Hyundai Motor America

www.hyundaiusa.com
Profile Unclaimed

Hyundai Motor America Reviews

Updated February 15, 2015
Updated February 15, 2015
23 Reviews
3.1
23 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
John Krafcik
11 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    A friendly yet fast paced environment, in a lean corporate structure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Analyst in Fountain Valley, CA
    Current Employee - Program Analyst in Fountain Valley, CA

    I have been working at Hyundai Motor America full-time (more than 3 years)

    Pros

    Work life balance, ability to ask questions and work with other departments, work closely with management to achieve objectives.

    Cons

    Ability to advance within the company, either within or without your department.

    Recommends
    Neutral Outlook
  2. 2 people found this helpful  

    Worst place I have ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyundai Motor America full-time (more than 3 years)

    Pros

    You will quickly learn that Hyundai is Korean for "worst mistake of your life" when it comes to either their choice of cars or careers

    Cons

    Passive agressive ego-maniacal management that only cares about their bottom line. Poor quality of life and some serious flaws in judgment what it comes to who is put in positions of leadership

    Advice to ManagementAdvice

    My advice to anyone thinking of applying for a job there is one word....Run! Run far away.

    Doesn't Recommend
    Negative Outlook
  3.  

    Quality Inspector at Hyundai Motor America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Inspector in Portland, OR
    Current Employee - Quality Inspector in Portland, OR

    I have been working at Hyundai Motor America full-time (less than a year)

    Pros

    The job provides a variety of work situations that range from auditing cars, working with technology scans, and writing quality inspection reports.

    Cons

    The job can be mundane at times and does not require advanced skills. Many of people with jobs as higher ups are stressed out about their work causing issues in the work environment.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Average Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyundai Motor America

    Pros

    Company Perks and end of the year holiday

    Cons

    Different Cultures and limited opportunity

    Recommends
  6.  

    High expectations with low pay

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Sumter Junction, SC
    Current Employee - Customer Service in Sumter Junction, SC

    I have been working at Hyundai Motor America part-time (less than a year)

    Pros

    Paid training, work for home, no AHT

    Cons

    Very extensive quality matrix that all calls are graded on.

    Advice to ManagementAdvice

    Lighten up with quality matrix!

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great people, but needs better management.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyundai Motor America

    Pros

    Hyundai does a lot to take care of their employees. Great benefits and fair compensation.

    Cons

    Management needs to be better. Executive seem to overlook bad management and keep the status quo

  8. 3 people found this helpful  

    Be prepared to feel like a second citizen to the parent company in Korea.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Department Manager
    Former Employee - Service Department Manager

    I worked at Hyundai Motor America full-time (more than 3 years)

    Pros

    Nice people even if they are all depressed.

    Cons

    The pay is low and you will have to help the people who have been there too long and don't know how to work anymore.

    Advice to ManagementAdvice

    Get rid of managers that don't know how to mentor! If no one likes the boss why would anyone want to work for them?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Working for Hyundai was challenging. They expect there sales force to get by on very little.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Consultant in Los Angeles, CA
    Former Employee - Sales Consultant in Los Angeles, CA

    I worked at Hyundai Motor America full-time (more than 5 years)

    Pros

    The quality is better than Toyota and Honda. Best warranty in America.

    Cons

    The worst bonus system. You have to tell the customer to lie on the survey. Hyundai sends surveys to all customers after 2 weeks of taking delivery. The survey asks customers to rate there overall experience. Its from 1-10. In order to qualify for your bonus you need a score of 930 overall. If you have one customer who gives you less than 7 your tanked and wont make any money for a while. If you get 2 customers that tank you, it could take 3 months to get your score back up. So every sales person coaches the customer to give all 10. But there are always those customers who want to express themselves because finance took too long or they felt they didn't get the car for free. What people don't understand is we are not making money on new cars. If you think you can raise a family selling new cars today your crazy. The only way to make up the difference is with this extra Hyundai money. So you make $100 on new and $50 from Hyundai if your customer service index is good. I have seen so many good sales people get tanked on survey from circumstances they had no control of. It's sad.

     If you are not Korean and are near a large Korean population you are at a big disadvantage especially if you managers are Korean and there are Korean sales consultants. Koreans customers prefer to work only with Korean, even the Koreans who speak and understand English well. You greet a Korean customer and they will walk right by you and search for a Korean sales person. Its horrible and blatantly rude. If they do talk to you they say " Any Korean person available" in person or over the phone. Imagine if a white person walks in to a Ford dealership and a Korean sales person greets him and the customer says " white person please". Its the same thing, just reversed. The Korean management nurse and feed the Korean sales people like a bird feeds it's Chiclets. Your on the outs from the get go. I'm not saying you wont be appreciated and respected, you just wont be a insider. They communicate in Korean all day long. Now that said, there are the dealerships with no Koreans and no Korean customers. There completely different but the sales bonus is still the same. Here is LA there is a large Korean population. So it might be different where you live.

    Advice to ManagementAdvice

    Stop talking in Korean if not everyone in the room can understand. Its rude.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Good Place, Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Costa Mesa, CA
    Current Employee - Manager in Costa Mesa, CA

    I have been working at Hyundai Motor America full-time (less than a year)

    Pros

    Been on the job for a short period and really getting to know some great people. Dynamic organization with people with their heart in the work.

    Cons

    Getting used to the layers of having to report through Korea which seems to slow the decision making process... but slowly getting how that works.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good pay and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Department Manager in Fountain Valley, CA
    Current Employee - Service Department Manager in Fountain Valley, CA

    I have been working at Hyundai Motor America full-time (more than 5 years)

    Pros

    Benefits and pay are competitive. Great company events. There are also more job promotion opportunities if you are in the sales area.

    Cons

    Career development is limited unless you want to retire in the company.

    Advice to ManagementAdvice

    Management need to take ownership of the company in terms of people development and future planning.

    Recommends
    Neutral Outlook
    Approves of CEO

Work at Hyundai Motor America? Share Your Experiences

Hyundai Motor America

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.