Humana Reviews

Updated September 26, 2014
Updated September 26, 2014
717 Reviews
3.2
717 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Humana President and CEO Bruce D. Broussard
Bruce D. Broussard
200 Ratings

Review Highlights

Pros
  • work from home opportunities and can grow from within when others leave (in 46 reviews)

  • many fantastic internal opportunities for current employees; enjoy the work-life balance (in 37 reviews)


Cons
  • Work/life balance can be a little hard to maintain (in 21 reviews)

  • Health insurance benefits offered to its own employees could be definitely better (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    worst experience of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician  in  Glendale, AZ
    Current Employee - Pharmacy Technician in Glendale, AZ

    I have been working at Humana full-time for more than 5 years

    Pros

    i work at home @

    Cons

    no bonuses , no raises, unorganized, bad system, can go on forever,,

    Advice to ManagementAdvice

    sell the company

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Great Company, A lot of Career Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana

    Pros

    Humana is a great company. The opportunities are endless and not to mention the salary is AMAZING! Humana allows you to shadow whatever position you're interested in and pays you to do so.

    Cons

    I kind of feel that it's sort of who you know and how close you are. I feel you have to be apart of "the in crowd" to get the position you really want.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Consultant  in  Louisville, KY
    Current Employee - Process Consultant in Louisville, KY

    I have been working at Humana full-time for more than 5 years

    Pros

    23 paid days off per year starting is very attractive. Great potential for upward growth and career development.

    Cons

    Benefits package is not as attractive as it could be for a health and wellbeing company. Company dominates local market and therefore sets market salary, which is lower than it should be.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Louisville, KY
    Current Employee - Analyst in Louisville, KY

    I have been working at Humana full-time for more than 3 years

    Pros

    Good pay for those without a degree
    Depending on your department, you have a great chance of growth
    Really good work balance life after you move beyond a specialist role

    Cons

    There are always a few "bad apples" in management
    Humana pays higher salaries to external hires compared to internal promotions

    Advice to ManagementAdvice

    Hold your management accountable.
    Other then that though, I love working for Humana. More money is the only reason I would leave.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Case Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager (RN)
    Current Employee - Case Manager (RN)

    I have been working at Humana full-time for less than a year

    Pros

    Awesome organization with unlimited growth potential. Very active within the community, always working to impact their members in a positive way.

    Cons

    Change is constant. While it is known and advised prior to beginning work there the amount of change is more than anticipated.

    Advice to ManagementAdvice

    Continue to listen to what employees have to say and the company will continue to grow.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Production environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Failed Claims  in  Glendale, AZ
    Current Employee - Failed Claims in Glendale, AZ

    I have been working at Humana full-time for more than 3 years

    Pros

    Work-life balance, Benefits, what quality?

    Cons

    limited advancement opportunities, no performance pay

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Louisville, KY
    Former Employee - Customer Service Representative in Louisville, KY

    I worked at Humana full-time for more than a year

    Pros

    Great co workers. The pay was ok, but could have been better.

    Cons

    Unfriendly managers with bad attitudes. Training is very long and not very effective. My manager was never available. Micro management very annoying.

    Advice to ManagementAdvice

    Be more approachable.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Inspire yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Line Leader  in  Green Bay, WI
    Current Employee - Front Line Leader in Green Bay, WI

    I have been working at Humana full-time for more than 5 years

    Pros

    Benefit packages, salary, values & what the company stands for.

    Cons

    Upper management is not supportive, decisions are made with no regards to the associates, zero recognition.

    Advice to ManagementAdvice

    Recognize your leadership team and associates not just yourself.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Okay if you like working long hours

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Service Coordinator  in  Louisville, KY
    Current Employee - Administrative Service Coordinator in Louisville, KY

    I have been working at Humana full-time for more than 5 years

    Pros

    They pay well and provide many work from home opportunities.

    Cons

    They like to say that they promote healthy work-life balance, however my department has been under mandatory overtime for more than 4 years.

    Advice to ManagementAdvice

    Think of associates as people and not resources.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    I would not wish this upon my worst enemy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Technician  in  Phoenix, AZ
    Former Employee - Pharmacy Technician in Phoenix, AZ

    I worked at Humana full-time for more than 3 years

    Pros

    Pharmacy technicians, in general, are willing to work together for a common goal. There are some supervisors that genuinely care about their employees and their growth. Good 401K match and HSA match.

    Cons

    There is high turnover here. I had three different bosses in three months at one point. They do not understand if you have a scheduling issue ever.

    They claim to have work/life balance--they do not. Be prepared to spend all of your time at work come "busy season." They will give you no notice, and tell you that you have to come in 2 hours early the next day or work 2 hours late.

    Miss work 3 times in 90 days, you will be fired.

    Many of the upper management do not listen to a word you say, and the few that do often steal your ideas for improving efficiency and use them as their own.

    HR is a joke. I once told a manager that I was considering going to HR about an issue, and they told me, "Go ahead and talk to HR. They say something different every time."

    For a benefits company, they have terrible insurance benefits. It will cost you 1/3 of your pay (if you have a family) for a plan with a $2,400 deductible and after that you will still have to pay 10% of all costs until you reach $6,400.

    Advice to ManagementAdvice

    Appreciate your employees. They're the ones who have to work efficiently, after all, to keep up your profit margins.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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