Hyatt Reviews
Updated Jan 30, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 107 ratings Employees say it's "OK" |
CEO Rating
Based on 49 ratings
President and CEO |
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Pros
One of best job's I've had. The pay is excellent. Great team enviroment & good opportunity to be in shape.
Cons
I couldn't do it full time, even the pay is excellent. The hours are not consistent. They come & go.
Advice to Senior Management
There should be more opportunities for part time staff.
Pros
Free room nights, good benefits package including matching 401K, meet many great people
Cons
working all weekends and holidays, dealing with extremely rude guests
Pros
salary and benefits on par with other hotel companies
Cons
demanding of time leaving no quality of home life. little communication from corporate trickling down to individual hotels. things tend to come last minute.
Advice to Senior Management
more communication and leadership
Pros
The company believes in promoting from within more often than not, and you could potentially transfer to a different city if you were interested in that. There can be many possibilities for you. Some if not all of the large hotels provide a daily meal to their employees.
Cons
The downsides include the slow season that results in cut hours, and the employee food can sometimes be questionable - it is cafeteria food after all.
Advice to Senior Management
Management should communicate better with their employees, and promote people based on their solid work history more than who's family works at the corporate office.
Pros
Great place to grow fast and great benefits given by the company
Cons
management does not recongnice the work that we do everyday
Pros
close to where i live
good chef
good coworkers
good environment
Cons
upper managment is poor in planning
not paid enough
to many cut backs
not given the materials need to perform task given
Advice to Senior Management
need to better understand need of hotel in each buisness and to have better knowledge in finacing
Pros
Pay is Good
Employee Discount at other hotels is great
Shift goes by quickly because property is always so busy.
Cons
Management is quick to write up without finding out what happened--Later acknowledges that they are wrong but will not apologize. Management hires friends. These people get the best shifts/hours and generally get treated better.
Upper managers make you feel disposable. Been threatened to be fired if you fail the secret shopper. Constantly threatened by write-ups to the point that you are afraid to make decisions.
Management thinks they are the most wonderful people in existence and have unrealistic expectations of what employees are capable of.
Advice to Senior Management
The secret shopper experience is adding so much more stress to employees than is necessary. Do not allow your lower level managers to THREATEN employees jobs if they do not do the "PERFECT" check-in.
Pros
great company to work for, amazing benefits, very good trainings and supportive management.
Cons
demanding hours in some roles and not a great pay, but that's just like every other multinational hotel company
Pros
Good training programs for sales ppl. Executive committee members are very supportive.
Cons
Low payroll. Gives high salary easily when recruiting from outside, but hard for internal promotion or payroll increase. Entry level employees are not well respected. Middle management team is useless, take no responsibilities.
Pros
So far my experience with Hyatt has been a great one. I have one of the best management teams I have ever had. Everyone is great to work with. In only three months I have learned so much about hotel operations and can see this as a great career.
Cons
Expect to work hard, especially in this position. You do it all. Shuttle driver, cook/kitchen, bartender, barista, front desk, even some maintenance.



