Hyatt
3.8 of 5 302 reviews
www.hyatt.com Chicago, IL 5000+ Employees

Hyatt Reviews

Updated Apr 14, 2014
All Employees Current Employees Only

3.8 302 reviews

                             

90% Approve of the CEO

Hyatt President and CEO Mark S. Hoplamazian

Mark S. Hoplamazian

(143 ratings)

75% of employees recommend this company to a friend
302 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Great benefits, fantastic coworkers, great company"
    in 18 reviews
  • "Career Growth, great people, ability to move around the country"
    in 13 reviews
Cons:
  • "Managers work long hours for little compensation"
    in 24 reviews
  • "Little to no work life balance, and pay is generally low, depending on the property you are at"
    in 9 reviews
  • Show more review highlights

Reviews

 

Sales administrator

Anonymous Employee (Former Employee)

I worked at Hyatt

ProsStable job with good hours. Management had a great open door policy.

ConsToo hung up sometimes on "standards", had to take each guest on a tour of the hotel or risk an audit error.

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If you love what you do, Hyatt offers a lot.

Catering Manager (Former Employee)

I worked at Hyatt full-time for more than 3 years

Pros- Opportunities for Growth
- Good Training
- Positive work environment
- Regular recognition for employees

Cons- Demanding
- Upper management can be hard to reach
- Strict rules regarding applying for transfers/promotions

Advice to Senior ManagementReach out to front line employees and managers. They are the ones interacting daily with clients and have the best ideas.

Yes, I would recommend this company to a friend

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Great place to work!

Information Technology (Former Employee)
Chicago, IL

I worked at Hyatt full-time for more than a year

ProsGreat benefits, fantastic coworkers, great company

ConsHospitality pays a bit less than "market". Comes with the territory though.

Advice to Senior ManagementNone

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Great with Hyatt

Executive Steward (Current Employee)
Dallas, TX

I have been working at Hyatt full-time for more than 10 years

ProsGreat company to work for

ConsI cannot think of any

Advice to Senior ManagementJust be patient, fair, respectful and have integrity

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Informative yet long demanding hours

Assistant Front Office Manager (Current Employee)
San Diego, CA

I have been working at Hyatt full-time for more than 3 years

ProsBenefits and Training are top notch

ConsPay can be a bit low, Hours are far too long

Advice to Senior ManagementHave a better plan to move entry level managers around

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

I really enjoyed working with a fantastic and motivated team of people.

Anonymous Employee (Current Employee)
San Antonio, TX

I have been working at Hyatt full-time

ProsThe staff are fantastic and the properties are beautiful. It's definitely a pleasure to come into work everyday.

ConsNot all properties are consistent. Some properties maintain a high quality of service while others don't fit in with the rest of the brand portfolio. This is an issue for employees but also the guests.

Yes, I would recommend this company to a friend

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They dont care about their hourly associates.

Front Desk Agent (Current Employee)
Carmel, CA

I have been working at Hyatt full-time

ProsThe benifits are great, Thats all...

ConsToo many to list unfortunately

Advice to Senior ManagementGet new management!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Sales Manager

Sales Manager (Current Employee)
San Diego, CA

I have been working at Hyatt full-time for more than 3 years

ProsFree hotel nights (12 per year) and employee rates (unlimited)

ConsManagement turnover, attention to detail in sales process

Advice to Senior ManagementN/A

Yes, I would recommend this company to a friend

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1 person found this helpful  

A company to grow with- if you know the right people and don't want to have work life balance.

Sales Manager (Current Employee)
San Antonio, TX

I have been working at Hyatt full-time for more than 5 years

ProsLots of training and opportunity to grow, if you are willing to move or know the right people. Good medical and hyatt rewards- free night stays at other properties.

ConsLittle to no work life balance, and pay is generally low, depending on the property you are at.

No, I would not recommend this company to a friend

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Great Workplace Environment

Anonymous Employee (Current Employee)

I have been working at Hyatt

ProsFellow co workers are amazing

ConsWork/Life balance isn't the best

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Hyatt – Why Work for Us?

We are a global hospitality company with widely recognized, industry leading brands and a tradition of innovation developed over our more than fifty-year history. Our mission is to provide authentic hospitality by… Full Overview

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Glassdoor is your free inside look at Hyatt reviews and ratings — including employee satisfaction and approval rating for Hyatt CEO Mark S. Hoplamazian. All 302 reviews posted anonymously by Hyatt employees.