Hyatt Reviews

Updated April 25, 2015
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3.8
830 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
274 Ratings

Pros
  • Hyatt gives great benefits and really care about their employees (in 43 reviews)

  • The company tries hard to keep employees happy, and provides fairly good benefits (in 31 reviews)

Cons
  • Poor work life balance, it can bevery hard to make plans around your work schedule (in 30 reviews)

  • Extremely long hours hours for a handful of positions (in 51 reviews)

More Pros and Cons

Employee Reviews

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  1. Floater

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt part-time

    Recommends
    Recommends

    Pros

    Being a floater in the food and beverage department allows me to learn something new everyday. I love the Hyatt's flexibility and ability to work with my schedule.

    Cons

    Management could use a little more training, especially when it comes to assisting employees.

  2. Front Desk Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt

    Pros

    Opportunity for advancement and growth

    Cons

    Odd hours and no weekends and holidays off

  3. Event Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Sales Manager in San Diego, CA
    Current Employee - Event Sales Manager in San Diego, CA

    I have been working at Hyatt full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Small company feel for a large company.
    Easy to use event management systems.

    Cons

    Hotels never "sleep" and hold you accountable 24/7.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Genuinely real and compassionatly concerned professionals!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The opportunities are endless! Hard work with passion, aptitude and drive will take you far!

    Cons

    None that I have seen.

    Advice to Management

    Keep up the awareness of always taking the time to listen and hear peoples true thoughts and opinions.

  6. It's bittersweet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Gallery Host in Plantation, FL
    Current Employee - Gallery Host in Plantation, FL

    I have been working at Hyatt full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great place to start if you're having trouble finding a career after college. And it's pretty close to my house

    Cons

    The pay sucks and they promote from within based on the years, not based on performance or qualifications. Managers never stay. This place is a joke

    Advice to Management

    Give people the opportunity to advance if you see they really want it and are willing to work for it. Don't play favorites because someone has been there a little longer than another person

  7. Overall, a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Accountant
    Current Employee - Staff Accountant

    I have been working at Hyatt full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Comp rooms- 12 nights a year! Also, free lunch in the employee cafeteria. Excellent benefits package.

    Cons

    Long hours; management level expected to work a minimum 47.5 hour work week. This company also pushes you to move frequently in order to advance your career.

    Advice to Management

    Stop with the moving requirement! It is very costly and does not promote a family friendly work place.

  8. Event Planner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Planner in Denver, CO
    Current Employee - Event Planner in Denver, CO

    I have been working at Hyatt full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Interesting, versatile work. Great benefits package & employee 401K match. Good culture.

    Cons

    Work/life balance. Pay. Limited job growth.

  9. Banquet Bartender

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Friends fun high energy productive

    Cons

    Too big of a company

  10. manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Los Angeles, CA
    Former Employee - Manager in Los Angeles, CA

    I worked at Hyatt full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great training ground to move on to other companies. Fun industry and people to work with

    Cons

    generally pay lower than other competitors. Long hours, low pay for time worked. Very internal political world to move up from within. Better hope you are in with the right people.

    Advice to Management

    In order to keep the best employees and or keeping good employees from leaving, pay them appropriately.

  11. Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Austin, TX
    Former Employee - Sales Manager in Austin, TX

    I worked at Hyatt full-time (More than a year)

    Pros

    I enjoyed the company's great comp room policy. I felt I had a decent salary. The hardest thing to walk away from were my great colleagues and I miss them dearly.

    Cons

    My experience with my upper level management was extremely poor. Our General Manager has been with the company so long that apparently no one cares how he/she is treating people below them and managing with a style of instilling fear into his/her employees. This individual ruined my experience working for Hyatt. I watched the GM target people that he/she wanted to get out and they successfully knocked them off the list. It felt like a matter of time before everyone on the list was fired. So I removed myself and found a fabulous career working for another company! Hallelujah!

    Advice to Management

    Evaluate who you have working for you in the highest levels on property as they have a great impact on the employees in the building. Watch out; the experiences they're shaping for their employees might be detrimental to how employees feel about the company and how hard they're working for the company. Employees can sense disingenuous leaders and in this case, I left the company based on that leader's style and insensitive nature.

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