Hyundai America Technical Center Reviews

Updated July 7, 2015
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SungHwan Cho
4 Ratings

17 Employee Reviews

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  1. Helpful (3)

    Not a typical OEM experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Superior Township, MI
    Current Employee - Senior Engineer in Superior Township, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyundai America Technical Center full-time

    Pros

    HATCI feels like a medium sized company, but with the resources of a large corporation. Unlike other OEMs where you will be very specialized, at HATCI you will have the opportunity to wear multiple hats, and try out new areas or projects. Pro-active engineers are often given the opportunity to take risks, and try new projects. Granted this is usually in addition to your current workload. Pay and benefits are good, and typically above average for the industry.

    Cons

    The pace of work is quick, and not for everyone. Deadlines are important, and missing one can end a project on the spot. Basic items or requests still need to be approved by a large number of people and teams. This can be a headache, and slow down a project. Communication issues can arise between local teams and Korea, causing confusion, and due to the time difference with Korea any resolution usually takes a few days.

    Advice to Management

    Communication from top management often does not make it to the working level, or when it does it is usually diluted. Increasing exposure of engineers to the president will go a long way in increasing communication


  2. Helpful (3)

    Dead end job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer
    Former Employee - Engineer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hyundai America Technical Center full-time (More than a year)

    Pros

    Get to work ith cars and get a paycheck

    Cons

    Didn't pay my bonus, benefits suck, pay mediocre, you are a slave to Korea, they will think you are lazy and dumb. Worst communication and no real engineering work being done. Also you can not move around, you cannot move to the affiliates..THIS IS A DEADEND JOB!!!!

    Advice to Management

    Get some USA management and design team,


  3. Helpful (2)

    Ok place to work.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyundai America Technical Center full-time

    Pros

    Pay and benefits are above average. Plenty of smart people within the company.

    Cons

    Too much time spent on unneeded presentations and weekly reports. Always feel like I have to justify and prove myself to Korean staff overseas.


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  5. Dynamic working environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Michigan in Superior Township, MI
    Current Employee - Michigan in Superior Township, MI
    Recommends
    Positive Outlook

    I have been working at Hyundai America Technical Center full-time (Less than a year)

    Pros

    Many different opportunities provided Fast pace and dynamic working environment

    Cons

    A little too much control and overseeing from HQ Cultural difference can be difficult for some


  6. Helpful (1)

    A developing company in the USA trying to find it

    Former Employee - Anonymous Employee in Superior Township, MI
    Former Employee - Anonymous Employee in Superior Township, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Lots of opportunities in various areas allow for a broad, shallow experience.

    Cons

    Upper management is still trying to figure out the relationship between USA and Korea.

    Advice to Management

    Define the purpose for HATCI and stick with it.


  7. Helpful (3)

    Demoralizing, defeating and unproductive office environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Superior Township, MI
    Former Employee - Anonymous Employee in Superior Township, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hyundai America Technical Center (More than a year)

    Pros

    Paid healthcare and benefits are very good.

    Cons

    Everything else. General lack of cultural understanding. Korean staff are in charge. US managers appear to be puppets. Stunning lack of sound processes, common sense and good, fair judgment. Employee training and on boarding is severely lacking depending on which department you are working for. Do not expect any sense of professionalism, even from management. You will most likely be asked to create multiple Power Point presentations with a lot of graphics, pictures, colorful charts and basic language. You may know nothing about the subject matter or have any basis of understanding as to why you are creating the presentations. You can expect to edit them numerous times and fake your way through the presentation. Important initiatives that should be completed are often never taken to the finish line, due to a lack of support and unrealistic expectations and processes. Expect to be blamed for projects that have never been completed years prior to your employment. If you are a recent graduate, you may learn some things and gain experience. Those that are experienced in their field of work may find that career growth is stagnant or actually reversed.

    Advice to Management

    Work to change the general corporate culture. Respect your employees and they will reward you for it. Put a real effort into employee retention, don't just send out company email cheer leading messages about it. The low retention rate means loss of productivity and money. Get rid of bad, lazy and inefficient managers with horrible "track records" with employees and those who never seem to complete and support their own department initiatives, while conveniently maintaining an unsuspecting scapegoat for the lack of progress. Seniority does not mean competency.


  8. Helpful (1)

    Calibration technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Calibration Technician in Ann Arbor, MI
    Current Employee - Calibration Technician in Ann Arbor, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    A great place to learn the basics.

