Hyatt

  www.hyatt.com
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Hyatt Reviews

Updated Jul 20, 2014
All Employees Current Employees Only

3.7 580 reviews

90% Approve of the CEO

Hyatt President and CEO Mark S. Hoplamazian

Mark S. Hoplamazian

(174 ratings)

75% of employees recommend this company to a friend

Review Highlights

Pros
  • Hyatt gives great benefits and really care about their employees(in 37 reviews)

  • The company tries hard to keep employees happy, and provides fairly good benefits(in 25 reviews)


Cons
  • Poor work life balance, it can bevery hard to make plans around your work schedule(in 26 reviews)

  • Extremely long hours hours for a handful of positions(in 46 reviews)

580 Employee Reviews
in
    • Culture & Values
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    I work with some of the best people in the US. I am surrounded by motivated individuals with common goals....success.

    Pastry Cook II (Current Employee) Orlando, FL

    Pros401k, PTO, vacation, hotel stay perks

    ConsNone at this time, the experience has been great.

    Advice to Senior ManagementNot at this time.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Disapproves of CEO

     

    Infformation technology team. Best place to work in Chicago

    Senior Developer (Current Employee) Chicago, IL

    ProsNew head of group that gets it. Great vision, great execution. Listening culture. Whole department has been restructured and it was finally done right. I've never seen a tech department communicate so well all the way down the organization.

    ConsWe are in a different building then the rest of the company, although some of my peers view this as a plus. Hours can be long. Some of the tech we have to support it a little long in the tooth. Head of department seems very comfortable with risk and failure, but the middle managers between him and I are much more conservative, and dare I say afraid for their jobs. CEO seems detached. Structure outside of IT (marketing,finance,operations) needs better leadership

    Advice to Senior ManagementSpeed up the turnover. Some politics in the main building spill over to ours, if you could find a way to manage the inter-department shenanigans this would be the perfect job.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    One big family

    Anonymous Employee (Current Employee) Saint Louis, MO

    ProsGreat perks
    Family feeling
    Great learning experience
    Amazing company to work for

    ConsHard to get promoted unless someone leaves, unless you want to relocate

    Yes, I would recommend this company to a friend

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    • Culture & Values
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    Very family orientated and great work environment.

    Hotel Assistant Manager (Current Employee) Denver, CO

    ProsThe people that you work with. It is like you are working with your best friends.

    ConsThis comes with the industry, but your work/life balance can really trend towards the work aspect.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Engineering

    Anonymous Employee (Current Employee)

    ProsGreat Hours, Free Lunch, Amazing Work Environment, Paid Leave, Free Nights

    ConsPay is not that great. Only eligible for one raise a year

    Advice to Senior ManagementRaise Pay...

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    great overall service and quality

    Front Desk Agent (Current Employee) Atlanta, GA

    Prosthe best reason to work here is for personal growth and comfortability

    Consthe only challanges are alot of hours of work which can only increase your pockets

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    So very happy! These people know about 1st class guest service!

    Massage Therapist (Current Employee) San Diego, CA

    ProsThe Spa staff is so knowledgeable, so eager to help everyone. I feel valued and respected. I pinch myself every day when I go to work, I love working here.

    ConsNothing I can think of . . .

    Advice to Senior ManagementKeep doing what you're doing.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 years

    Assistant Executive Housekeeper (Current Employee) Washington, DC

    ProsGreat people, great benefits, great company

    ConsHospitality industry is hard long hours

    Advice to Senior Managementappreciate your people

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Awesome place!!

    Gallery Host (Current Employee) Lone Tree, CO

    ProsGood benefits, really good pay and hours, over-time is usual, very rewarding work, too!

    ConsNon-traditional hours, long work days, high-stress situations possible

    Advice to Senior ManagementPlease get trainers that enjoy training.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    A fantastic company that cares for its associates

    Anonymous Employee (Current Employee)

    ProsThis company cares for its associates and promotes from within. It has a great culture of mutual respect and allows its associates to provide genuine hospitality. Our guests love the attention to detai and how engaged we are to create experiences that are meaningful.

    ConsI just cannot think of anything.

    Advice to Senior ManagementYou are going in the right direction. Keep growing by continuing to make good decisions on locations for both full and limited service properties.

    Yes, I would recommend this company to a friend

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