Humana

  www.humana.com
  www.humana.com

Humana Reviews

Updated November 26, 2014
Updated November 26, 2014
779 Reviews
3.2
779 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Humana President and CEO Bruce D. Broussard
Bruce D. Broussard
231 Ratings

Review Highlights

Pros
  • work from home opportunities and can grow from within when others leave (in 52 reviews)

  • many fantastic internal opportunities for current employees; enjoy the work-life balance (in 41 reviews)


Cons
  • The work/life balance could be difficult at times, especially in the department I worked in (in 21 reviews)

  • Health insurance benefits offered to its own employees could be definitely better (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Humana Care Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Manager in Saint Petersburg, FL
    Current Employee - Care Manager in Saint Petersburg, FL

    I have been working at Humana full-time (more than 3 years)

    Pros

    Good hours, work at home advantage, excellent coworkers

    Cons

    Cannot get promoted. Its a who you know basis of moving up the ladder, Education is not considered. If you are a great worker, count on staying in the same spot forever.

    Advice to ManagementAdvice

    Look at who is doing the work, who is proving themselves, who speaks volumes for the company. Just cause Janey likes Tommy is not a good basis for moving someone up the ladder

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    World class - best in health care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Consultant in Louisville, KY
    Current Employee - Digital Consultant in Louisville, KY

    I have been working at Humana full-time

    Pros

    -Great appreciation for the work you do
    -Competitive pay and benefits
    -Healthy work culture
    -Empowering and plenty of career opportunities

    Cons

    -Slowness (sometimes because of regulations, sometimes because of the company size) by which you have to get some things done

    Advice to ManagementAdvice

    -Embrace lean methodology and digital transformation

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company that walks the talk.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Architect in Louisville, KY
    Current Employee - Business Architect in Louisville, KY

    I have been working at Humana full-time (less than an year)

    Pros

    Benefits, Opportunities, diversity. Company does great at promoting a healthy environment and encourages employees towards health by offering bio metric screenings, reduced health care cost for doing healthy tasks and rewarding health behavior.

    Cons

    Parking downtown, but company does offer a reduced parking rate at several garages.

    Advice to ManagementAdvice

    Continue to share ideas about values and supporting the employees towards a healthier lifestyle.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Louisville, KY
    Current Employee - Consultant in Louisville, KY

    I have been working at Humana full-time (more than 3 years)

    Pros

    work-life balance, company values, good compensation

    Cons

    Not many opportunities to relocate to other cities. Advancement is hard.

    Advice to ManagementAdvice

    Consistent policies on relocating and feedback on how to advance in the company

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Grievance and Appeals Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Grievance and Appeals Specialist in Louisville, KY
    Former Employee - Grievance and Appeals Specialist in Louisville, KY

    I worked at Humana full-time (more than 8 years)

    Pros

    great company to work for. The atmosphere is a family one, work was fun.

    Cons

    Some managers did not effectively manage

    Advice to ManagementAdvice

    The advise would not be about benefits, nor salary. I would advise Humana to take a closer look at their managers. The managers in that department are in a "click" and if you're not in the club your life is made hard. That's just not right, other that the company overall is a good company.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Customer Care Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Specialist in Cincinnati, OH
    Current Employee - Customer Care Specialist in Cincinnati, OH

    I have been working at Humana full-time (less than an year)

    Pros

    The pay was very good, more than competitive and certainly beat Wellpoint. The people were great and they took the time to train people well. I also had a positive opinion of management.

    Cons

    The user interface was tedious and made it difficult to multitask. I also found it rather difficult to get time off when I needed it.

    Advice to ManagementAdvice

    I think Humana could work on improving upward mobility and they should definitely be make it easier to get time off.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    If you want to be in health insurance, Humana is a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Chicago, IL
    Former Employee - Financial Analyst in Chicago, IL

    I worked at Humana full-time (more than 3 years)

    Pros

    Work atmosphere is very positive and you're surrounded by good people. There are plenty of opportunities throughout the company for personal growth.

    Cons

    There can be a lot of red tape to get the things that you may need to do your job. Because the company is so large, internal changes happen very slowly.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Changing the Model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Houston, TX
    Current Employee - Consultant in Houston, TX

    I have been working at Humana full-time (more than an year)

    Pros

    A mission focused on well being and providing a consumer centric approach to healthcare. Leadership allows for innovative thoughts and ideas to be brought to the markets to promote and advocate continued wellness engagement.

    Cons

    Infancy stage of wellness space take time to continue to develop. Many unforeseen challenges associated with shifting an industry leader.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Simple paced, transformational environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enterprise Architect in Louisville, KY
    Current Employee - Enterprise Architect in Louisville, KY

    I have been working at Humana full-time (more than an year)

    Pros

    Innovation is promoted, lots of focus on work life balance, open doors culture

    Cons

    Resistance to change is still Na way of life and sometimes it becomes frustrating to be in front while leading.

    Advice to ManagementAdvice

    need a more open and integrated approach in Strategy execution

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Empathetic Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in Louisville, KY
    Current Employee - Specialist in Louisville, KY

    I have been working at Humana full-time (more than an year)

    Pros

    I have been in my role for about two years and i can honestly say i love working with my team. Since day one they have been supportive and my leaders have been there for me. I have a small disabled child and they never count that against me. My leader is avid in helping me grow professionally and is always reaching out to give me more opportunity to advance.

    Cons

    Customers are allowed to disrespect and threaten us with no recourse.

    Advice to ManagementAdvice

    I love my managment team Clinical Guidance organization is the best.

    Recommends
    Positive Outlook
    Approves of CEO

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