Humana

  www.humana.com
  www.humana.com

Humana Reviews

Updated December 21, 2014
Updated December 21, 2014
801 Reviews
3.1
801 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Humana President and CEO Bruce D. Broussard
Bruce D. Broussard
246 Ratings

Review Highlights

Pros
  • work from home opportunities and can grow from within when others leave (in 52 reviews)

  • many fantastic internal opportunities for current employees; enjoy the work-life balance (in 41 reviews)


Cons
  • The work/life balance could be difficult at times, especially in the department I worked in (in 21 reviews)

  • Health insurance benefits offered to its own employees could be definitely better (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Love it here ???

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana

    Pros

    Good pay , advancement , work environment , wah opportunity

    Cons

    Overtime all the time, boring at times ,

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Best Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at Humana

    Pros

    My manager is awesome and and this company is the total opposite of where I came from. There is no micromanaging here and I have GREAT co-workers. Career growth and movement to other areas of interest are encouraged.

    Cons

    Not all positions are work from home.

    Advice to ManagementAdvice

    Keep up the good work in making Humana #1 in the insurance sector.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana full-time (more than 5 years)

    Pros

    Has a lot of opportunity if you choose your career path carefully.

    Cons

    Can get stuck in a job with no hope of advancement.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Innovative company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Humana full-time

    Pros

    Good compensation. Training provided is very good. So many smart and talented people to learn from. Very upfront and clear regarding your job functions, as well as how your success will be assessed.

    Cons

    As with any large company there are issues with upper management communicating effectively with employees. There is constant change and most adapt, however sometimes you are not told why things are changing which breeds suspicion and rumors.

    Advice to ManagementAdvice

    Communicate long range goals to employees. It does not have to be specific. Acknowledge changes at a minimum. It doesn't need to be anything more than that. By doing so employees will not be so prone to fire up the rumor mill.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Worst place ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Tempe, AZ
    Current Employee - Customer Service Representative in Tempe, AZ

    I have been working at Humana

    Pros

    There is no pro to this position

    Cons

    All lies get out why you can your a number

    Advice to ManagementAdvice

    Tell the truth of what people are your using them

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Overall Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Louisville, KY
    Former Employee - Analyst in Louisville, KY

    I worked at Humana full-time (more than 3 years)

    Pros

    Great work-life balance, allowed for personal growth.

    Cons

    It's truly about who you know. If you work at Humana you need to make sure you network within the company if you would like for your career to grow. If you are not an outgoing person, you more than likely will get looked over when it comes to being promoted.

    Advice to ManagementAdvice

    Listen to the worker bees. More times than not, their experiences are a true reflection on how well lower management is functioning.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Living the Values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Consultant in Louisville, KY
    Current Employee - Business Consultant in Louisville, KY

    I have been working at Humana full-time (more than 10 years)

    Pros

    Values-based company that seemingly practices what it preaches. Unlimited opportunies for growth if you can navigate the landscape.

    Cons

    Sometimes slow to embrace technology but the needle is moving. Big opportunities for the future with new leadership in place.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Louisville, KY
    Current Employee - Consultant in Louisville, KY

    I have been working at Humana full-time (more than 3 years)

    Pros

    work-life balance, company values, good compensation

    Cons

    Not many opportunities to relocate to other cities. Advancement is hard.

    Advice to ManagementAdvice

    Consistent policies on relocating and feedback on how to advance in the company

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    A lot to absorb

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Specialist in Tempe, AZ
    Current Employee - Customer Care Specialist in Tempe, AZ

    I have been working at Humana full-time (less than an year)

    Pros

    Benefits are not too bad and you earn 7.08 every pay period of PTO

    Cons

    Very difficult members at times. Stressful dealing with them...but if you are willing to do every tiny minute detail ...and be terrorified that anything can dock your QA.

    Advice to ManagementAdvice

    Please be patient with new people. We really are empathetic to old people but remembering all the details to dot our I's and cross our T's is overwhelming. We want a future with the company but not the constant threat that a QA that is gonna be downscored due to incorrect procedures is going to determine whether or not we have a job. Get rid of this worst weekly call of each center bunk then the worst of those three is the one that's fired. That's what was said in training. Seriously if we aren't rude and we earned our QA for being empathetic....then teach us what we aren't getting !!!! People want to do their jobs right but dang 3 weeks of class training 2 weeks of nesting and then were on our own! No, not enough time. Should be four weeks class training and use more CBT not those PowerPoint slides and a training book that was copied from power point slides just too dang small. The pages were super shrunk. It was not cool.

    Recommends
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Company good overall. MRA depa very stressful and disorganized. No team atmosphere. Treated like children

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MRA Representative in Louisville, KY
    Former Employee - MRA Representative in Louisville, KY

    I worked at Humana

    Pros

    Humana is a well known company. Has great well ness programs. Fitness center and awesome cafeteria
    Discounts on things in the city

    Cons

    Phone work is tedious MRA department managers micromanage you. Back biting. They Pitt employees against eachother worst job o ever had

    Recommends
    Positive Outlook
    Approves of CEO

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