Glassdoor is your free inside look at Hyatt reviews and ratings — including employee satisfaction and approval rating for Hyatt CEO Mark S. Hoplamazian. All 216 reviews posted anonymously by Hyatt employees.
88% of the CEO
Mark S. Hoplamazian
Current Employee – been working at Hyatt full-time for less than a year
Pros – People are friendly. Very nice environment to work at.
Cons – Kind of under staffed I think.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-17 11:29 PDT
Current Employee – been working at Hyatt full-time for less than a year
Pros – They offer free hotel stays, they always treat their employees with the utmost respect. They make it easy to earn more money fast, it's based upon sales and customer satisfaction. This company is on the forefront of the hotel industry. And it's easy to advanced your position.
Cons – I would make it a career if I got paid more, it's most accommodating to college students who haven't started a serious career.
Advice to Senior Management – Keep up the good work, if you say your gonna something, don't forget about it
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-15 06:24 PDT
Current Employee – been working at Hyatt
Pros – Fun, easy, pays well, good on resume
Cons – Corporate, bad rules, managing is poor sometimes
2013-05-14 03:26 PDT
Current Employee – been working at Hyatt full-time for more than 10 years
Pros – Hyatt's culture is continuosly developed through each guest encounter. We make a difference in the lives of everyone we "touch" everyday.
Cons – None whatsoever at this time
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-11 11:44 PDT
Former Employee – worked at Hyatt part-time for more than 3 years
Pros – Great benefits, safe environment to work in
Cons – Life at a hotel can be crazy and unstable.
2013-05-08 12:11 PDT
Former Employee – worked at Hyatt full-time for more than a year
Pros – The benefits are incredible. When I worked there each associate was eligible to stay in any property up to three consecutive nights free of charge. Great health insurance, free meals while you're working. In the time I worked there I got a new position with the company, each a promotion, once a year. You can rise up through the ranks as quickly or as slowly as you desire as long as you're willing to move around a bit.
Cons – Limited to no opportunity for business travel. Getting to a respectable salary can take many years of rising through the ranks. After two years with the company, I was making only $12.50 per hour in a supervisor-level position. Had I had a similar position at another hospitality or retail establishment I'd probably be making closer to $15-20. High turnover meant we were constantly training, low starting pay meant we always had trouble filling positions with qualified individuals.
Advice to Senior Management – Show your employees the money. They likely won't turn over as quickly if you do, and you'll have a deeper pool to pick from.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-28 14:57 PDT
Former Employee – worked at Hyatt full-time for more than a year
Pros – You get the opportunity to meet a lot of international people, and learn a great deal about hospitality
Cons – there's no room for movement. I tried so often to transfer to a different position, and it never happened. i finally gave up and didn't even want to work there any more
Advice to Senior Management – Invest in your employees. There's a lot of talent there and people willing to work hard. If you don't help them, they can't help you, and the company overall will suffer.
Yes, I would recommend this company to a friend
2013-05-08 10:46 PDT
Current Employee – been working at Hyatt
Pros – The people that work there are wonderful
Cons – Too many leads, not enough bodies to reply and capture them
2013-04-16 13:00 PDT
Former Employee – worked at Hyatt full-time
Pros – friendly employees, standardize procedures and opportunities to advance .
Cons – room for improvement on communications
Yes, I would recommend this company to a friend
2013-03-25 17:59 PDT
1 person found this helpful
Former Employee – worked at Hyatt full-time for more than a year
Pros – Excellent brand that looks good on the resume, leader in the industry, partial tuition reimbursement after 2 years, pay above average, decent benefits.
Cons – Micromanaged boxed-up people with unhealthy sense of competition and inflated egos. You can work there if you can tolerate grade-school disciplinary approach and good at scheming. You will get a boot if you have a slightest inclination to pioneering. Once my director advised me (nice guy but no back bone): "your good work makes others look bad, consider changing or you will suffer consequences".
Advice to Senior Management – Uncrate your thinking and loose the divas. Get down to the common folk.
No, I would not recommend this company to a friend
2013-04-10 04:12 PDT
Loading...
We are a global hospitality company with widely recognized, industry leading brands and a tradition of innovation developed over our more than fifty-year history. Our mission is to provide authentic hospitality by… — Full Overview
Provided by employer [?]
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
We're sorry but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
Your response will be removed from the review – this cannot be undone.
Copyright © 2008–2013, Glassdoor. All Rights Reserved. Your use of this service is subject to our Terms of Use and Privacy & Cookies Policy. Glassdoor ® is a registered trademark of Glassdoor, Inc.
Simply post an anonymous review for a current/former employer or recent interview experience. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks – I'll just look around