Humana Reviews in Irving, TX

Updated August 3, 2014
Updated August 3, 2014
710 Reviews

3.2
710 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Humana President and CEO Bruce D. Broussard
Bruce D. Broussard
191 Ratings

Review Highlights

Pros
  • work from home opportunities and can grow from within when others leave (in 41 reviews)

  • many fantastic internal opportunities for current employees; enjoy the work-life balance (in 35 reviews)


Cons
  • Sad that a health insurance company does not take car of its own employees (in 40 reviews)

  • Work/life balance can be a little hard to maintain (in 17 reviews)

More Highlights

5 Employee Reviews Back to all reviews

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  1.  

    I was an Administrative Assistant/Receptionist. General duties included answering multi line phone, patient files, type

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant  in  Irving, TX
    Former Employee - Administrative Assistant in Irving, TX

    I worked at Humana full-time for more than 8 years

    Pros

    I enjoyed the position because I enjoy meeting people. This position gave me the opportunity to enjoy a diverse group of employees. Also, the benefits were great. I was a fill in for the Executive Admin.Assistant to the CEO when she was on vacation, etc. I learned a great deal about the insurance industry and in particular about the Behavioral Health insurance industry.

    Cons

    When I began to work for them as a temp in July 2007, we were a small group. In 2008 I was hired as a direct employee and Humana bought out our small company called CorpHealth. Many changes occurred including moving our office from downtown Fort Worth to Las Colinas. It was a very long drive for me because I lived in Cleburne. But I still wanted to keep that job, so I drove over one hour each way daily.

    Advice to ManagementAdvice

    Of course there were a lot of management changes, as there will anytime a major industry occurs. Many of our top VIP retired early. Also, Humana's main office is in St. Louis KY. A great many job were consolidated and sent there. But I believe change can be good, at least it was in this case.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 5 people found this helpful  

    Awful place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Advisor  in  Irving, TX
    Former Employee - Clinical Advisor in Irving, TX

    I worked at Humana full-time for more than 5 years

    Pros

    Helping Medicare members meet personal goals.

    Cons

    LifeSynch Humana Achieve
    Toxic work environment
    Low salary
    Added responsibility on an almost daily basis
    Metrics are more important than members' needs
    Degrading remarks from management
    Constant threats of termination
    After almost 8 years of employment, I was terminated for being accused of "not meeting their business needs". I chose to focus on my members' needs. Being terminated was a freeing experience. No more severe headaches, less chronic pain, no more anxiety, no more dirty looks from FLLs, & the depression has miraculously lifted. They are diligently firing anyone who has more than 5 years of service. Ethics have gone out the window. Established members are being ignored for the sake of more activations. They are getting rid of all Master level associates in order to hire Bachelor level people at lower salaries. All of the remaining Master level clinicians are moving to other departments or leaving the company at a rapid rate. This company needs to be investigated!

    Advice to ManagementAdvice

    Consider more open communication about the REAL priorities.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Poor hiring process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacist  in  Irving, TX
    Current Employee - Pharmacist in Irving, TX

    I have been working at Humana full-time for less than a year

    Pros

    Good benefits. Decent hours. Competitive pay

    Cons

    Deception & favoritism everywhere. Performance means nothing bc it's really all about who you know. Terrible hiring process. People do not get a fair chance when they apply for a job. System is old & antiquated.

    Advice to ManagementAdvice

    Get rid of management at Irving TX location & hire new people ASAP since they use race as a factor when hiring!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Specialist  in  Irving, TX
    Former Employee - Claims Specialist in Irving, TX

    I worked at Humana full-time for less than a year

    Pros

    Able 2 work frm hm

    Cons

    No structured claims detailed training

    Advice to ManagementAdvice

    Get decent training

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    The guys at the top mean well - but, wow.... it gets lost (badly) down in the ranks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Irving, TX
    Current Employee - Project Manager in Irving, TX

    I have been working at Humana full-time for more than a year

    Pros

    vacation time is generous; lots of programs to improve health; C level leadership appears to try hard to make it a good place.

    Cons

    (this may depend on location)... lower/middle management gets waaaay to much into your personal life (breaking the law, actually). This creates a catty, nasty, unprofessional environment with a lot of back-biting. Unbelievably - the health insurance is the worst I've seen in 30 years of various employers.

    Advice to ManagementAdvice

    Mr. CEO - you need an HONEST take on your company from folks that come in from the outside. My entire team is disenfranchised and just sees it as a job (to try to get out of).

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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