Hyundai Capital America

www.hyundaicapitalamerica.com
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Hyundai Capital America Reviews

Updated April 12, 2015
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  • Irvine, CA
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2.1
35 Reviews
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Sam Suh
2 Ratings

35 Employee Reviews

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  1. Helpful (1)

    funder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Funder in Irvine, CA
    Current Employee - Funder in Irvine, CA

    I have been working at Hyundai Capital America (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits, car discounts

    Cons

    about who you know not what you know to advance

    Advice to Management

    Pay more attention to employee skills rather than who hangs out with you more

  2. Helpful (2)

    Terrible company and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Irvine, CA
    Current Employee - Senior Manager in Irvine, CA

    I have been working at Hyundai Capital America full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Car allowance and reasonable benefits

    Cons

    Terrible HR and management. Lost millions because they do not know how to convert to a new operating platform due to poor management and afraid to make decisions. Unbelievable. A case study. You would be crazy to work for this company.

    Advice to Management

    Replace all management.

  3. Helpful (2)

    Good people will never be successful here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager I in Irvine, CA
    Current Employee - Manager I in Irvine, CA

    I have been working at Hyundai Capital America full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Hyundai circle program gets you a 30% discount on most Hyundai vehicles for yourself and family members.
    Manager II's and above get a monthly car allowance of $700

    Cons

    Unstable upper management, favoritism, high employee turnover, lack of clear strategic direction, high OEM dependencies, lack of corporate planning, high influence of the global HQ in Korea, high egos and arrogant directors

    Good people will never become successful here, you need to stab people in the back on a DAILY basis, talk trash about someone and smile to their faces (they call it being political here), assume that everyone else has no idea about the business and you and you only know the cure. Not only that but you might also have to be capable in pointing fingers at people when things go wrong, throw people under the bus and treat people unfairly. Your heart must also be completely at peace when stealing other people's work. If you can do do all of these things, it means that you will be getting 2 promotions in the first two years after you start a job here. They all will hate you but don't worry, no one would have the courage to say so.

    Advice to Management

    Hire wisely and plan accordingly. Don't hire very aggressively in one year and freeze hiring in the next

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  5. Helpful (4)

    Never Ending Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager II in Irvine, CA
    Current Employee - Manager II in Irvine, CA

    I have been working at Hyundai Capital America full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits are standard to most other companies. They offer lease programs for Hyundai's and Kia's; however, it costs more through the company as compared to going directly through the dealer because they are also paying insurance, registration and maintenance. The real benefit is for the Manager II's and above who get allowances of $700 or more per month to go towards the cost of the lease (note: this is taxable income so it raises your salary, yet the money has to go to their leased vehicle or you don't get the money). They have a Corporate Culture team which plans events and programs for employees that really exceed what most prominent companies can offer from trips to philanthropic events and company parties.

    Cons

    In 3 years I have seen 3 CEO's and 4 HR VP's. Several amazing colleagues have come and gone with as little as 1 year tenure. That tells a story all on it's own. The company is run by Korea and sends Korean ex-pats to manage our company. Most departments have an ex-pat who are involved in the major business decision making processes for our strategy and key initiatives. Even VP's do not have full decision making authority without the agreement of their "advisor" (ex-pat). People are promoted either because they work 10+ hours a day and weekends, can produce results or are the 'favorite'. People get promoted into managerial roles who have no managerial experience or are very poor at it which impacts the team morale. Company morale as a whole is extremely low and people leave primarily because of the managers and leaders of the company. The other reviews here are spot on about the poor management, lack of communication, zero work life balance, dysfunctional HR department, limited development or growth in some areas of the business, and sadly...the really good and smart people are the causalities of turnover. It's the good people that can find other jobs elsewhere. If you want to attempt to master Korean business culture, navigate through serious office politics, compromise excellence for speed and redoing work later to fix the problems you didn't get to the first time around, experience reorganizations every 6 months, and master never ending change, this is the place for you. Otherwise, see past the pretty building and free coffee and Friday breakfast (coffee and small pastries) because at the end of the day, none of those things make you happy when everything else you read here is going on.

    Advice to Management

    Complete an inventory of your managers, directors and VPs and clean house! These are the people that are bringing the company down, resulting in a poor reputation. Re-evaluate the people efforts that HR is responsible for, if the department is dysfunctional (caused by leadership), how can they be a voice for the whole company?

  6. Helpful (5)

    Disorganized & Disrepectful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager III in Irvine, CA
    Current Employee - Manager III in Irvine, CA

    I have been working at Hyundai Capital America

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You get a paycheck on a regular basis.

