Hyatt Reviews

Updated March 9, 2015
48 reviews filtered by
  • Chicago, IL
  • Any Job Title

48 Employee Reviews

Sort: Popular Rating Date
  1. Awful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gallery Host in Chicago, IL
    Former Employee - Gallery Host in Chicago, IL

    I worked at Hyatt full-time

    Pros

    Nothing positive to say about this place.

    Cons

    Worst management ever. I had nightmares about this place.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. Always something different happening!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Travel Sales Manager in Chicago, IL
    Former Employee - Business Travel Sales Manager in Chicago, IL

    I worked at Hyatt full-time (more than 3 years)

    Pros

    Great company culture! Co-workers were great to work with, and always took the time to go that extra step to help out. Working in the sales department, I was able to travel and experience other Hyatt locations.

    Cons

    Hotel was going through a renovation which made it difficult to bring in new business. This happened to be a franchised property, so I didn't feel that management took the time to sit down and really discuss the needs of their associates or the challenges the property was facing.

    Advice to ManagementAdvice

    Hyatt Corporate really needs to review who buys their properties. They have a great work ethic, while some of these franchised management properties do not.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Love it here

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Server in Chicago, IL
    Current Employee - Restaurant Server in Chicago, IL

    I have been working at Hyatt full-time (more than 3 years)

    Pros

    Union!! Great pay, nice people to work with, renovated restaurant makes lots of money! Gym reimbursement, free dry cleaning, free lunch, employee appreciation dinners and luncheons. Workers and management are fun

    Cons

    Very physically demanding, parking expensive, and employee locker rooms are outdated. Guests can be overwhelming

    Recommends
    Positive Outlook
    Approves of CEO

    Hyatt Response

    May 27, 2014Director of Recruiting

    So glad to hear that you love it! We do have some nice benefits when you think about it. I agree that the work is not for everyone, but those that love it seem to really enjoy creating an ... More

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful

    good to be guest but not employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Events in Chicago, IL
    Former Employee - Events in Chicago, IL

    I worked at Hyatt full-time (less than a year)

    Pros

    large company, professional colleagues, a wide range of guests

    Cons

    very long hours, politics, bureaucracy

    Advice to ManagementAdvice

    culture should not measure productivity and efficiency of staff by how many hours they have worked

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Hyatt Response

    May 30, 2014VP Talent Management

    We are sorry you did not have a good experience with us. It is our associates that ultimately take care of our guests and differentiate us from our competitors. Our goal is to provide an employee ... More

  6. Great company to broaden your career knowledge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant in Chicago, IL
    Current Employee - Executive Assistant in Chicago, IL

    I have been working at Hyatt full-time (more than 8 years)

    Pros

    Large company with many departments to explore or cross train if desired

    Cons

    Senior level advancement is a very, very long process.

    Recommends
    Approves of CEO
  7. Great place to work

    Former Employee - Concierge in Chicago, IL
    Former Employee - Concierge in Chicago, IL

    I worked at Hyatt full-time (less than a year)

    Pros

    I absolutely loved my time here. The environment is professional and fun. They really try to make your time there a good time.

    Cons

    Managers are young and fresh out of college. Run the show a little too much from what they learned in Hospitality School. Also working holidays is a give in, which is kind of a bummer.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful

    good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Middle Management in Chicago, IL
    Former Employee - Middle Management in Chicago, IL

    I worked at Hyatt full-time (more than 5 years)

    Pros

    good benefits, great knowledgeable colleagues

    Cons

    very political environment, decision making at the very top

    Advice to ManagementAdvice

    involve employees in decision making more

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful

    A loving company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Chicago, IL
    Former Employee - Intern in Chicago, IL

    I worked at Hyatt full-time (less than a year)

    Pros

    It is an incredible work experience. Everyone is truly caring and very nice. The company is also, for the most part, genuinely interested in making their employees happy. That's why we have all the room comps and happy hours!!

    Cons

    Pay isn't the best and for some, the work environment may be too relaxed. There is no sense of urgency.

    Advice to ManagementAdvice

    Stay the course

    Recommends
    Neutral Outlook
    Approves of CEO
  10. Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology in Chicago, IL
    Former Employee - Information Technology in Chicago, IL

    I worked at Hyatt full-time (more than a year)

    Pros

    Great benefits, fantastic coworkers, great company

    Cons

    Hospitality pays a bit less than "market". Comes with the territory though.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful

    It was a great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Corporate Intern in Chicago, IL
    Current Intern - Corporate Intern in Chicago, IL

    I have been working at Hyatt as an intern (less than a year)

    Pros

    Great pay, great culture and structure.

    Cons

    The corporate layout makes the experience less collaborative and very quiet atmosphere.

    Advice to ManagementAdvice

    Get in touch with the hotels themselves more to really get to know the customers and see how management is doing within the hotels. Recruit better for management in hotels.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Hyatt? Share Your Experiences

Hyatt

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.