Hyatt Reviews

Pros

I like working at hyatt because there is alot of room to grow, and if need to relocated it is position, also the benefit are great.

Cons

It is a corporate hotel so there is very little room for error, also the pay increase take to much time.

Advice to Senior Management

management is very good, very effective at there work, try to accomdate you best as possible. I like there managment

Pros

Very friendly environment, Great on employee moral, Recognition of services, Career Development, 12 free hotel room nights a year, Superiors care about your growth, Great Summer hours, Paternal and maternal paid leave

Cons

Sometimes long hours a lot of brown-nosing

Advice to Senior Management

Great leadership, but sometimes need more feedback

Pros

Hyatt has a great benefit program. From what I have learned it is not leading in the salary race in the beggining years but makes up for it in the end.

Cons

The Hyatt's pay scale is lower than most other like hotels but becomes more competitive in later years with the company.

Advice to Senior Management

If you do not mind long hours and getting involved in unsavory situations you will be fine. Make sure you love customer service then it will suit you just fine.

Pros

Hyatt's brand stands for something and in today's world, if you don't stand for something, you will fall for anything. Hyatt's global mission statement references providing authentic hospitality and becoming the preferred brand of hotels world wide. Knowing that to be the best, you must employee the best, so Hyatt challenges you to strive for excellence and leave every guest and employee extremely satisfied with their experience.

Cons

Hyatt provides its employees with so much at the property level, you can struggle with their life fitness program, which allows for every employee to take their well-deserved time off, AWAY from the hotel itself.

Advice to Senior Management

Never lose the culture that Hyatt was built upon, which includes its love, care and appreciation for its greatest asset: their employees. A large company with a small, family company feel.

Pros

Many opportunities with careers and places to work.

Cons

The compensation in salary could be better.

Pros

Free Rooms, Great Facilities(beauty all around you), the guests (how you can really make their day when management allows) room to grow (if management sees potential)

Cons

not allowed to really assist the guest the way we like to. manager turnover too much. not enough communication with employees. putting off blame on employees by management. good performance gets overlooked way too much. distracted management(seem to be too occupied with cutting costs and meeting other standards instead of building their teams for better performance) not training the new employees or re-establishing old employees on hyatt standards

Advice to Senior Management

get solid management that knows the Hyatt way, get employees that are enthusiastic about helping people make good memories, better the compensation and work-life balance. lift crazy pressure off operational managers so they can lead their staff better. train staff better big time

Pros

Friendly employees through out the hotel

Cons

Weekend shifts and night shifts

Advice to Senior Management

Continue the good work.

Pros

discounts on rooms in other places

Cons

not alot of support from upper mgmnt.

Advice to Senior Management

you really need to stop thinking the "hired help" is there just for your needs.

Pros

the work environment is good, I made many great friends there. The perks are fantastic if you love to travel-- and you will if you work for Hyatt. You get 12 complimentary rooms nights throughout the year, so if you plan ahead you get to stay for free at some really cool hotels!

Cons

The incentive plan is weak, you need to have many things somehow align and happen or you see very little in return-- which is likely. The incentive is not really for your individual performance, although that better be good or you will spend a lot of time talking with your boss and making an action plan to fix it.
And 2 weeks of vacation until you are there for 5 years (and then its 3)....not really a large incentive to have a work-family balance.

Advice to Senior Management

Sales people do not get motivated when even if they booked hundreds of thousands of dollars they may end up with $500 as your "incentive". it's actually an insult. And it can happen--often-- when all the different "parts" of your incentive program don't go perfectly well, even though an individual may have worked very hard and made their own quotas. that makes good sales people go work elsewhere.

Pros

- Plenty of room to grow
- Great people to work with
- Knowledgeable people
- People always willing to help

Cons

- As an intern, the hours were inconsistent.
- Mostly did all the labor-intensive work.
- Worked in the division where it was understaffed (Housekeeping, Front Office)

Advice to Senior Management

For future interns, there should be more emphasis on the program itself to learn each division in the hotel instead of putting the interns in the department where it needs more workers.