Humana Reviews

Updated July 28, 2015
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3.5
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Humana President and CEO Bruce D. Broussard
Bruce D. Broussard
362 Ratings

Pros
  • Can work from home once in a while (in 52 reviews)

  • Great company that understand your need for a good work-life balance (in 41 reviews)

Cons
  • Work/life balance can be a little hard to maintain (in 21 reviews)

  • Terrible Health Insurance coverage (in 41 reviews)

More Pros and Cons

1,104 Employee Reviews

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  1. Helpful (7)

    Merger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    Communicating the merger with Aetna could have been better. Sending an email with the news Friday at 2:18 am before the 4th of July weekend was great from a corporate standpoint but was like a slap in the face for the employees.

    Cons

    Still a good company to work for at least for another year. Who knows what will happen next.


  2. Helpful (1)

    Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Work Content Specialist in Louisville, KY
    Current Employee - Work Content Specialist in Louisville, KY

    I have been working at Humana full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great salary even without a college education, opportunities to advance, good benefits, accumulated PTO, paid tuition, work from home opportunities.

    Cons

    There are no downsides, I've been lucky to have had good leadership with the positionsame I've had.


  3. Helpful (1)

    Process Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Process Consultant in Louisville, KY
    Current Employee - Pharmacy Process Consultant in Louisville, KY

    I have been working at Humana full-time (More than a year)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    great company that cares about well being

    Cons

    raises.. aim high when applying


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  5. Helpful (1)

    Case manager LTC program

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Miramar, FL
    Current Employee - Case Manager in Miramar, FL

    I have been working at Humana full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great work experience . Work from home with occasional travel to conduct visits. If your lucky to have a great supervisor that really is there for the employees and will help you grow.Positive work environment and easy going. A supervisor that does not assume negative. Your work flow will be excellent.Be on top of your work don't fall behind and all will be OK.

    Cons

    If you are unlucky to have a supervisor that falls under the criteria: need of skills and how to work with people. Last minute changes and no consideration of current role and tasks that are needed. Demanding that are selfish and are never wrong will stun your growth. If you fall behind because of changes you are proven guilty and will be scrutinized and you will be unable to do your job. It's a shame that such a great opportunity employees are taken for granted and are never to progress. Hostile environment is created and Well being will be affected or discrediting will occur. You are then micromanage until your wheels fall off. Be aware of this happening so remain positive throughout and find another job.

    Advice to Management

    Not everyone that has a minor set back is not a good asset to the company. If an employee falls behind. Ask all question, communicate all concerned topics and assist to better or help improvement. Please hire professionals that yes know how to do their jobs but that are also people persons and or have experience with dealing with individuals/groups in general. Possible in services for manager's /supervisors on management's skills and how to keep a good work flow with team. Have goals set on each team leader and how to assist with possible advancements from within or how to keep the cool when an issue arises. More training is needed to avoid future problems between staff and supervisors relationships. Employee will feel comfortable when a leader will show motivation, assistance, encouragement and a maintain an environment of peace but achieve all work needed. .


  6. Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Louisville, KY
    Current Employee - Senior Consultant in Louisville, KY

    I have been working at Humana full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Fantastic mission and good work/life balance.

    Cons

    My department says "yes" to too many competing priorities and spreads its associates too thin.

    Advice to Management

    Set clearer priorities for associates.


  7. Humana

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay, nice working environments, lots of great people, plenty of opportunity if you work hard.

    Cons

    Can be very stressful; easy to burn-out; the flexibility and agile working environment that Humana promotes is dependent upon your manager. Not all managers allow it.


  8. Company believes in its values

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Louisville, KY
    Current Employee - Intern in Louisville, KY

    I have been working at Humana part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Humana supports employees through continuous professional development and cross-training. The company also truly believes in their core values. I actually hear employees talking about them regularly.

    Cons

    Merging with Aetna - no changes likely to happen for a year or so, but the future is somewhat uncertain


  9. Great place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payment Integrity Analyst in Louisville, KY
    Current Employee - Payment Integrity Analyst in Louisville, KY

    I have been working at Humana full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very flexible, great atmosphere. Great place to grow and start a career. You only have to stay in one position for a year. We work hard and play hard.

    Cons

    Entry-level production jobs can be very nerve wrecking. Come in do your job and try your best to get out of the call center.


  10. MRA Phone Team Training Facilitator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Specialist in Louisville, KY
    Former Employee - Customer Care Specialist in Louisville, KY

    I worked at Humana full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Humana is a great diverse company with many opportunities for learning and advancement. They believe in and stand by their commitment of a healthier you. They also have great benefits.

    Cons

    Humana is a wonderful place however it lacks uniformity in rules and regulations from one department to the next. Each department seems to have their own set of rules that sometimes seem to work outside the guidelines of what is mandated within HR.

    Advice to Management

    My advice would be to work toward uniformity within departments and when dealing with associates. It would also help if all members of management were on the same page and any management disagreements were handled behind closed doors.


  11. telesales

    Current Employee - Telesales Specialist in Lutz, FL
    Current Employee - Telesales Specialist in Lutz, FL

    I have been working at Humana (More than a year)

    Pros

    opportunity to grow in departments

    Cons

    schedules can sometimes not work



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