Hyatt Reviews

Updated September 3, 2015
989 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.7
Rating Trends
Recommend to a friend
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
322 Ratings

Pros
  • From the great benefits to the investment on professional growth of their associates Hyatt values their most important asset:it's employees (in 43 reviews)

  • Free Hotel rooms throughout the company and good benefits (in 31 reviews)

Cons
  • Managers are not considerate of work life balance (in 30 reviews)

  • Hospitality industry is hard long hours (in 51 reviews)

More Pros and Cons

989 Employee Reviews

Sort: Popular Rating Date
  1. I couldn't be more excited!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Associate in Austin, TX
    Current Employee - Front Desk Associate in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (Less than a year)

    Pros

    Great team and company. Management really cares about your future and future with the company.

    Cons

    Long hours, must be flexible. For new comers there is seniority on the hours so just be patient.


  2. Level 2 Cook

    Former Employee - Level II Cook in Jersey City, NJ
    Former Employee - Level II Cook in Jersey City, NJ

    I worked at Hyatt full-time (Less than a year)

    Pros

    Anyone looking for experience in a high volume kitchen would like this opportunity. Constantly busy, consistent hours and a great executive chef.

    Cons

    Sometimes difficult logistics, but that's architecture nothing you can do about it.


  3. Cocktail Server- Peaks Lounge/ Strata

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cocktail Server in Denver, CO
    Former Employee - Cocktail Server in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hyatt part-time (Less than a year)

    Pros

    People are great, very friendly and welcoming. The training was very knowledgeable. You make awesome money during the busy season.

    Cons

    Typically don't have enough employees or they understaff for shifts resulting in long hours. Because the hotel I'm at is a Union, you don't get rewarded based on the hard work you but based on your tenure. So people who have been there for a long time or is full time get better shifts than those in the lower hierarchy/part time.

    Advice to Management

    Schedule/ Hire enough people so that we don't get overworked. What ends up happening is someone calls off or we get an unexpected rush then the servers ending up work over 10hr shifts.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Executive Housekeeper

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Housekeeping in Salt Lake City, UT
    Former Employee - Director of Housekeeping in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt (More than 5 years)

    Pros

    Great Company to work with,

    Cons

    Pay scale is not competitive

    Advice to Management

    Need to keep best employees


  6. Awesome Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time

    Pros

    Great work environment. Two days off a week and 14 days paid vacation leave. Very good managers and supervisors. Care about their customers and have a great sense of teamwork amongst co-workers.

    Cons

    I actually cant think of any to mention. Perhaps the long hours, but that pretty much goes hand in hand with any job in the hospitality industry.

    Advice to Management

    Keep up the great work!


  7. Hostess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Decent pay for part-time work

    Cons

    Standing all day can be tough


  8. Dont look to move up

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Cincinnati, OH
    Former Employee - Bartender in Cincinnati, OH
    Recommends
    Approves of CEO

    I worked at Hyatt (More than a year)

    Pros

    Easy going, great benefits, flexible schedule, great people

    Cons

    Dead end job, you have to pay for parking, usually not enough staff


  9. Hyatt

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Los Angeles, CA
    Former Employee - Associate in Los Angeles, CA
    Recommends
    Positive Outlook

    I worked at Hyatt full-time (More than a year)

    Pros

    Good pay, good discount on hotels, good leadership team, comp nights, good pay, good discount on hotels, good leadership team, comp nights

    Cons

    It's hotels, there's always gonna be cons: potentially random hours, rude people, stressful days, boring days, and so on and do on. But that's just part for the course

    Advice to Management

    Keep doing what you have been doing. Keep your associates engaged and challenged but not completely overwhelmed. Help them stroke a work and life balance


  10. Helpful (1)

    Great People, Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hyatt is doing big things, and there is a genuine camaraderie and care among associates. Great opportunity to grow your career within the company. It's amazing when so much of the leadership has been with the company 15-20 years or more. Great perks and benefits.

    Cons

    Some new leadership, specifically on the marketing team, has really changed the culture, and not in a good way.


  11. HouseKeeping

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Albuquerque, NM
    Former Employee - Housekeeper in Albuquerque, NM
    Recommends
    Neutral Outlook

    I worked at Hyatt full-time (Less than a year)

    Pros

    Great hospitality was provided along with a very scheduled, very organized way of doing things.

    Cons

    I wouldn't complain about much except the pay rate.



Showing 989 of 1,038 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.