IATA

www.iata.org

IATA Reviews

Updated January 22, 2015
Updated January 22, 2015
72 Reviews
2.9
72 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
IATA Director General & CEO Tony Tyler
Tony Tyler
27 Ratings

Review Highlights

Pros
  • Good salary and good people to work with (except HR) (in 9 reviews)

  • Better than average pay, good benefits such as health insurance, holidays (in 7 reviews)


Cons
  • In the pre-Tyler years senior management adopted a bullying style and set impossible targets (in 16 reviews)

  • Management by fear and blame culture (in 5 reviews)

More Highlights

Employee Reviews

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  1.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IATA

    Pros

    great coworkers, every one is passionate about the aviation industry, decent salary

    Cons

    management brought in from elsewhere-didn't come up with organization so they sometimes did not really know what they were doing

  2.  

    Great software company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Confidential in Miami, FL
    Former Employee - Confidential in Miami, FL

    I worked at IATA full-time (more than 3 years)

    Pros

    Even though the computer system used by the company is a bit historical (the IBM AS/400), it's software serves many reputable aviation companies helping them with revenue and aircraft maintenance. The software is great and very comprehensible.

    Cons

    The company was a bit slow to convert over to online help from printed help manuals, but that is it.

    Advice to ManagementAdvice

    Listen to employees - they are generally there to do a good job for you.

    Recommends
    Positive Outlook
  3.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IATA

    Pros

    Great place to work with

    Cons

    None not really any issues

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great Industry, Amazing place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Miami, FL
    Current Employee - Customer Service Representative in Miami, FL

    I have been working at IATA full-time (more than a year)

    Pros

    Great benefits, equal opportunities to grow and several options.

    Cons

    Lack of organization and Inexperienced management.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst Remittance and Settlement in Miami, FL
    Current Employee - Analyst Remittance and Settlement in Miami, FL

    I have been working at IATA full-time (more than a year)

    Pros

    Good experience and good friends

    Cons

    A lot of Burocracy here

    Advice to ManagementAdvice

    More Empathy to employees here

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    It's a good stepping stone company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst Remittance and Settlement in Miami, FL
    Current Employee - Analyst Remittance and Settlement in Miami, FL

    I have been working at IATA full-time (more than a year)

    Pros

    The start up salaries are pretty good + the benefits such as vacation, sick days and insurance are great!

    Cons

    Not a lot of oportunity to grow within the company + its hard to get a raise

    Advice to ManagementAdvice

    IATA should have a tuiton reimbursment policy

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    IATA: Good on paper: terrible in practice. An overhaul is long overdue!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at IATA

    Pros

    Good benefits (healthcare, vacation/time off) and networking opportunity. The people are dedicated even though they often feel resentment toward the company and its "ways."

    Cons

    Inconsistent promotion standards. Hypocrytical when applying mission/vision statements. They expect 100% dedication without reciprocation. Salaries are below average when compared to similar positions in other companies. No true leadership vision and no planning.

    Advice to ManagementAdvice

    Set an attainable vision for the company and develop a plan to achieve it. Treat employees fairly. A title does not guarantee competency. Don't be so scared to get rid of the incompetent people in the company. Shifting them to other positions does not cure the problem.

    Doesn't Recommend
  9.  

    Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IATA

    Pros

    Great people, great vacation, great benefits.

    Cons

    No cons for this company

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Intern in IATA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Montreal, QC (Canada)
    Current Employee - Intern in Montreal, QC (Canada)

    I have been working at IATA as an intern (less than a year)

    Pros

    Diverse employees from different countries

    Cons

    Hard to find a permanent position

    Advice to ManagementAdvice

    Invest in fresh grads

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Good Start and Bad Finish

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Geneva (Switzerland)
    Current Employee - Anonymous Employee in Geneva (Switzerland)

    I have been working at IATA full-time (more than 3 years)

    Pros

    Great opportunities for entry-level, graduate students to work in an international organization.

    Cons

    Poor leadership, no transparency, no professional development, useless HR department.

    Advice to ManagementAdvice

    Stop the HR department from playing favoritism and allow for professional development for ALL employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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