    Cons

    chaotic work environment without leadership alignment or directions. Departments "compete" with each other to get things done that renders departmental boundaries and functions useless. Add to the chaos is lack of communication so people all over the organization may be working on the same type of projects and never know it. This environment creates a culture of secrecy, turf protection, animosity, confusion, and lack of trust among teams who ought to be cooperating together. Key senior managers and directors are also in the poor habit of accepting meetings and not bothering to show up and too "busy" to give courtesy notice. People end up sitting at meetings and just wait for no shows. Disrespectful - don't you agree? Here they are hiring folks out of Ivy league schools and for what - wasting their time and talent? For anyone who thinks the dysfunction can serve as opportunities - don't bother. Directions come from across the Pacific and no one gives a damn how smart or experienced you are. Get behind the line and stab the guy next to you in the back so you may have a shot at getting ahead. Maybe. If you don't get rimmed and beaten down first. Leadership team fight amongst themselves and provide no vision or direction.

  7. Helpful (2)

    I think not!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor in Irvine, CA
    Former Contractor - Anonymous Contractor in Irvine, CA

    I worked at Hyundai Capital America as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Steady paycheck, location and nice view.

    Cons

    Sheeple get ahead. Too many policy and procedures. The ones in place are convoluted. Communication between management is poor as they do not communicate very well. Contractors are not treated well and it's very noticeable.

    Advice to Management

    Upper management is out of touch with staff. You need to treat your employees better! The office politics create a revolving door of too many good employees.

  8. Helpful (1)

    Fast paced, challenging, corporation!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at Hyundai Capital America full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Opportunity to use experience and be creative.
    Great if you are resourceful.
    Wonderful people.
    5 locations in Orange County
    As with any growing captive - there are challenges. This company has had explosive growth in the last decade. Unless you are accustomed to the industry - and accustomed to prioritization, you may find the culture challenging.
    I personally enjoy the opportunity to learn something new. Growth environments can enhance numerous skills that you never recognized in a more organized or aged environment. Due to a spirit of invention - there are numerous opportunities to climb a career ladder here.
    Yes, the company is HQ'd in a different country. Not unlike other companies that grew before us, acclimation had to take place.
    The challenge here is there is less communication inter-departmentally, however there are demands inter-departmentally that impact you. This presents and opportunity to skillfully figure out how to meet those demands by synergize with teams to be pro-active. If you are willing to have exposure to executives or managers - and you are intelligent and present plausible solutions you are truly appreciated.
    A captive that pays a bonus, wait multiple bonuses. Yes! I am unsure of every department, however, from what I hear in a credit center there is incentive there as well as corporate.
    This is a company that is likely to grow for another 20 years! Successfully!
    Six sigma principals helped the OEM, they are beginning training here at the Captive on processes.

    Cons

    Can be a challenging work load balance.
    Culture is still assimilating.

    Advice to Management

    A bit more processes in place would be helpful. Potential for a six sigma review may coordinate workflow and inter-department communications.
    Good benefits, an HMO would be a great addition for more affordable healthcare.
    PTO time is unusual.
    Need a quality temporary disability company paid benefit.

  9. Helpful (1)

    Contractors are not treated the same as employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contractor in Irvine, CA
    Current Employee - Contractor in Irvine, CA

    I have been working at Hyundai Capital America

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Insurance if you are full time as a contractor none.

    Cons

    This company shows a noticeable preference in how they treat their full time employees to the contractors there. Communication is poor as management does not communicate well with updates on what is going on in company. Contractors are not treated well here and it is very noticeable in the day to day workday. I see how the upper management is not in touch nor do they care about their teams at all.

  10. Helpful (10)

    Horrible working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst Human Resources in Irvine, CA
    Current Employee - Analyst Human Resources in Irvine, CA

    I have been working at Hyundai Capital America full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not a single positive thing about this company other than the day you quit and walk out.

    Cons

    HR and recruiting department management is incompetent. If you like being harassed, bullied and verbally abused this is the place for you.If you file a complaint with HR nothing is done and you will be retaliated against. The company offers no work life balance. You will be paid below market value cause the Comp team has no clue how to price a job in a competitive market. If you have been fired from previous employers for abusing your staff Hyundai will hire you. This is not a place for anyone who believes in hard work and fairness. If you are unethical this is the place for you. Good luck to anyone who even considers a career here, you will be sorry.

    Advice to Management

    Get a clue and look into how HR management treats employees. If you cleaned house in HR you would avoid being sued so much.

  11. Helpful (8)

    If you are out of a job, this is the place. Otherwise, keep on looking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager II in Irvine, CA
    Current Employee - Manager II in Irvine, CA

    I have been working at Hyundai Capital America full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pay
    Good benefits (medical)
    Good people
    Good car leases + insurance
    Good opportunities (tons of jobs open, people move around a lot)

    Cons

    Awful Work-Life balance (they will work you to the bone with little concern for your heath)
    Terrible Culture (tries to be Apple, but they are not)
    Stress is high with lots of fire drills all the time
    No clear vision
    No real mission (sad)
    High burn-out (unless you're Korean and you're use to it)
    Hired tons of people who don't really know what they are doing. There are people waiting around for work.
    Way too many PowerPoint presentations
    Terrible systems

    Advice to Management

    No advice, they would never listen. They only listen to directions from the head office in Korea.

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