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Hyatt Regency
3.5 of 5 94 reviews
www.hyatt.com Chicago, IL 5000+ Employees

Hyatt Regency Reviews

Updated Jun 11, 2013
Hyatt Regency – US – “Amenity”

All Employees Current Employees Only

3.5 94 reviews

                             

88% Approve of the CEO

Hyatt Regency CEO Mark S. Hoplamazian

Mark S. Hoplamazian

(33 ratings)

72% of employees recommend this company to a friend
94 Employee Reviews
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This hotel is more close knit than others, very supportive staff.

Meeting Connections Sales Manager (Current Employee)
San Diego, CA

I have been working at Hyatt Regency full-time for more than a year

ProsGreat upward mobility, tons of locations to work at, and comfortable work environment. The company takes time to invest in you and make you a better Sales Manager.

ConsHorrible bonus structure, some hotels are more fun to work at than others. Most departments at the Hyatt Regency La Jolla are very fun, while the Sales department is selfish, anti-social, and there is no chemistry amongst the reps.

Advice to Senior ManagementFix your bonus structure, it should be plain and simple and not tied to salary, rather, tie it to production.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Ok

Maintenavce (Current Employee)
Orlando, FL

I have been working at Hyatt Regency

ProsBenefits,money, not so much

ConsHard work dosent payed off.

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Limited to where you want to go

Banquet Server (Former Employee)
Indianapolis, IN

I worked at Hyatt Regency

ProsComplimentary lunch and discount rooms.

ConsRequested days off not granted because of co-worker seniority.

Advice to Senior ManagementGood if you can get started in a management training program.

Yes, I would recommend this company to a friend

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Wonderful company for young managers with no families

Anonymous Employee (Former Employee)
Saint Louis, MO

I worked at Hyatt Regency

ProsAmazing communication within hotel, tons of training for new and current employees/managers, plenty of opportunities for advancement, true concern for the customer, great Hyatt discounts and complementary rooms all over the World, reasonable insurance and 401K, free lunch/dinner and parking discounts at Mansion House garage.

ConsAll Hyatt jobs are globalized (meaning they are the same at all the hotels across the Globe) therefore, they let management know that they are easily dispensable, even though managers can advance fairly quickly - low employee morale is caused by the fact that managers are constantly being moved from department to department within the hotel and across the country - it's not likely for a manager to stay in one spot/department for more than 1 year (I was moved to 3 different departments in 2 years as manager/asst manager so new managers could be moved in - I never requested the moves & never wanted them), inside joke - HYATT stands for "Have Your A$$ There Tomorrow because they move managers out to other hotels so often, also ... management hours are grueling at well over 70hrs a week, employee down-sizing meant too many were given an unfair amount of daily tasks, a certain Executive Hotel Manager would scream and curse at his Hotel Managers (FD, HSK, Valet, Guest Svs, etc) daily **Overall, the Hyatt Company is great for single, young managers who WANT TO advance through the departments for training and eventually become higher level managers. Hyatt is NOT for individuals with families who enjoy working in only one aspect of the hotel industry.

Yes, I would recommend this company to a friend

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2 people found this helpful  

Hated this job from day 1

Server (Former Employee)
Denver, CO

I worked at Hyatt Regency

ProsThe pay can be good. And some of the people that work there are great people whom I will miss. The diversity in backgrounds is impressive.

ConsManagement has its hands tied because upper management is all about the dollars at the end of the day. It is an environment that kills creativity, does not promote individualism even though they claim to. My department was understaffed for all of 2011, yet we were still blamed for every single little thing that could have been avoided or fixed if we had just hired a couple of more people.
  The program they have to train managers who are still young and looking for a career in the hotel business is borderline incompetent, taking young people with no experience and putting them in a frantic high paced work environment. They have to manage people that have much more experience. The problem with this is that most of these fake managers don't have a clue as to what to do, or how to be efficient, so they just get frustrated and start barking orders.
  I regret ever working here. Not worth it. Don't bother.

Advice to Senior ManagementGet with the times. I have never seen a place that despises its management so much. If you stop caring about the people who get up at 4 am to work for you eventually they will stop caring about the job.

No, I would not recommend this company to a friend

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friendly workers

Line Cook (Current Employee)
DFW, TX

I have been working at Hyatt Regency

Prosgood benefits, no over time.

Conslow salary, hard to get promoted in short period of time. you need to stay years to move up.

Advice to Senior Managementgive more opportunities to all of the employees

Yes, I would recommend this company to a friend

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Okay place to work

Anonymous Employee (Current Employee)
Austin, TX

I have been working at Hyatt Regency

ProsBenefits are pretty good. Lots of opps to advance if you work hard and do well. I like it enough.

ConsYou will never get a weekend off again for the rest of your life. Say goodbye to all of your friends, they will be going on their fun trips without you because you have to work for peanuts on every holiday.

Advice to Senior ManagementSomehow...allow some holidays and weekends off.

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One of the best lodging companies to work for.

Anonymous Employee (Former Employee)
Long Beach, CA

I worked at Hyatt Regency

ProsThey give associates twelve free room nights a year. They also provide discounted room nights. Most hotels provide meals. A lot of opportunity to move into different departments

ConsPay scale is on the lower side. Need to move around a lot in order to move up within the company.

Yes, I would recommend this company to a friend

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All restaurants and bars

Assistant Food and Beverage (Current Employee)
San Diego, CA

I have been working at Hyatt Regency

ProsFun, and it is a place i can grow

ConsI get up early and stay up late Long day

Advice to Senior Managementmore money

Yes, I would recommend this company to a friend

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Great way to work my way through college

Anonymous Employee (Current Employee)
Wichita, KS

I have been working at Hyatt Regency

Pros-great people
- free hotel rooms
- 401k matching
- fun environment
- embraces diversity

Cons- pay is low, but that's just the industry
- management lacks focus on leadership development
- it takes a long time to make a decent salary

Advice to Senior ManagementFocus more on developing your leaders and succession planning

Yes, I would recommend this company to a friend

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