Humana

  www.humana.com
  www.humana.com

Humana Reviews

Updated November 26, 2014
Updated November 26, 2014
779 Reviews
3.2
779 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Humana President and CEO Bruce D. Broussard
Bruce D. Broussard
231 Ratings

Review Highlights

Pros
  • work from home opportunities and can grow from within when others leave (in 52 reviews)

  • many fantastic internal opportunities for current employees; enjoy the work-life balance (in 41 reviews)


Cons
  • The work/life balance could be difficult at times, especially in the department I worked in (in 21 reviews)

  • Health insurance benefits offered to its own employees could be definitely better (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Try to keep you happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Glendale, AZ
    Current Employee - Manager in Glendale, AZ

    I have been working at Humana full-time (more than 3 years)

    Pros

    They care about the associates being involved and engaged. Nice 401K match

    Cons

    Could do more to develop their leaders

    Advice to ManagementAdvice

    Don't decide who is getting the job before you post the job

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Green Bay, WI
    Current Employee - Manager in Green Bay, WI

    I have been working at Humana full-time (more than 8 years)

    Pros

    Leadership, compensation are top notch

    Cons

    working with Offshore contractors, stress

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Nice company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medicare Customer Service in Tampa, FL
    Former Employee - Medicare Customer Service in Tampa, FL

    I worked at Humana full-time (more than 5 years)

    Pros

    Great training program. Starting salary was great at the time I started my position in the company. More of a family atmosphere in the company. Managers and Supervisors and other higher ups were very accessible. Taking calls for the Medicare side,

    Cons

    I wasn't a fan of the time off policies, where all vacation and sick time is rolled into one. Part of the reason I left was due to the fact that I felt I could not advance. There is room for advancement within the company, don't get me wrong, but certain departments would not even grant me an interview, even though I received good reviews for my work in my primary department, and other projects I were assigned to. It felt like to advance, you had to be chummy with certain people higher up. When I did advance, the position was phased out months later.

    The health insurance benefits were ok at best overall. High deductible health plan. Paying out of pocket for prescriptions.

    There were times where Customer Service Reps received additional duties without any additional compensation for their work.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Louisville, KY
    Current Employee - Project Manager in Louisville, KY

    I have been working at Humana full-time (more than 8 years)

    Pros

    Big company with a small company feel. Great people that seem like family.

    Cons

    Hard to get upward movement/promotion past the consultant role. Easy to move around the company laterally.

    Advice to ManagementAdvice

    Focus on the quality within the company.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Large company with great pay and decent benefits.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana

    Pros

    There is much room for lateral, promotional, and career-changing moves within the company, making it a good place for a career.

    Cons

    Silos in certain areas and departments can cause serious delays in getting things done in a timely manner, especially in tech.

    Advice to ManagementAdvice

    HR is heavily contracted out for job process, generally inefficient. Move this in house ASAP.

  7. 1 person found this helpful  

    Depends on the department you work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana full-time (more than 5 years)

    Pros

    Great place to work and great people

    Cons

    Horrible medical insurance for their employees

    Recommends
  8. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Louisville, KY
    Current Employee - Program Manager in Louisville, KY

    I have been working at Humana as a contractor (more than an year)

    Pros

    Get to work as per interest

    Cons

    too many meetings sometimes which is annoying

    Recommends
    Positive Outlook
  9.  

    Not for Everybody

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Specialist in Metairie, LA
    Former Employee - Clinical Specialist in Metairie, LA

    I worked at Humana full-time (more than an year)

    Pros

    The Salary was decent to start.

    Cons

    The front line leaders are not management material. No leadership, unorganized departments.

    Advice to ManagementAdvice

    Review the overall work experience of the people you select to become a front line leader. They have friends interviewing each other, and are gaining promotions. The front line leaders have no leadership skills to guide employees. They are children attempting to oversee a department. Management is non existent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Humana Cares Manager

    • Career Opportunities
    Current Employee - Never Hired After 9 Applications
    Current Employee - Never Hired After 9 Applications

    I have been working at Humana

    Pros

    able to work at home

    Cons

    I have applied 9 times and only interviewed one time. 2 other nurses who live within 15 miles were hired with the same exact clinical background and nursing degree. There is no one available to give any kind of interview feed back and the rejection process takes longer than 1 month!

    Advice to ManagementAdvice

    you need to change interview format. I will not apply again. Moving on to better companies such as Healthsprings, Blue cross Blue Shield, and Cigna

    Doesn't Recommend
  11.  

    corporate bullies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RN Quality in Louisville, KY
    Former Employee - RN Quality in Louisville, KY

    I worked at Humana full-time (more than 3 years)

    Pros

    a paycheck deposited every 14 days; however there is not enough money in the world to justify how they treat their associates .

    Cons

    horrible front line management who doesn't anticipate consequences of their actions and then expect their staff to clean up their mess. Disappointment and loss of faith in management of my division caused me to choose to leave the company after four years. I'm embarrassed to say I worked for this organization .

    Advice to ManagementAdvice

    Don't promote people due to longevity. Choose the best person for a job. There is so much potential to do good but it's overshadowed by petty, insecure management who hire fantastic, talented persons and then micromanages to the point of smothering. Make sure your managers live the corporate cultures and values.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Humana? Share Your Experiences

Humana

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.