Humana Reviews

Current Employee – been working at Humana full-time for more than 8 years

Pros – Innovative, disrupters, move very fast, capable.

Cons – high pressure, don't promote from within, set ridiculous delivery dates then play corporate "chicken", lot of turf games resulting in expensive workarounds.

Advice to Senior Management – IT is bound up on red tape. Too many redundant systems.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Humana full-time for more than a year

Pros – Great opportunity in the health care industry.

Cons – Although the opportunities can be great they are limited.

Former Employee – worked at Humana full-time for less than a year

Pros – The work culture was always full of positive energy, focused on innovative thinking behind product marketing and branding.

Cons – In 2009, changes in the national administration, and government healthcare policies forced abrupt and systemic layoffs.

Advice to Senior Management – Provide better and more comprehensive on-boarding processes.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Humana full-time

Pros – good pay, and talented workforce

Cons – lame healthcare,and parking sucks downtown

Advice to Senior Management – more technical training

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Humana full-time for more than a year

Pros – Great leadership, vision. All work closely as team

Cons – Perhaps few too many weekly meetings which were beneficial but also out you behind on other job responsibilities.

Advice to Senior Management – Keep up good job!

Yes, I would recommend this company to a friend

Current Employee – been working at Humana full-time

Pros – Independent decision making processes encouraged

Cons – Ridiculous expectations by Management. Heavy case loads with strict deadlines. No limit to number of cases each professional can manage. Rarely work less than 50 hours weekly. Commonly work 60+ hours typlical.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Humana full-time for more than 3 years

Pros – Decent pay,, other areas may be better like Florida and Louisville so I do know satisfaction better in other regions, nice corporate communications. Humana vitality nice

Cons – Terrible insurance, revolving door, poor managers, don't care about workers, actually lie and bully, worst people performance get promoted. If you want to have an ulcer and be thrown under bus then this is your place!!

Advice to Senior Management – Look at this place especially areas with high turnover. Corporate needs to come and talk to worker bees

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Humana full-time for more than a year

Pros – For the most part - you'll work with a lot of great people with good work ethics. Onboard training above average compared to other companies.Generally speaking the associates want to take care of the members to the best of their ability.

Cons – Long work hours; Broken promises; No appreciation for employees who work hard; Unreasonable work loads; Redundancy is the norm - not the exception; Lack of qualified - caring - knowledgeable middle management (managers/directors).

Medical benefits for employees are below average in compensation and out-of-pocket cost a fortune compared to that of our competitors.

PTO time has to be earned before getting to use it (IE. Do not get your 2 weeks up front to use how you like through out the year) and you don't earn a full 8 hours each time but they take a full 8 hours away and you can't just take increments of PTO (IE. 2, 3, 4 hours / half day - gone for a 3 hour appt. - must take full day PTO)

Advice to Senior Management – Communicate............before implementing new processes by ask the "worker bees" how the jobe is done or should be done; Appreciate the talent you have working under you - they actual will drive and determine how successful Humana is or will be!

Yes, I would recommend this company to a friend

Former Employee – worked at Humana full-time for more than 7 years

Pros – The pros of working at Humana is the pay. I was a Telesales agent for insurance such as Medicare, individual dental/vision. If the people in management like you you'll have more opportunity to make money but if they don't you could get lousy assignments like Outbound calling.

Cons – You don't always get the commission you earned. Money gets lost and you have to request an audit of your sales. And even then no one gets back to you. You get ignored and you know you were underpaid. The management is secretive and dishonest about commissions and how money gets lost. Upper management knows more than they'll reveal..They are loyal to one another & $$$.

Advice to Senior Management – My advice to mgmnt is to be honest and people should get pd what the earned without hassle. The management should rotate assignments more so the everyone gets access to the money making calls cause some commission trickles down. And to humble yourselves, too much arrogant pride.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Humana full-time for less than a year

Pros – people are really nice, willing to help.
once you know few people in town, you know everyone

Cons – takes forever to learn who does what
organization chart is hard to come by

Advice to Senior Management – treat your talent well. Not every managers are automatic leaders.

Yes, I would recommend this company to a friend