Hyatt

  www.hyatt.com
  www.hyatt.com

Hyatt Reviews

Updated December 14, 2014
Updated December 14, 2014
701 Reviews
3.8
701 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
230 Ratings

Review Highlights

Pros
  • Hyatt gives great benefits and really care about their employees (in 43 reviews)

  • The company tries hard to keep employees happy, and provides fairly good benefits (in 31 reviews)


Cons
  • Poor work life balance, it can bevery hard to make plans around your work schedule (in 30 reviews)

  • Extremely long hours hours for a handful of positions (in 51 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Office Agent in New Brunswick, NJ
    Former Employee - Front Office Agent in New Brunswick, NJ

    I worked at Hyatt full-time (more than an year)

    Pros

    Great training and professional atmosphere

    Cons

    Low pay and middle management and even upper management sloppy and sometimes unprofessional.

    Advice to ManagementAdvice

    Invest in front line and train middle managers to be effective and staff appropriately

    Recommends
    Positive Outlook
  2.  

    Long hours, great times

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyatt

    Pros

    travel benefits, company matches some 401k, free lunch

    Cons

    lots of over 10 hour days, getting called in to cover night audit

  3.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operating Engineer in New York, NY
    Current Employee - Operating Engineer in New York, NY

    I have been working at Hyatt full-time (more than 5 years)

    Pros

    Company is very considerate of it's employees and their needs. Lots of activities to make the work experience pleasant.

    Cons

    Not much room to advance if one is not willing to relocate.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Front desk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Newport Beach, CA
    Current Employee - Front Desk Agent in Newport Beach, CA

    I have been working at Hyatt full-time (more than an year)

    Pros

    If its slow, you dont really have to do much
    You meet people all over the world
    You get good benefits

    Cons

    Is open 265 24/7
    Have to work holidays

    Advice to ManagementAdvice

    Pay more depending on the responsibilities of the agent.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    An Amazing company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in San Francisco, CA
    Current Employee - Sales Manager in San Francisco, CA

    I have been working at Hyatt full-time (more than 3 years)

    Pros

    Great culture, opportunities to advance, opportunities to move to new fun locations. Managers are very inclusive and treat each other like family.

    Cons

    You might have to move somewhere else to get promoted. The company pays lower than most companies in the same field. At times it feel very much like a large corporation with a few hoops to jump through.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    One of the best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt full-time (more than an year)

    Pros

    Flexible schedule meeting one family need

    Cons

    Very respectable co-workers no matter the origin, race or culture

    Advice to ManagementAdvice

    Open door policy. Managers at ones disposal anytime

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    A great place to work if you have ALOT of flexibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt full-time

    Pros

    The pay is very competitive, the perks are great!

    Cons

    The schedule is directly based on business, so slow periods lead to cut hours and buys periods lead to unwanted OT.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Outdated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Convention Services Manager
    Current Employee - Convention Services Manager

    I have been working at Hyatt full-time (more than an year)

    Pros

    The staff at these hotels (outside of management) are amazing.

    Cons

    Management is not truly monitored and the turnover rate is astronomical for a reason.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Great place to work. Company is very employee friendly.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt

    Pros

    Lots of activities to recognize the employees efforts. Hyatt is well aware that happy employees make for happy guests.

    Cons

    Career advancement requires relocating.

    Advice to ManagementAdvice

    Keep noticing the employees that make it possible for guest satisfaction.

  11. 1 person found this helpful  

    worst management I ever encountered

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gallery Host in Sarasota, FL
    Former Employee - Gallery Host in Sarasota, FL

    I worked at Hyatt full-time (less than an year)

    Pros

    discount hotel stays almost anywhere

    Cons

    Worst management ever ...please change this

    Advice to ManagementAdvice

    stop hiring drunks as managers and pay more

    Doesn't Recommend
    Negative Outlook

Work at Hyatt? Share Your Experiences

Hyatt

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.