Hyundai Capital America

  www.hyundaicapitalamerica.com
  www.hyundaicapitalamerica.com

Hyundai Capital America Reviews in Irvine, CA

Updated December 12, 2014
Updated December 12, 2014
49 Reviews
2.4
49 Reviews
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James Cho
9 Ratings

29 Employee Reviews Back to all reviews

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  1.  

    Fast paced, challenging, corporation!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at Hyundai Capital America full-time (less than an year)

    Pros

    Opportunity to use experience and be creative.
    Great if you are resourceful.
    Wonderful people.
    5 locations in Orange County
    As with any growing captive - there are challenges. This company has had explosive growth in the last decade. Unless you are accustomed to the industry - and accustomed to prioritization, you may find the culture challenging.
    I personally enjoy the opportunity to learn something new. Growth environments can enhance numerous skills that you never recognized in a more organized or aged environment. Due to a spirit of invention - there are numerous opportunities to climb a career ladder here.
    Yes, the company is HQ'd in a different country. Not unlike other companies that grew before us, acclimation had to take place.
    The challenge here is there is less communication inter-departmentally, however there are demands inter-departmentally that impact you. This presents and opportunity to skillfully figure out how to meet those demands by synergize with teams to be pro-active. If you are willing to have exposure to executives or managers - and you are intelligent and present plausible solutions you are truly appreciated.
    A captive that pays a bonus, wait multiple bonuses. Yes! I am unsure of every department, however, from what I hear in a credit center there is incentive there as well as corporate.
    This is a company that is likely to grow for another 20 years! Successfully!
    Six sigma principals helped the OEM, they are beginning training here at the Captive on processes.

    Cons

    Can be a challenging work load balance.
    Culture is still assimilating.

    Advice to ManagementAdvice

    A bit more processes in place would be helpful. Potential for a six sigma review may coordinate workflow and inter-department communications.
    Good benefits, an HMO would be a great addition for more affordable healthcare.
    PTO time is unusual.
    Need a quality temporary disability company paid benefit.

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Contractors are not treated the same as employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contractor in Irvine, CA
    Current Employee - Contractor in Irvine, CA

    I have been working at Hyundai Capital America

    Pros

    Insurance if you are full time as a contractor none.

    Cons

    This company shows a noticeable preference in how they treat their full time employees to the contractors there. Communication is poor as management does not communicate well with updates on what is going on in company. Contractors are not treated well here and it is very noticeable in the day to day workday. I see how the upper management is not in touch nor do they care about their teams at all.

    Doesn't Recommend
    Neutral Outlook
  3. 5 people found this helpful  

    Horrible working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst Human Resources in Irvine, CA
    Current Employee - Analyst Human Resources in Irvine, CA

    I have been working at Hyundai Capital America full-time (more than 3 years)

    Pros

    Not a single positive thing about this company other than the day you quit and walk out.

    Cons

    HR and recruiting department management is incompetent. If you like being harassed, bullied and verbally abused this is the place for you.If you file a complaint with HR nothing is done and you will be retaliated against. The company offers no work life balance. You will be paid below market value cause the Comp team has no clue how to price a job in a competitive market. If you have been fired from previous employers for abusing your staff Hyundai will hire you. This is not a place for anyone who believes in hard work and fairness. If you are unethical this is the place for you. Good luck to anyone who even considers a career here, you will be sorry.

    Advice to ManagementAdvice

    Get a clue and look into how HR management treats employees. If you cleaned house in HR you would avoid being sued so much.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 6 people found this helpful  

    If you are out of a job, this is the place. Otherwise, keep on looking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager II in Irvine, CA
    Current Employee - Manager II in Irvine, CA

    I have been working at Hyundai Capital America full-time (more than 8 years)

    Pros

    Good pay
    Good benefits (medical)
    Good people
    Good car leases + insurance
    Good opportunities (tons of jobs open, people move around a lot)

    Cons

    Awful Work-Life balance (they will work you to the bone with little concern for your heath)
    Terrible Culture (tries to be Apple, but they are not)
    Stress is high with lots of fire drills all the time
    No clear vision
    No real mission (sad)
    High burn-out (unless you're Korean and you're use to it)
    Hired tons of people who don't really know what they are doing. There are people waiting around for work.
    Way too many PowerPoint presentations
    Terrible systems

