position.

Cons

Data was difficult to receive
A lot of people would take a long time to respond to a request.

Advice to Senior Management

I believe that there is a need to look down the line at the positions and their worth.

Pros

This is a pretty easy position. They provied you with leads and only a handful of products you can sell. When dealing with 60+ people it isa pretty easy sell.

Cons

If your manager likes you he/she will provide leads and support. If not good luck trying to build a book. I came from the commercial side of healthcare and was not happy with how many reps they had both captive and independent. Some of the reps were making 6 figures, others were scraping by.

Advice to Senior Management

I would advise management to be more open to the position. It seems they need to put warm bodies in the role and don't care who swims or sinks. I would not have taken the position had i know more about the working environment.

Pros

Great benefits, excellent training opportunities and tuition reimbursement.

Cons

Its not what you know, but who you know. Very competitive between management and employees.

Advice to Senior Management

Learn to be effective leaders, not to view subordinates and other employees as competition.

Pros

they offer 3 weeks vacation for the first year

Cons

*management openly shows favoritism
*if you question management's ethics, you will be fired
*management doesn't know from one day to another what is going on, what your schedule will be or how to do ANYTHING!
*high deductible insurance (mine was $1600 and that was the lowest option)
*if management likes you, you can sit and talk for hours, while getting paid and make all the others do the work
*if management likes you, you will get a great schedule and time off whenever you need it
*it doesn't matter to management if your numbers are the highest, most efficient and accurate.

Advice to Senior Management

HR should come in and fire all the FLL's and start over. There really should be accountability for their behaviors. As far as Mike McCallister, I'm sure he doesn't know exactly how incompetent his FLL's are. One in particular doesn't know how to complete reports, etc., so she gets her favorite person off of the floor to do them for her. It wouldn't be a problem if it didn't dump all the work on the other people there. This is a daily occurance.

Pros

Teaches you how to watch your back. Takes your naive attitude away. You get a lot of discounts in the Louisville area.

Cons

Very competitive enviroment. Not a moral place to work at.

Advice to Senior Management

It would be best if the Humana Mgt team took the time to sit down and listen to the issues expressed by front line leaders. Then act upon those issues.

Pros

-provides employees with standard work schedule
-health benefits and stock options offered upon first day of training/employment

Cons

-mandatory overtime in many positions
-although health benefits are offered, overall package is poor
-advancement level poor unless connected
-work/personal balance not taken into consideration for entry leve or mid positions, only senior staff, management, and leadership levels

Advice to Senior Management

-provide better structure for entry level positions
-restructure health packages and stock options for employees, which would decrease stress levels and increase overall productivity of the employee for the employer
-focus on the "little people" that are key to the infrastructure of the company, not just those in leadership and senior positions

Pros

Great flexibility-can come in anytime between 6-9 in most areas
Laid back/casual atmosphere
Sometimes fun activities,etc

Cons

Pay is low starting out
Career advancement has no consistency,and it seems its all about who you know
Benefits are not great,HDHP for all associates
Quality of people they hire seems to drive down the wages,etc

Advice to Senior Management

Identify a more clear criteria for promotion/advancement
Pay a little bit more competitively

Pros

The pay is good - well it was before they cut it in half a year ago.

Cons

Micro management and bullying at it's finest! Management is trying to turn what used to be a great company into just another recycle bin of used car/insurance agents. Management very quick to throw you under the bus or exhibit unethical behaviour just to "look good". You feel like they put a gun to your head every month to hit sales results. If you don't hit the numbers you are fired or forced to quit. Very sad - they used to be a good company.

Advice to Senior Management

"Perfect service" needs to start with how the company treats their employees. No one has the employees' back. HR only cares with what the managers say, there is no place for an agent to disagree. You are forcing out all the people who actually made you money!

Pros

great people and stable company

Cons

no advancement or promotion oppurtunity

Advice to Senior Management

promote within

Pros

some of the best reasons to work at Humana are flexible work schedule, management is very accommodating when it comes to vacation

Cons

some of the downsides of working at Humana is management tends to not be direct and transparent with the employees

Advice to Senior Management

some advice or feedback to the leadership at Humana is to offer better benefits and be as direct and straight forward with employees as possible.