Hyatt

  www.hyatt.com
  www.hyatt.com

Hyatt Reviews

Updated December 21, 2014
Updated December 21, 2014
708 Reviews
3.8
708 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
232 Ratings

Review Highlights

Pros
  • Hyatt gives great benefits and really care about their employees (in 43 reviews)

  • The company tries hard to keep employees happy, and provides fairly good benefits (in 31 reviews)


Cons
  • Poor work life balance, it can bevery hard to make plans around your work schedule (in 30 reviews)

  • Extremely long hours hours for a handful of positions (in 51 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyatt

    Pros

    Good incentives, bonuses, and other perks such as free or extremely discounted hotel stays.

    Cons

    Some of the management team can be bad in general

    Recommends
    Positive Outlook
  2.  

    Fine

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyatt

    Pros

    Good benefits considering other restaurants

    Cons

    Too big of company to seem significant

    Advice to ManagementAdvice

    Make the company feel more mom and pop

  3.  

    Cook

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyatt

    Pros

    All the house you can possibly work

    Cons

    Low pay, high turnover, to many managers

    Recommends
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    What was excellence

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt

    Pros

    ​Quality was the breath that caused the workers to do it all again the next day. the team strived for the same thing: gust satisfaction.

    Cons

    Was a great hotelier but has decended in quality of late. Arrogance in lower management spawned many of the best workers to quit.

  6. 6 people found this helpful  

    Great Job if You Don't Mind Working Long Hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Catering Manager
    Former Employee - Catering Manager

    I worked at Hyatt full-time (more than an year)

    Pros

    Great benefits, great experience, lots of opportunity for promotions both within certain hotels or to move to various hotels across the world, great opportunities to work with an eclectic mix of people and backgrounds, they make a genuine effort to hire good people, Leadership for the most part was really nice and very open to helping those around them grow, they company believes in lots of little extra things like random gift handouts, parties all the time, etc. You can build up a lot of vacation and comp time (but who knows if you will be able to use it when you want).

    Cons

    turnover all the time making it impossible to ever stay on top of things, the hours are insane. Don't EVER calculate what you are making hourly if you are a salaried employee. You will hate your life. It is actually much more beneficial to be an hourly employee than salaried because your time is worth more that way. Also, on the Catering side of things, you sell and service instead of one or the other. I have never worked for the competition that splits it up, but I know doing both is exhausting.

    Advice to ManagementAdvice

    Hire more people. They are losing good employees because they are overworked and have too much on their plate. I would have stayed if I thought there was a shot at work-life balance.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Exhausting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeping Supervisor in Austin, TX
    Former Employee - Housekeeping Supervisor in Austin, TX

    I worked at Hyatt full-time (more than 3 years)

    Pros

    Unlimited amount of overtime was great considering low wages.

    Cons

    Work life balance was non existent.

    Advice to ManagementAdvice

    Listen to your employees suggestions, comments, and complaints.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Horrible place to work..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Hyatt full-time (more than 3 years)

    Pros

    1. Discounted rooms.
    2. Eh that's really it. Its down town Phoenix, so when things happen your in the mix which is pretty nice sometimes.

    Cons

    There is no "open door" policy, like other companies have.
    You cannot question your managers or have a civil conversation with them or human resources.
    Safety is lacked on, health and physically. Its disgusting.
    As a supervisor, the management team would hound us and practically make us bribe or sweet talk employees to rate the company excellent so they can win an award for company satisfaction. This company is not worth your stress, go look somewhere else.

    Advice to ManagementAdvice

    Create the open door policy.
    Stop judging everyone.
    Take the time to listen to your employees.

    Doesn't Recommend
    Negative Outlook
  9.  

    fast pace job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt

    Pros

    When busy it pays well

    Cons

    SEASONAL job so you do not work all the time

    Recommends
    Negative Outlook
  10.  

    Great company with good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food and Beverage Manager
    Current Employee - Food and Beverage Manager

    I have been working at Hyatt full-time (more than 3 years)

    Pros

    Free nights, health and retirement benefits, company values

    Cons

    Upper management, work-life balance = none

    Advice to ManagementAdvice

    Hyatt has great values, but you need to live them better

    Recommends
    Approves of CEO
  11.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food and Beverage Intern in Seattle, WA
    Former Employee - Food and Beverage Intern in Seattle, WA

    I worked at Hyatt as an intern (less than an year)

    Pros

    Lots of benefits, opportunity for growth

    Cons

    Long hours, too much turnover

    Advice to ManagementAdvice

    Too much turnover

    Recommends
    Positive Outlook
    Approves of CEO

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