    Advice to ManagementAdvice

    No advice, they would never listen. They only listen to directions from the head office in Korea.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 5 people found this helpful  

    New hire experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst II in Irvine, CA
    Current Employee - Analyst II in Irvine, CA

    I have been working at Hyundai Capital America full-time (less than an year)

    Pros

    Depending on your team, it can be great or bad. Some teams (sales planning, etc) work late late hours (we're talking 11pm +). While others have better time management (you get off around 5:30)

    HR team is great and very friendly. However, their processes are a bit strange and they like to put you on the spot, i.e., they offer you a salary over the phone and if you agree, then you will get an offer letter. Usually the process is - phone call with offer > offer letter email with salary amount > you have time to think about the offer before agreeing to anything...

    Lots of team events lately so you can get to know your coworkers

    Cons

    Analyst level employees are required to time stamp in and out of their days and lunches. This is terrible and better suited for manual labor employment. This creates a culture based on time and not on value provided to the company. I would prefer a system in which you enter your hours manually at the end of the week as opposed to having to rush to your desk during lunch hour to make sure you clock in/out

    Orientation should be longer and more informative/interesting (more videos, less words)

    Advice to ManagementAdvice

    Consider placing emphasis on employee personal growth and embracing more updated systems, i.e. an overarching database of company info that is consolidated and simple. There is a lack of organization of dealer info.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great people. Hard working and collegial

    Current Employee - Manager III in Irvine, CA
    Current Employee - Manager III in Irvine, CA

    I have been working at Hyundai Capital America full-time (more than an year)

    Pros

    Beautiful facilities at HQ. great health insurance and daily perks like free coffee and drinks. Co workers are wonderful, haven't met a disgruntled one yet. If you are manager level or higher life is good for you here.

    Cons

    Vacation time is sub par and requirement for face time is antiquated concept.

  8. 8 people found this helpful  

    This company will age you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credit Department in Irvine, CA
    Former Employee - Credit Department in Irvine, CA

    I worked at Hyundai Capital America full-time (more than 3 years)

    Pros

    Benefits package includes above average health insurance and an expensive car lease with no credit check
    Many of my coworkers were great people and sometimes a bad environment can breed strong friendships
    It is possible to enjoy working here, but anyone with a backbone should stay away unless you REALLY need top notch insurance and an overpriced car.

    I do think there are those in the company who are really trying to make it a better place and unfortunately, none of these people have any real authority over anything, I just think there is only so much a pretty trophy, a fancy pedometer that you will immediately ebay for $100 and catered mandatory "corporate fun" can fix. After a while, all that nice stuff just seems like a slap in the face. However, that's not the fault of those who are trying their best to make it better.

    Cons

    I want to first say that, I know all auto finance companies have many of these problems and I definitely don't think Hyundai has the market cornered on in-house drama and chaos, however I will say out of all the ones I have worked at, Hyundai has the most severe problems and they run deep with this company.

    Poor management - Many grandfathered in or hired based on certain performance goals met -- however, this often does not translate into actual management skills and there isn't a whole lot of training to bring them up to speed.
    Much of the lower management has very little power or authority over their team, due to upper management, HR and Korea (who have very little information about what really happens on the floor) making decisions. This is partly because of the picture lower management paints for them, but all in all isn't very conducive to a well oiled machine of hard working, but happy, employees. Those who speak up or make too much noise will be fired, it has happened many, many, many times. I quit, but I think if I would have stayed long enough they would have found a way to get rid of me.

    Company walks the line between what is legal and what isn't, and often will not act upon something unless threatened with lawyers or the DOL, This includes employee legal issues and their actual business practices with customers. Work here and be prepared to look the other way on potential laws broken. They know how to side step whistle-blowing laws, so bringing it to someone's attention will often not resolve the problem itself and more than likely just get you a bad performance review, left out when the yearly pennies are given out for raises, or placed on the list to get fired soon.. They bank on the fact most of their employees have very little knowledge of the law.

