Humana Reviews in Louisville, KY

Updated October 22, 2014
Updated October 22, 2014
748 Reviews
3.2
748 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Humana President and CEO Bruce D. Broussard
Bruce D. Broussard
213 Ratings

Review Highlights

Pros
  • work from home opportunities and can grow from within when others leave (in 48 reviews)

  • many fantastic internal opportunities for current employees; enjoy the work-life balance (in 39 reviews)


Cons
  • Work/life balance can be a little hard to maintain (in 21 reviews)

  • Health insurance benefits offered to its own employees could be definitely better (in 41 reviews)

More Highlights

257 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I love working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bilingual Letter Analyst in Louisville, KY
    Current Employee - Bilingual Letter Analyst in Louisville, KY

    I have been working at Humana full-time (more than 5 years)

    Pros

    Humana has many advancement opportunities.

    Cons

    I have no Cons to report.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    [Internship Review] A great introduction to how IT roles work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Intern in Louisville, KY
    Former Employee - IT Intern in Louisville, KY

    I worked at Humana as an intern (less than an year)

    Pros

    Very knowledgeable employees to reference, great atmosphere, good learning tools and resources.

    Cons

    Internship program was very new when I was a part of it, lots of minor logistical issues, lack of communication at times.

    Recommends
    No opinion of CEO
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Louisville, KY
    Current Employee - Project Manager in Louisville, KY

    I have been working at Humana full-time (more than 8 years)

    Pros

    Big company with a small company feel. Great people that seem like family.

    Cons

    Hard to get upward movement/promotion past the consultant role. Easy to move around the company laterally.

    Advice to ManagementAdvice

    Focus on the quality within the company.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Cares about employees well-being

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Louisville, KY
    Current Employee - Sales Associate in Louisville, KY

    I have been working at Humana full-time (more than 10 years)

    Pros

    Salary is good and the work environment and the people are great. Humana has a strong focus on well-being and promotes the wellness of employees with great programs, on site gyms, healthy foods.

    Cons

    With a big company and many processes, sometimes the red tape gets in the way of addressing issues quickly. Luckily the people truly care, it just takes awhile to get things done.

    Advice to ManagementAdvice

    Empower associates to have more authority to get things done because it's the right thing to do. Tear down the barriers that slow things down.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Louisville, KY
    Current Employee - Program Manager in Louisville, KY

    I have been working at Humana as a contractor (more than an year)

    Pros

    Get to work as per interest

    Cons

    too many meetings sometimes which is annoying

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    Depends on who you work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst in Louisville, KY
    Current Employee - Data Analyst in Louisville, KY

    I have been working at Humana full-time (more than 3 years)

    Pros

    Benefits, salary, HumanaVitality, coworkers, agile work opportunities, excellent 401k match

    Cons

    leadership - Humana is very hierarchical and your leader as far as 3 levels up can have a huge impact on your day-to-day work. Who you report to greatly determines your overall experience at Humana. Some co-workers have amazing bosses and love coming to work. Mine, on the other hand have made my life miserable at times. My advice: do a lot of research as to who you will be reporting to and what they are like to work for.

    Advice to ManagementAdvice

    Need more consistency across leaders. Most leaders are not yet walking the well-being talk that you are claiming is most important to your company.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Ok if you can hack it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medicare Customer Service Representative in Louisville, KY
    Former Employee - Medicare Customer Service Representative in Louisville, KY

    I worked at Humana full-time (more than an year)

    Pros

    It is a large company, so the pay is decent, some people are friendly, and the training is extensive and ongoing.

    Cons

    Most managers are only interested in what they can get, not their underlings. Parking is 1/2 mile away, take the trolley (this is in Louisville of course). If you can stand the first two years on the Medicare Customer Service floor, you will then have the opportunity to branch out to other departments, IF you reviews and quality scores are good enough. It is a call center, big time stress levels, you will never know all the answers, you have to know where to look for them, you time is watched down to the second, every minute of every day. Since there is way too much to learn or know, wrong information is often given to customers.

    Advice to ManagementAdvice

    Specialize!! Train your people in a certain area, then route the calls accordingly. That way, the people trained in that area will have the RIGHT answers, not just an answer. Treat your employees like people, not worker bees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Louisville, KY
    Current Employee - Analyst in Louisville, KY

    I have been working at Humana full-time (more than 3 years)

    Pros

    Good pay for those without a degree
    Depending on your department, you have a great chance of growth
    Really good work balance life after you move beyond a specialist role

    Cons

    There are always a few "bad apples" in management
    Humana pays higher salaries to external hires compared to internal promotions

    Advice to ManagementAdvice

    Hold your management accountable.
    Other then that though, I love working for Humana. More money is the only reason I would leave.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Consultant in Louisville, KY
    Current Employee - Process Consultant in Louisville, KY

    I have been working at Humana full-time (more than 5 years)

    Pros

    23 paid days off per year starting is very attractive. Great potential for upward growth and career development.

    Cons

    Benefits package is not as attractive as it could be for a health and wellbeing company. Company dominates local market and therefore sets market salary, which is lower than it should be.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Stay away.....far, far away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse in Louisville, KY
    Former Employee - Registered Nurse in Louisville, KY

    I worked at Humana full-time (more than 8 years)

    Pros

    Working from home, but even that gets tiring

    Cons

    If you think working from home is great, don't take the job just based on that because you will hate it. You are micromanaged terribly to the point of if you go to the bathroom and they're looking for you, you can be reprimanded like a 2 year old child. Also, if you are harassed, discriminated against, etc don't even think about going to HR because management and above will make your life a living hell until.you give up and quit.

    Advice to ManagementAdvice

    The only people who get to management are people who know other people. It is not based on knowledge, merit, education, performance or anything else and it shows in all of their management styles and skills.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Humana? Share Your Experiences

Humana

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.