    Cons

    No accountability for any action. The shop politics prevent real progress.

    Advice to Management

    lead and give clear direction and the employees will follow you.


  9. Helpful (9)

    It could be so great, but it definitely is not. Horrible Management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Ann Arbor, MI
    Current Employee - Engineer in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hyundai America Technical Center full-time (More than 3 years)

    Pros

    Pay and benefits like gas allowance and zero premium for healthcare are pretty nice, on the high end for the area. Although a huge company, the Ann Arbor building is like a smaller family community. The potential is there for cool R&D projects.

    Cons

    You would think most of the complaints would be about the Korean culture and management, however I found that it is mostly the incompetent US management that is the most frustrating. Most of the better ones have quit. On a whole, it it is like death by 1000 cuts, it is not one thing that gets you but many little things. For the most part if you are an engineer you will be asked to make powerpoint presentations, then rewrite them ten times and add lots of pictures. Rinse and repeat dozens of times a year. Then you may be asked to send it or present it to Korea where most likely it will go into a black hole. Almost zero US projects ever make it into a car. Another common activity is benchmarking at autoshows and so forth. This can be interesting, depends on the person. The US management keeps promising more design work but for the most part Korea does not trust this office and you will mostly release changes that Korea has already made. Also frustrating is any time a Korean VIP is visiting, everything must be cleaned and painted (they will paint the same wall 10 times a year) and you basically can't conduct actual work. I've seen this other places, but not to this extent. I was told to bring up random 3-D models and rotate them for hours as if I was working on it several times by the US management. Bottom line, if you want decent pay and don't mind jumping through hoops and can put up with the ridiculousness, not a bad place. If you want to feel like you accomplished something at work, don't work here.

    Advice to Management

    Have a President who sticks around for more than the 5 year term and has a plan. Have the leadership (Koreans) talk to the lower level workers instead of being fooled by the US staff showing everything is great.


  10. Helpful (3)

    Just okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Engineer in Superior Township, MI
    Former Employee - Senior Engineer in Superior Township, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hyundai America Technical Center full-time (More than a year)

    Pros

    Pay and benefits are decent, although U.S. based OEM's (e.g., Ford, GM) are now offering competitive compensation packages. Employees are generally very nice and professional. Smaller company structure may present work/tasks that one would not have at a larger company.

    Cons

    The Korean corporate culture does not provide opportunities for highly-driven employees to thrive within the business. Lack of accountability across the organization, often difficult to get things done in an efficient manner. Employee performance assessment process is not taken seriously, management spends no or little effort on it. Lack of advancement opportunities due to the size of the organization. Limited opportunities to take an assignment abroad even though it's a global company.

    Advice to Management

    Promote a U.S. based employee to President. Improve communication with other U.S. based units (HMA, KMA) and HQ in S. Korea. Align benefit package with that offered to HMA/KMA employees, including vehicle discounts. Promotions should be based on an employee's ability and not tied to years of service with the company.


  11. Helpful (4)

    Friendly, but boring and not promising

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer I in Superior Township, MI
    Current Employee - Engineer I in Superior Township, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hyundai America Technical Center full-time (More than a year)

    Pros

    The pay isn't bad and the health benefits are great. The opportunity to travel is always there. North American Management cares about their employees, and will respect your opinion. Talented engineers who are willing to help develop younger employees.

    Cons

    There is no formal process for anything in this company. IT, HR, finance, and accounting have no idea what they are doing and the turn over rate reflects this. Technology is not on the cutting edge at all, so if you want to work for a company to learn about how other companies are doing it this is a great place to come and prepare yourself to move somewhere else. All travel is reimbursement based, which includes everything but the flight and reimbursements can take anywhere from days to weeks. North American Senior Management promotes a lot of promising fluff and it leads to no action and disgruntled employees, but this is only because Korean Management will not loosen the leash they have on North America. The Korean counterparts do not understand the North American market, but refuse to utilize the talent that is already here for that purpose.

    Advice to Management

    Honestly... I'm not sure there's much management can do on the North American side, because the culture in Korea is pretty much set in stone. Following the trends of automotive industry leaders will not promise a positive future for this company, so stop trying to copy technology you don't understand and actually try to implement the innovation that's preached in vain. Implement real processes and stop holding money that can be used to build a better company. There's more money spent on pointless endeavors and less used to pay employees competitive salaries.



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