IATA Reviews in Canada

Updated September 15, 2014
Updated September 15, 2014
63 Reviews
2.7
63 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
IATA Director General & CEO Tony Tyler
Tony Tyler
24 Ratings

Review Highlights

Pros
  • Reasonably good salary, but nothing special (in 8 reviews)

  • Better than average pay, good benefits such as health insurance, holidays (in 7 reviews)


Cons
  • In the pre-Tyler years senior management adopted a bullying style and set impossible targets (in 16 reviews)

  • Management by fear and blame culture (in 5 reviews)

More Highlights

31 Employee Reviews Back to all reviews

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  1.  

    IATA REview

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IATA as an intern for less than a year

    Pros

    Office culture, benefits, compensation. Challenging and a place to develop basic aviation knowledge. Outgoing environment w/great management support. Benefits and compensation in comparison to other firms.

    Cons

    Understaffed requiring work over load. Organization structure diff from other big operating firms. Requires more mentorship opportunities with new interns - they could be valuable resources and candidates for full-time employment

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    4 years, 2 office locations, and 1 amazing experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Analyst  in  Montreal, QC (Canada)
    Former Employee - Operations Analyst in Montreal, QC (Canada)

    I worked at IATA full-time for more than 3 years

    Pros

    -Amazing colleagues in all of the global IATA offices
    -Ease of transferring from one office to another
    -Considerable knowledge to be gained in all aspects of the aviation industry
    -Great work -life balance
    -IATA training courses provided to employees at a significant discount

    Cons

    Previously, many complaints regarding employment at IATA were due to a very bureaucratic style of management that was largely due to the management in place. Since assignment of the new Director General things have taken a turn for the better. The new style of management empowers employees and is not only transparent to employees but also to its main stakeholders.

    Advice to ManagementAdvice

    Continue the path that Tony Tyler has set in place

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    change is the constant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Montreal, QC (Canada)
    Former Employee - Anonymous Employee in Montreal, QC (Canada)

    I worked at IATA full-time for more than a year

    Pros

    international company with multi-cultural staff. Great colleagues and professionals. People are passionate for the industry. An interesting experience in a different non-profit organization where sales and marketing drive the business

    Cons

    Management by fear. Weird atmosphere. People were treated poorly. Only a chosen few could beneficiate to some training or any other treatment, such as bonus or awards.

    Advice to ManagementAdvice

    respect your people. believe in the values you have posted on every walls.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Good experience with very little to no prospects - definitely not the best option as a career starter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Montreal, QC (Canada)
    Former Employee - Intern in Montreal, QC (Canada)

    I worked at IATA as an intern for less than a year

    Pros

    Great knowledgeable people from around the globe. Working environment and corporate culture are good - a lot of activities to stay both mentally (industry updates during lunch breaks, conferences and business trips) and physically (team building and football club) fit, learning curve and great feeling of making a contribution to something big.

    Cons

    No promotion prospects is the biggest concern. Interns seem to be considered as cheap labor force and are hired when the company is "out of hands" on a project. Hence, chances of staying after an internship are close to zero. HR policies with fancy wording are good only on paper, internal promotion doesn't work due to both lack of motivation (interns come and go, hence the long-felt attitude that you are here only temporarily) and lack of job openings (huge gap in terms of availability - almost no entry-level positions that I could consider a continuation to my work as an intern; an absurdly big number of senior management job postings though).

    Advice to ManagementAdvice

    Internship program should be designed as a way of prospective development for an organization, and not a temporary fix to a worker shortage problem.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Good overall experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Montreal, QC (Canada)
    Former Employee - Intern in Montreal, QC (Canada)

    I worked at IATA as an intern for less than a year

    Pros

    Vacations (12.5 days every 6 months), very decent coffee machines.

    Cons

    If you do not work in a department with a good revenue / budget then you are not very likely to stay after your internship. Your position will be re-posted in the careers website even before you are gone.

    Advice to ManagementAdvice

    After several months of training and specialization many interns are let go given that permanent employees are more expensive to hire. However, one fully functional intern (potential permanent employee) can easily do the job of two new hired interns.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I learnt alot from my internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Montreal, QC (Canada)
    Current Employee - Anonymous Employee in Montreal, QC (Canada)

    I have been working at IATA as an intern for less than a year

    Pros

    very multicultural, people are nice and friendly, many conferences happening, chance to build a network of professionals, as an intern they give you a lot of responsibilities, which is a great learning experience

    Cons

    salary too low, no room for career development, lots of politics happening behind the scene, people are not necessarily the best fit for their positions. I met people with no expertise who were having managerial positions.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great workplace. Nice people from all over the world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Montreal, QC (Canada)
    Current Employee - Manager in Montreal, QC (Canada)

    I have been working at IATA full-time for more than a year

    Pros

    High salary, superb insurance, great work.

    Cons

    Promotion is not so common.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    A job to go to because I need one, but no real motivation as it is a dead end job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IATA full-time for more than 10 years

    Pros

    -International exposure
    -Statutory holidays as well as 20 days off (older employees who didn't opt in for the new working hours)

    Cons

    -No raises for many years
    -No promotions unless you are friends with PPD
    -Unequal pay for Canadian employees vs ex-pats

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    A truly horrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Montreal, QC (Canada)
    Former Employee - Director in Montreal, QC (Canada)

    I worked at IATA full-time for more than a year

    Pros

    Good salaries with tax free advantages for expats, good location in downtown Montreal, very nice working colleagues at the 'ground level'.

    Cons

    In the pre-Tyler years senior management adopted a bullying style and set impossible targets. The Human Capital organisation had far too much power and wielded it with no compassion. IATA employs many people with a good understanding of the industry, but management has little interest in motivating people to contribute to industry improvement. IATA is really just a money making machine with too many egos in the senior management team.

    Advice to ManagementAdvice

    Flush out ALL of the old school of management. Radical surgery is the only way. Also, the old brand and image needs a complete revamp.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great potential but poor senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IATA full-time for more than 5 years

    Pros

    Great intrenational environment, culturally diverse, lots of travel, good salary and great benefits. It is a good environment to spend 3 to 5 years and move on.

    Cons

    Lack of opportunities for professional development since senior management doesn't want to invest in employees and courses. Senior management incompetent and takes credit for all the achievements. No salary increases. Working atmosphere is pretty bad and moral low. New DG didn't do lots of changes (made lots of promises though).

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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