Hyland Reviews

Updated July 28, 2015
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3.6
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Bill Priemer
44 Ratings

Pros
  • The work/life balance that they espouse is probably the truest part of Hyland's identity (in 16 reviews)

  • It's not exactly a results-only work environment, but if you're producing excellent work, there are many informal benefits to being an employee (in 8 reviews)

Cons
  • Some growing pains due to fast growing company (in 5 reviews)

  • Employees who are family or those who drink the kool-aid are promoted (in 5 reviews)

More Pros and Cons

132 Employee Reviews

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  1. Great Place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect in Westlake, OH
    Current Employee - Solutions Architect in Westlake, OH

    I have been working at Hyland

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work, good culture, supports remote work (work from home), lots of great facilities on site. They give you everything that you need in order to get your job done.

    Cons

    Haven't found anything after 6 months that I do not like about working a Hyland.

    Advice to Management

    Keep growing, and keep the "small company" feel with constant updates to the employees.


  2. Helpful (1)

    Business Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Consultant in Cleveland, OH
    Current Employee - Business Consultant in Cleveland, OH

    I have been working at Hyland (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good work Culture Management is very receptive to feedback

    Cons

    Although Hyland have nice perks, the pay is still lower than market standards.


  3. Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Hyland

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are great to work with and most have the same goal, to make this place better. The culture events Onsite massage, wellness center, diner

    Cons

    The pay could be higher

    Advice to Management

    Keep doing what you are doing!


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  5. High Turnover in Technical Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Analyst in Westlake, OH
    Former Employee - Technical Support Analyst in Westlake, OH

    I worked at Hyland full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is doing extremely well and I have no doubt that it will be successful for many years to come. The people are awesome and make the company what it is. The perks are also great.

    Cons

    Compensation is less to be desired. The Technical Support department has an extremely high turnover rate. You are required to work two years in the department before you can apply for another position outside of the department. Unfortunately, Technical Support doesn't quite fit the rest of the culture in the company.

    Advice to Management

    Management needs to realize that the high turnover rate in Technical Support is an issue, and shouldn't be left as something that "it is what it is."


  6. Helpful (4)

    Flushed me down the toilet after many years of giving everything I had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer
    Former Employee - Software Developer

    I worked at Hyland full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Lots of intelligent people, extremely efficient organization, far ahead of other organizations in terms of skills sets needed to develop software.

    Cons

    Somewhat of a work cult where everyone buys into the myth of greatness of the organization. Preach family values but that does not mean you won't get throw away after years of giving heart and soul to the organization. Pay is below market.

    Advice to Management

    I don't consider leaving a trail of of damaged people in your wake a sign of being a decent employer.


  7. Senior tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyland full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hyland it's a great place to work, with people who care about their work

    Cons

    The pay scale leaves much to be desired

    Advice to Management

    You have exceptional employees who deserve better compensation


  8. Helpful (2)

    HR is not your friend here.

    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyland full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Slides, meeting various interesting people, fun fringe benefits.

    Cons

    Be careful before you go to HR for any legitimate issue. I emailed HR to talk about an issue I was having with a long time employee creating a hostile work environment, and literally THE next day the same HR rep I had emailed and my manager pulled me out of work and fired me for some wild, unrelated reason that had clearly been made up, and they wouldn't even hear it when I vehemently denied it. They are thick as thieves in this place, and there are no impartial checks and balances. Tread very lightly.

    Advice to Management

    Try harder to keep your HR department unbiased and out of management's pockets, because real issues cannot be solved this way.


  9. Great Internship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Intern in Westlake, OH
    Former Employee - Technical Support Intern in Westlake, OH

    I worked at Hyland (More than a year)

    Pros

    Enjoyed the people I worked with.

    Cons

    Low pay to compensate for other benefits (pool tables, on staff day care, on staff hair salon...etc)


  10. Helpful (7)

    Everyday I goto work I feel a little more violated then the day before.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake, OH
    Current Employee - Anonymous Employee in Westlake, OH

    I have been working at Hyland full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    they have flexible scheduling. that's about all I got. I dont take advantage of any other benefits because they cost so much.

    Cons

    everything else!! if your not in the boys club or if your name doesnt end in a-n-d you are not goi ng to do well here. Pay. I found out that I barely make more than an intern. clenliness. The buildings are ok but the bathrooms are horrible! I feel like I work with a bunch of children

    Advice to Management

    someday you will wake up and see what you've done to good people and you will be sick to your stomach. some of you..the rest already know and dont care.


  11. Impress of Hyland Software, as an Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tallahassee, FL
    Former Employee - Anonymous Employee in Tallahassee, FL

    I worked at Hyland (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1. Friendly atmosphere 2. Very good living accommodations for interns 3. Very good care of interns, lots of interesting activities 4. Perfect location. So close to Lake Erie. 5. I think it's developing very well and have a bright future

    Cons

    no. I have been two summer interning with Hyland Software, and I'm very satisfied with my experience. I learned a lot during my internship.

    Advice to Management

    It would be great to have interaction with other technical companies in Cleveland area.



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