IATA Reviews in Montreal, QC

Updated August 30, 2014
Updated August 30, 2014
63 Reviews
2.7
63 Reviews
Rating Trends

Recommend to a friend
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IATA Director General & CEO Tony Tyler
Tony Tyler
24 Ratings

Review Highlights

Pros
  • Reasonably good salary, but nothing special (in 8 reviews)

  • Better than average pay, good benefits such as health insurance, holidays (in 7 reviews)


Cons
  • In the pre-Tyler years senior management adopted a bullying style and set impossible targets (in 16 reviews)

  • Management by fear and blame culture (in 5 reviews)

More Highlights

28 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    4 years, 2 office locations, and 1 amazing experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Analyst  in  Montreal, QC (Canada)
    Former Employee - Operations Analyst in Montreal, QC (Canada)

    I worked at IATA full-time for more than 3 years

    Pros

    -Amazing colleagues in all of the global IATA offices
    -Ease of transferring from one office to another
    -Considerable knowledge to be gained in all aspects of the aviation industry
    -Great work -life balance
    -IATA training courses provided to employees at a significant discount

    Cons

    Previously, many complaints regarding employment at IATA were due to a very bureaucratic style of management that was largely due to the management in place. Since assignment of the new Director General things have taken a turn for the better. The new style of management empowers employees and is not only transparent to employees but also to its main stakeholders.

    Advice to ManagementAdvice

    Continue the path that Tony Tyler has set in place

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    change is the constant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Montreal, QC (Canada)
    Former Employee - Anonymous Employee in Montreal, QC (Canada)

    I worked at IATA full-time for more than a year

    Pros

    international company with multi-cultural staff. Great colleagues and professionals. People are passionate for the industry. An interesting experience in a different non-profit organization where sales and marketing drive the business

    Cons

    Management by fear. Weird atmosphere. People were treated poorly. Only a chosen few could beneficiate to some training or any other treatment, such as bonus or awards.

    Advice to ManagementAdvice

    respect your people. believe in the values you have posted on every walls.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Good experience with very little to no prospects - definitely not the best option as a career starter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Montreal, QC (Canada)
    Former Employee - Intern in Montreal, QC (Canada)

    I worked at IATA as an intern for less than a year

    Pros

    Great knowledgeable people from around the globe. Working environment and corporate culture are good - a lot of activities to stay both mentally (industry updates during lunch breaks, conferences and business trips) and physically (team building and football club) fit, learning curve and great feeling of making a contribution to something big.

    Cons

    No promotion prospects is the biggest concern. Interns seem to be considered as cheap labor force and are hired when the company is "out of hands" on a project. Hence, chances of staying after an internship are close to zero. HR policies with fancy wording are good only on paper, internal promotion doesn't work due to both lack of motivation (interns come and go, hence the long-felt attitude that you are here only temporarily) and lack of job openings (huge gap in terms of availability - almost no entry-level positions that I could consider a continuation to my work as an intern; an absurdly big number of senior management job postings though).

    Advice to ManagementAdvice

    Internship program should be designed as a way of prospective development for an organization, and not a temporary fix to a worker shortage problem.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Good overall experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Montreal, QC (Canada)
    Former Employee - Intern in Montreal, QC (Canada)

    I worked at IATA as an intern for less than a year

    Pros

    Vacations (12.5 days every 6 months), very decent coffee machines.

    Cons

    If you do not work in a department with a good revenue / budget then you are not very likely to stay after your internship. Your position will be re-posted in the careers website even before you are gone.

    Advice to ManagementAdvice

    After several months of training and specialization many interns are let go given that permanent employees are more expensive to hire. However, one fully functional intern (potential permanent employee) can easily do the job of two new hired interns.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I learnt alot from my internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Montreal, QC (Canada)
    Current Employee - Anonymous Employee in Montreal, QC (Canada)

    I have been working at IATA as an intern for less than a year

    Pros

    very multicultural, people are nice and friendly, many conferences happening, chance to build a network of professionals, as an intern they give you a lot of responsibilities, which is a great learning experience

    Cons

    salary too low, no room for career development, lots of politics happening behind the scene, people are not necessarily the best fit for their positions. I met people with no expertise who were having managerial positions.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great workplace. Nice people from all over the world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Montreal, QC (Canada)
    Current Employee - Manager in Montreal, QC (Canada)

    I have been working at IATA full-time for more than a year

    Pros

    High salary, superb insurance, great work.

    Cons

    Promotion is not so common.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    A truly horrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Montreal, QC (Canada)
    Former Employee - Director in Montreal, QC (Canada)

    I worked at IATA full-time for more than a year

    Pros

    Good salaries with tax free advantages for expats, good location in downtown Montreal, very nice working colleagues at the 'ground level'.

    Cons

    In the pre-Tyler years senior management adopted a bullying style and set impossible targets. The Human Capital organisation had far too much power and wielded it with no compassion. IATA employs many people with a good understanding of the industry, but management has little interest in motivating people to contribute to industry improvement. IATA is really just a money making machine with too many egos in the senior management team.

    Advice to ManagementAdvice

    Flush out ALL of the old school of management. Radical surgery is the only way. Also, the old brand and image needs a complete revamp.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great people, bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Montreal, QC (Canada)
    Former Employee - Manager in Montreal, QC (Canada)

    I worked at IATA full-time for more than 3 years

    Pros

    You get to meet people from all around the world, with great expertise and a real passion for aviation. Projects are interesting and the aviation industry is truely fascinating. You get to travel frequently depending on your role. Good benefits.

    Cons

    You never know if today is your last day. Employees are scared of human resources. High turnover. Management by fear. Very bureaucratic, you can drown in processes and wait very long for approvals. Higher management takes credit for your hard work, and career opportunities are based on political moves rather than the work that has been achieved.

    Advice to ManagementAdvice

    Communicate more, stop scaring employees with monthly purges. Clean up the C and D bands.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    "Axis of Evil" is finally broken

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Montreal, QC (Canada)
    Current Employee - Assistant Manager in Montreal, QC (Canada)

    I have been working at IATA full-time for more than 5 years

    Pros

    Better pay, travel facilities, other benefits. Many in the industry still regard the Association as influential

    Cons

    No Industry expertise. Senior Management not knowledgeable. A lot was expected of the new DG but nothing much has changed except the jargon and rhetoric. Too many undeserving people have had their jobs protected under the project Blue Skies.

    Advice to ManagementAdvice

    Apparently IATA is going to rid itself of some its despicable past very soon, perhaps its time to reverse some of evil policies of that era. E.g. at the moment those who were fired in the past during IATA's numerous "purges" cannot be re-employed. This should be changed immediately. Some of them may still qualify for existing or forthcoming job vacancies (whether they would want to come back or not may be another issue) and should be allowed to apply. Some of the lost industry expertise could thus be brought back.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern, IATA Distance Learning Support  in  Montreal, QC (Canada)
    Former Employee - Intern, IATA Distance Learning Support in Montreal, QC (Canada)

    I worked at IATA part-time for less than a year

    Pros

    Opportunity for students that are still in university and new grads; opportunity to work inside a major organization and gain a lot of knowledge of the air transport industry.

    Cons

    As soon as you are done an internship they can easily forget about you; they hire a lot of interns because they are a lot "cheaper" than full-time permanent employees.

    Advice to ManagementAdvice

    Give for chance for interns to grow in the company.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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