    It is very difficult to get time off for vacation or family, let alone sick or medical leave. There have been multiple instances of people unable to get the medical leave they needed without fighting for it. Staff is stretched very tight, so when someone is able to take time off, the entire team suffers, which grows considerable resentment, which isn't good for teamwork or office morale.

    Reported sexual harassment goes unacknowledged and unpunished -- they will make the perpetrator re-watch the sexual harassment Power Point

    Management purposely breeds an environment that pits coworkers against each other, making it profitable to lie, cheat, and disparage other coworkers, as to hopefully get a bonus or make your cube-neighbor lose theirs.
    Meddlesome HR department with very little knowledge as to what each department does - they like to be involved, but never actually do anything. Their main function is to keep you quiet and try to keep you from filing lawsuits (which there have been plenty of). HR has a "training department", in which they are often hired without qualifications or experience in the job they are training.

    Some are able to move upwards and onwards to other positions or departments, but be aware that you will potentially get badmouthed to the other group or given an out of the blue poor review or write up (which forces you to stay) if your manager or department leader feels like they need you to stay where you or are just feeling particularly spiteful or malicious about your asserting yourself as an employee that has rights.

    Company culture in general is very unorganized and tends to have that mentality of "ignore the problem until it blows up and then FREAK OUT and act surprised when it does". I'm not sure that it will ever go away, but until it does, I wouldn't want to be an employee there again and definitely would never be a customer.

    Advice to ManagementAdvice

    You have to start listening to your employees or make a better effort to see what actually goes on. It can't be easy for you to constantly have to defend and make up reasons to shut down your subordinates, so stop. Take a moment and listen and see if there is a way to work with your employees versus working against them.

    If you want to boost morale, you need to stop making the employees feel like they are fighting each other for scraps. Encourage and reward good teamwork. Try to recognize and acknowledge ALL of your employees, not just production or the credit analysts.

    Pay more. The jobs that are being done are not hard ones, that is true, but it's not the work that is difficult. It's workign for Hyundai that is difficult.. I understand you might be benchmarking these salaries according to industry standards, however the conditions your employees are working under are definitely NOT industry standard and pay needs to be adjusted accordingly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Constantly busy. Not a start up, but has the feel of a start up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst II in Irvine, CA
    Current Employee - Analyst II in Irvine, CA

    I have been working at Hyundai Capital America full-time (more than an year)

    Pros

    The company is making greater effort to make it a better place to work. They gave out Nike Fuelbands one year and offers many opportunities to visit their other locations in America and South Korea throughout the year. Bonuses are very good.

    Cons

    They have four separate offices in Irvine alone. It causes some set back in not having all non-operational functions together.
    Too much changing direction due to pretty much having two CEO's, one at HCA and one at the parent company HCS.
    Lots of late hours

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Irvine, CA
    Former Employee - Analyst in Irvine, CA

    I worked at Hyundai Capital America full-time (more than 8 years)

    Pros

    Benefits, Location, direct manager, weather, water

    Cons

    Promotions are non existent if you are not with the "in crowd". You will not get recognized for your hard work
    Too much of a Corporate High School.
    Too much DRAMA
    CEO is new and you cannot even understand what he is saying in the meetings

    Advice to ManagementAdvice

    Get some education on how to manage the PEOPLE of this company and get rid of these CORPORATE HIGH SCHOOLERS. They had to clean house once before, might as well do it again..

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Contract employees are not appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at Hyundai Capital America as a contractor (less than an year)

    Pros

    Friday breakfast, social time. Beautiful building. I worked here as a contractor, and really enjoyed my time with HCA. Most of the people are very nice, especially the new hires. They make good cars.

    Cons

    Favoritism, favoritism, favoritism. I can't stress that enough. If they like you, then you are golden. If they don't, then forget about it. If you keep your mouth shut and come off as meek, you will succeed and the managers will love you. Even if your work quality is horrible, you will get ahead. Maybe this is the new corporate America? Avoid HR.

    Advice to ManagementAdvice

    Appreciate your contractors. Don't treat them like trash. Yes, you are in America, and there are Americans that need jobs, and we buy your product. Try to look beyond your Korean culture.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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