Humana Reviews

Pros

It's a great atmosphere to work in. My manager was supportive. Markets I worked with loved me. It was a very satisfying job.

Cons

Person I was supposed to be assisting was so afraid of losing her job to me, she made it impossible for me to help her. She refused to give me the tools necessary to do my job.

Advice to Senior Management

When you are receiving letters of how great an employee is from the markets, you should look deeper into why a co-worker would say they are not a good fit for the your team. It's impossible to be that good and that bad at the same time. Dig deeper to find out the real reason a person doesn't want a new team member.

Pros

Good compensation. Strong organization. Clear vision for success in the future.

Cons

Lots of work for the compensation. Corporate red tape everywhere. Politics don't always seem fair and are oftentimes money oriented.

Advice to Senior Management

Do more to keep talented employees.

Pros

A lot of smart, intelligent people work at Humana, specifically the corporate office. Humana provides ample benefits if you don't get sick often, offers tuition reimbursement, and is an overall stable work environment. Also, Mike McCallister is a great CEO and he will be missed when he retires.

Cons

Pay is much lower than industry averages. In order to get big pay increases, you must move around the company to do so. Even then, HR caps the increase (was told no one gets more than 20%), so if you start with the company as I did and they low ball you, you are pretty much going to be under paid at every position. Actually now that I am writing this, it seems most of the problems I have had with this company have boiled down to HR and it's terrible management.

Advice to Senior Management

Be consistent with pay grades (specific salary ranges for specialists, analysts, consultants, managers, etc.). Pay the people what they are worth! I know the cost of living in KY is lower than most areas in the country, but even taking that in consideration, Humana still falls short in paying people what they deserve.

Pros

Pay is good. Depending on who you work for they trust you and don't micromanage.

Cons

Benefits are too expensive for being an insurance company.

Advice to Senior Management

You talk about eliminating silos, but it doesn't seem to happen.

Pros

Great Benefits, Great training, Fortune 100 Company

Cons

Short lunches and sometime didn't permit lunch

Advice to Senior Management

During open enrollment treat your employees better and permit the to leave building and get lunch.

Pros

Growing company that provides many learning opportunities.

Cons

Salaries are well below industry average

Pros

Very good manager and co-workers. I am learning health care business model.

Cons

Not much career advancement options.

Advice to Senior Management

Instead of hiring lots of people, you should give raises to existing staff so they can earn more money.

Pros

One of largest employers in Louisville, Kentucky. A good corporate citizen through sponsorship of arts. Made a deal with city for free bus service for employees.

Cons

Treated salaried employees like hourly. PMO office Senior Management took a "my way or the highway" approach to any suggestion from employees.

Advice to Senior Management

Clear out senior management in PMO office and replace with modern thinkers. Hire more senior IT project managers and stop taking kids straight out of school with no business experience.

Pros

Promotion within 6 months if you perform to expectations

Cons

Have to work holidays to accommodate the needs of the company. It would be nice to have work/life balance during holiday season

Advice to Senior Management

Look out for employees and accommodate their needs. A happy employee is a great employee

Pros

Connecting with your co-workers is the only way to survive. You will need your co-workers to motivate you on a daily basis. You will get a paycheck every 2 weeks for your efforts.

Cons

Management is very slow to resond respond to employee needs. This is a cookie cutter atmosphere so there is litttle to no flexibility with anything..

Advice to Senior Management

Managment needs to take employee engagement, written & verbal communication classes. They need to increase morale by promoting DMS sales to outside sales agents. They are so afraid to promote inside sales reps because we constantly meet or exceed goals. So for selfish reasons it is hard to go from inside to outside sales.