Humana

www.humana.com
Employer Engaged

Humana Reviews

Updated February 27, 2015
Updated February 27, 2015
877 Reviews
3.3
877 Reviews
Rating Trends

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Humana President and CEO Bruce D. Broussard
Bruce D. Broussard
277 Ratings

Review Highlights

Pros
  • work from home opportunities and can grow from within when others leave (in 52 reviews)

  • many fantastic internal opportunities for current employees; enjoy the work-life balance (in 41 reviews)


Cons
  • The work/life balance could be difficult at times, especially in the department I worked in (in 21 reviews)

  • Health insurance benefits offered to its own employees could be definitely better (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Impressive Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Specialist in Louisville, KY
    Current Employee - Customer Care Specialist in Louisville, KY

    I have been working at Humana full-time (more than a year)

    Pros

    Organized
    Great HR
    High tech
    Working at home
    Easy to move around or upward
    Emphasis on healthy living
    Nice buildings/atmosphere

    Cons

    Lots of OT required at times
    1 year minimum before moving to another position
    High deductible insurance plans
    Lots of changes in processes

    Advice to ManagementAdvice

    Perfect processes to make associates job easier and more efficient.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    My Coworkers were fantastic, and Humana shows great concern for their employees during times of crisis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Nurse Care Manager in Saint Petersburg, FL
    Former Employee - Nurse Care Manager in Saint Petersburg, FL

    I worked at Humana full-time (less than a year)

    Pros

    Work from Home, a great program for getting in shape or maintaining your health (Vitality), pays up to 6.5% above what the employee contributes to their 401K

    Cons

    Senior Leadership is only focused on quantity not quality although they claim quality is of utmost importance. They also pride themselves on being military friendly but do not make allowances for military related disabilities. (and yes, I know a couple of former employees who have filed ethics complaints)

    Advice to ManagementAdvice

    work more closely with HR and the disabled vet to try to find a way to accomodate their disability so they can retain otherwise hard working, dependable and ethical

    Recommends
    Approves of CEO
  3.  

    Very flexible and manageable with school, but not challenging enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Intern - Hourly in Louisville, KY
    Current Intern - Intern - Hourly in Louisville, KY

    I have been working at Humana as an intern (more than a year)

    Pros

    flexible hours, great pay, friendly environment

    Cons

    not challenging, felt like more IT work than finance

    Advice to ManagementAdvice

    Have the interns get more involved with the rest of the team, rather than giving them side-work.

    Recommends
    Positive Outlook
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  5.  

    Great opportunity for a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana

    Pros

    Humana is a very large company that can either be a career or great to build your resume'. The opportunity to advance in the company is always there. The work environment is nice and most facilities have a workout area. The salary is decent and can give bonuses in most departments based on performance. Benefits are OK but Humana pushes for a healthy lifestyle and promotes it well. Management pushes for success and are always willing to help. Working from home is encouraged after 6 months.

    Cons

    The specialist jobs can be very difficult, not the actual work, but the how much production you must work with in a day. Some of the departments have a high turnover rates due to that situation. Working Saturday's is very common along with holidays. Raises can be difficult to get unless you get promoted.

    Advice to ManagementAdvice

    Stay non-bias and positive.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Fantastic place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Louisville, KY
    Current Employee - Project Manager in Louisville, KY

    I have been working at Humana full-time (more than a year)

    Pros

    Incredible flexibility regarding work from home and PTO. Benefits are outstanding. Management 110% believes in their mission statement, and employees follow suit. Never been involved in an organization with as much "all in" spirit as Huama. Involved in endless community and healthy living activities. Other companies talk about their commitment to their mission, Humana really lives it.

    Cons

    BIG BIG BIG. HUGE Company, nearly impossible to know every facet of the business. (Although creates a lot of opportunities to move around). Health insurance isn't the most exciting field in the world to be in compared to other industries.

    Advice to ManagementAdvice

    Appreciate the employee flexibility, and the commitment to lifelong health.

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    Expanding and Transforming Company with Solid Executive Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Louisville, KY
    Current Employee - Program Manager in Louisville, KY

    I have been working at Humana full-time (more than 5 years)

    Pros

    - Opportunity to work in an environment that is transforming
    - 'Noble' work to support our members
    - Investment in Associates and their development
    - CEO and Management Team have developed a compelling Vision and the workplace is more open to 'bringing your entire self' to work through the Network Resource Groups and policies that support Associates
    - You will NEVER be bored if you choose to be responsible for your career, many opportunities

    Cons

    - Overwhelming amount of work and resources need to be balanced
    - Some leadership is a decade behind in their approach to leading and working (they haven't caught up with the Senior Executives)
    - Pay is stagnant; however, it is also at the high-end in the region, and bonuses can make up for that based on role
    - Highly regulated environment so be prepared to have the mindset to work through those challenges

    Advice to ManagementAdvice

    - Continue to live and expand on the importance of the Values
    - Continue to focus on the member - we have made great progress, but can't lose sight of those whom we serve
    - Set higher expectations for leaders to lead and not be promoted because they know the job inside and out
    - Look at flight risks - the war for talent is gearing up and you could lose tremendous talent over time

    Recommends
    Positive Outlook
  8.  

    Good pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Project Manager in Louisville, KY
    Current Employee - IT Project Manager in Louisville, KY

    I have been working at Humana

    Pros

    There benefits and pay are good. They are flexible of dr appointments and working from home.

    Cons

    Long hours and weekends are expected and are not compensated back. Pay increases are not guaranteed.

    Advice to ManagementAdvice

    Set realistic goals for projects on the IT side to avoid burnout of your people.

    Recommends
    Positive Outlook
  9.  

    Professional and respectful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana

    Pros

    Very well managed company with good compensation.

    Cons

    It is headquartered in Kentucky.

    Recommends
    Positive Outlook
  10.  

    Great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana

    Pros

    Unlimited opportunities in technology and career growth.

    Cons

    Lots of overtime in implementing healthcare reform.

  11.  

    Lots of benefits, good family-like environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at Humana as an intern (more than a year)

    Pros

    paid hoildays, work from home encouraged, 401k assistance, Humana Vitality wellness programs, incentives, team atmosphere

    Cons

    Large, easy to feel small, lots of administrative work

    Advice to ManagementAdvice

    cut down on GA expenses

    Recommends
    Positive Outlook
    Approves of CEO

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