Hyland

www.onbase.com

Hyland Reviews

Updated January 11, 2015
Updated January 11, 2015
120 Reviews
3.5
120 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Bill Priemer
33 Ratings

Review Highlights

Pros
  • The work/life balance that they espouse is probably the truest part of Hyland's identity (in 16 reviews)

  • Competitive benefits, great work environment (in 8 reviews)


Cons
  • Some growing pains due to fast growing company (in 5 reviews)

  • Employees who are family or those who drink the kool-aid are promoted (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work at with great work/life balance with a flexible work schedule.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyland as an intern

    Pros

    Excellent work environment
    Flexible hours
    Training sessions for employees

    Cons

    Work can be a bit slow at times

    Recommends
  2. 5 people found this helpful  

    Great place to work, one foot out the door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Test Analyst in Westlake, OH
    Current Employee - Test Analyst in Westlake, OH

    I have been working at Hyland full-time (more than a year)

    Pros

    The culture is, as many others have pointed out, amazing. The feeling of being part of a team is awesome, and definitely something that's missing a lot of places Hyland's size or larger. The work-life balance is good, and working from home is acceptable for certain departments, for certain reasons.

    Cons

    The mantra of "Doing a job to prove you can do it" is very, very prevalent at Hyland. Giving employees additional responsibilities before actually acknowledging those responsibilities with a promotion or a salary increase is not only common, it's the status quo. Recently, a company wide initiative was launched to standardize job titles and descriptions with nationally recognized guidelines. This was a good step forward, but has also increased the wage disparity that is all too common at Hyland. As many other reviews have stated, the pay at Hyland is well below the national average (around 30-40%, depending), and a fun culture and free (diet) soda does not make up for that kind of deficit.

    Advice to ManagementAdvice

    Step one, do not stand in front of he entire company and tell people that if they want more money they can go work somewhere else. That does absolutely nothing for morale and makes the entire c-level sound tone deaf. Acknowledge problems when they exist instead of trying to use corporate rhetoric to explain why upper management and the shareholders rake in more and more every year, and the people doing the hard work are not.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Confusing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyland

    Pros

    Great product. Frequent product development. Feedback from customers implemented in the product.

    Cons

    Boys club. If you act juvenile, you'll fit right in. Clicks and frat like atmosphere.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Amazing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Global Services in Westlake, OH
    Current Employee - Global Services in Westlake, OH

    I have been working at Hyland full-time (more than 3 years)

    Pros

    Exposure to management, too many perks to list, and a culture that is conducive to happiness and productivity.

    Cons

    If you are not driven you might get passed up for promotions. You must remember that you control your career and a company controls the job.

    Advice to ManagementAdvice

    Keep up the great work, you're on a roll.

    Recommends
    Positive Outlook
  6.  

    Laid back culture, great product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Hyland full-time (more than 3 years)

    Pros

    OnBase is an excellent product, and support is also exceptionally good. Management leaves you alone.

    Cons

    Soft family culture prevents management from holding people accounting for not doing their jobs.

    Advice to ManagementAdvice

    Enjoy the great growth.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyland

    Pros

    Great culture, fun, lots of learning

    Cons

    None just work hard and be a team player

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Wouldn't work anywhere else unless I was leaving the area.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Westlake, OH
    Current Employee - Anonymous in Westlake, OH

    I have been working at Hyland full-time (more than 10 years)

    Pros

    Culture is awesome.

    Has the most passionate people you'll find anywhere.

    Coworkes are like family. People genuinely care about me. We do whatever we can to help each other.

    Flexible schedule.

    Cons

    Pay is competitive but lower than I've been offered elsewhere.

    Workload/stress can be intense at times. This is definitely not a place for clockpunchers. You have to be ready to pull your own weight and then some.

    Advice to ManagementAdvice

    Don'the let focus on short term bottom line jeopardize long term success.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyland

    Pros

    Awesome time for working with people.

    Cons

    None that I can think of.

  10. 4 people found this helpful  

    Development intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Development in Westlake, OH
    Current Employee - Development in Westlake, OH

    I have been working at Hyland as an intern (less than a year)

    Pros

    Great culture, great team. Everyone there is friendly. Ideas discussed openly. Very little to no politics

    Cons

    Slow professional advancement. When i was there, the frustration was present among older developers who were still in middle positions.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Hyland is committed to the professional growth of its employees, both as technical experts and leaders.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Westlake, OH
    Current Employee - Team Leader in Westlake, OH

    I have been working at Hyland full-time (more than 5 years)

    Pros

    Hyland embraces training and continuous pursuit of mastery. The experiences are diverse and challenging. The pressure to perform well is low, but they motivate you to generate results anyway. Management is very flexible and reasonable with personal/family needs. It's not exactly a results-only work environment, but if you're producing excellent work, there are many informal benefits to being an employee. The work/life balance that they espouse is probably the truest part of Hyland's identity. Coming to work is a joy.

    Cons

    Even though they are beyond the size and presence of a start-up, they have many small-minded mentalities and practices usually attributed to start-ups. Management dances around critical feedback (especially if it's negative) and there are "untouchables" in the organization that are around, simply because they have already been around. The company pats itself on the back quite a bit (usually deservedly so, but not always), so there is some complacency in areas that are crucial to its future excellence and status as a leader.

    Advice to ManagementAdvice

    Middle management could be more proactive at Hyland. Right now, the visionaries are on the front lines and at the executive level. Group managers (in Services and Development, for example) seem to be more reactionary - staying hands-off (not always a bad thing) and simply handling escalations. There needs to be clearer leadership and direction in these areas (What is our vision? What is our purpose? What is our identity?) in order to really invigorate the workforce. Many times, feedback from middle management comes off as baseless and changes appear to be arbitrary.

    Recommends
    Positive Outlook
    Approves of CEO

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