Humana Reviews

Updated April 22, 2015
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3.3
931 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Humana President and CEO Bruce D. Broussard
Bruce D. Broussard
298 Ratings

Pros
  • work from home opportunities and can grow from within when others leave (in 52 reviews)

  • many fantastic internal opportunities for current employees; enjoy the work-life balance (in 41 reviews)

Cons
  • The work/life balance could be difficult at times, especially in the department I worked in (in 21 reviews)

  • Health insurance benefits offered to its own employees could be definitely better (in 41 reviews)

More Pros and Cons

Employee Reviews

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  1. specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in Louisville, KY
    Current Employee - Specialist in Louisville, KY

    I have been working at Humana

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There are a lot of opportunities for growth.

    Cons

    There are a lot of changes.

  2. Business Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Consultant in Louisville, KY
    Current Employee - Business Consultant in Louisville, KY

    I have been working at Humana full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very flexible schedule, Work at home is supported fully, Plenty of career paths to explore and easy to get promoted

    Cons

    No real cons, wish the insurance was better

    Advice to Management

    None

  3. sales manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Manager in Louisville, KY
    Current Employee - Retail Sales Manager in Louisville, KY

    I have been working at Humana full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Values, good pay, benefits, large company gives freedom to grow

    Cons

    Travel, change, not really any significant negatives. Must work hard and perform

    Advice to Management

    Stay focused on the needed changes and support your field sales teams

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  5. cust svc

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rightsource Representative in Tempe, AZ
    Current Employee - Rightsource Representative in Tempe, AZ

    I have been working at Humana

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Pay rste is good most times

    Cons

    Hours are long and hard

    Advice to Management

    Get a clue and stop favortism

  6. Marketing/Communications Writer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Exciting work in an evolving industry

    Cons

    Silos! Jobs are fairly regimented.

    Advice to Management

    Encourage broader exposure to other departments and functions

  7. Excellent company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Development in Tampa, FL
    Current Employee - Network Development in Tampa, FL

    I have been working at Humana

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company believes in developing employees' skills for advanced roles.

    Cons

    Great place to work and to grow!

    Advice to Management

    Keep motivating employees to excel!

  8. screening verification pharmacist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Glendale, AZ
    Former Employee - Anonymous Employee in Glendale, AZ

    I worked at Humana

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great working condition. Very friendly people.

    Cons

    none that I know of

    Advice to Management

    Keep the good work

  9. Helpful (1)

    Medicare Licensed agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Agent in Miramar, FL
    Former Employee - Licensed Agent in Miramar, FL

    I worked at Humana full-time (More than 5 years)

    Recommends
    Recommends

    Pros

    Benefits from first day
    fun working environment
    company cares about making world a better place
    Company pays for CEUs, tuition reimbursement

    Cons

    high call volume
    difficulty to deal with senior population everyday
    Its sales, sales =stress

  10. its a great company to work for...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OUTSIDE SALES in Orlando, FL
    Current Employee - OUTSIDE SALES in Orlando, FL

    I have been working at Humana full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I'm in sales,& with regard to PTO owes is based on a low basic salary... I would prefer it was based on the last 4 months earnings thus also providing an extra incentive to sell more ins!

    Cons

    the health ins choices are NOT very good...

    Advice to Management

    none

  11. Love my job, but NSO is broken due to ineptitude within upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ISE in Middleton, WI
    Current Employee - ISE in Middleton, WI

    I have been working at Humana full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great co-workers, great overall company vision, decent pay when it's correct as we have to babysit our commission statement every month, great teammates, decent benefits except for medical benefits which are substandard to offer employees who are selling and promoting better plans to our clients.

    Cons

    Out of touch upper management in the NSO who have no clue on what an ISE or RE position really encompases in 2015 as they never come out of their offices, never work 40 hours a week, are more concerned with their T-time, are part of the "good old boys" network, are micromanaging in order to make it look like their positions are needed when in reality their positions are not needed and those salaries could be used to bring the NSO into a better and more powerful sales machine for our national commercial sales division. Unfortunately they are only concerned with getting a specific outbound call volume and not concerned with our actual sales/membership volumes for which our livelihood depends on. Newsflash...it's not 1980... electronic communication (email) is the way agents work now as they are mobile and want things in writing. The phone is not the only way we communicate and definately shouldn't be the focus of upper management for a sales organization. We work on relationships and agents get upset when we call them too much about the same things. Overall, Humana is still struggling with silos and poor communication between divisions- it's being worked on but still needs work.

    Advice to Management

    Wake up! Your unwillingness listen to you mid-management and your staff as well as not seeing the big picture (Human's vision for the future) is ruining the NSO! Anyone who knows the way our jobs REALLY work could do a better job.

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