Hyatt Reviews

Updated July 31, 2015
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3.8
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Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
302 Ratings

Pros
  • From the great benefits to the investment on professional growth of their associates Hyatt values their most important asset:it's employees (in 43 reviews)

  • Free Hotel rooms throughout the company and good benefits (in 31 reviews)

Cons
  • Managers are not considerate of work life balance (in 30 reviews)

  • Hospitality industry is hard long hours (in 51 reviews)

More Pros and Cons

931 Employee Reviews

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  1. nursing assistance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nursing Assistant in Bellevue, WA
    Current Employee - Nursing Assistant in Bellevue, WA

    I have been working at Hyatt part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good incentives and environment

    Cons

    You would be on call if you dont patient.

    Advice to Management

    I would like to expand my horizon and try different environment. Find a new revenue to my experience and knowledge.


  2. any job that needs someone who is fluent in English.I have 7yrs+ in the restaurant,maid or public relations.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Any in San Juan, PR
    Current Employee - Any in San Juan, PR

    I have been working at Hyatt full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Im a quick learner.I believe im an important part of a team.I enjoy hard work.I need a job.im goood at waitressing,cook,I work hard.

    Cons

    Waiting to hear from you.

    Advice to Management

    I appreciate this opportunity and hope to b hired.thank you.


  3. Bartender

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in San Diego, CA
    Current Employee - Bartender in San Diego, CA

    I have been working at Hyatt full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Paid vacation. Medical, Vision, and Dental.

    Cons

    Not a lot of opportunity for growth.

    Advice to Management

    Take employees views into consideration more often.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great front desk experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyatt full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great front desk experience, You gain experience as a bartender front desk and cook. Overall a positive experience.

    Cons

    You are a bartender front desk and cook. Something due to short staff this can create a lot of stress balancing all three positions.

    Advice to Management

    I would advise management to change the uniform, it looks very dated and not an attire a worker would feel proud to wear.


  6. Great company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyatt full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    great place to work, awesome partners. understand supply chain and how to run finance. slick systems and prompt payments of invoices

    Cons

    lack of ideas, poor marketing, no product direction. The toys were really good 4 years ago, but lacking in new ideas today.

    Advice to Management

    keep trying new thigns, and dont give up.


  7. Excellent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt

    Pros

    Love to contact the people and helping them to have the better service plus Hyatt hotel is international Hotel if I work their that mean I ll have my especial hotel in the whole world.

    Cons

    My challenge to be higher position in Hyatt hotel and have the highest experience in the customer service and hospitality.

    Advice to Management

    Nothing


  8. Decent place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Dallas, TX
    Current Employee - Front Desk Agent in Dallas, TX

    I have been working at Hyatt full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Management is willing to work with your schedule, upbeat work environment. Young group of coworkers, fun to work with.

    Cons

    Working front desk job you also required to cook in the back kitchen sometimes, do dishes, drive shuttle. along with other normal front desk duties.

    Advice to Management

    rise salaries since employees are doing so much multitasking


  9. Helpful (1)

    Good Company, Poor work/life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Event Sales Manager in Lahaina, HI
    Current Employee - Event Sales Manager in Lahaina, HI

    I have been working at Hyatt full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Benefits, opportunities for advancement and perks

    Cons

    Poor work/life balance for salaried management


  10. IT Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Director in Chicago, IL
    Former Employee - IT Director in Chicago, IL

    I worked at Hyatt

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great leadership and technology. Poor strategy.

    Cons

    Poor salary and incentives. Not at or close to market.


  11. Overall Satisfied! No other Hotel Brand for me!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Ability to progress, ability to transfer between properties/locations, cross-training for career advancement, strong benefits package for Hotel industry, a "small" company (compared to others in Hotel industry), innovative and creative community

    Cons

    Less options for job transfers than larger chains.



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