IATA Reviews

Updated April 17, 2015
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3.5
80 Reviews
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Recommend to a friend
Approve of CEO
IATA Director General & CEO Tony Tyler
Tony Tyler
32 Ratings

Pros
  • Good salary and good people to work with (except HR) (in 9 reviews)

  • Better than average pay, good benefits such as health insurance, holidays (in 7 reviews)

Cons
  • In the pre-Tyler years senior management adopted a bullying style and set impossible targets (in 16 reviews)

  • Management by fear and blame culture (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Difficult upper management, but local team and head office staff great folks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Miami, FL
    Current Employee - Director in Miami, FL

    I have been working at IATA

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Work, people and mission very gratifying.

    Cons

    Not well organized for a Global organization, confused if it should be non-for profit or not. Upper management not held accountable for poor decisions.

    Advice to Management

    Trust in key field leadership ask for input when making sweeping changes for the industry and for the organization.

  2. Sales Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Miami, FL
    Former Employee - Sales in Miami, FL

    I worked at IATA full-time (More than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    great benefits, 4 weeks vacation

    Cons

    the review process is terrible and to get a raise is almost impossible

    Advice to Management

    the head guys in geneva need to get their act together

  3. It has been amazing, great co workers and amazing work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IATA

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great People,
    great benefits
    not stressful
    plethora of cultures
    open space etiquette

    Cons

    PA are done politically
    you have to be in a circle to get promoted
    no formal training
    experience is a niche, won't help you getting into other job opportunities
    people are too sentimental

    Advice to Management

    Stop promoting by favoritism and by merit

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Good exposure to the Aviation Industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at IATA as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good welfare and competitive salaries.

    Cons

    Upper management is oblivious to the problems faced at the ground level. Interns are hired to clear backlogs from years ago.

    Advice to Management

    Have an exit interview in place for interns and take it seriously.

  6. Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IATA

    Pros

    great coworkers, every one is passionate about the aviation industry, decent salary

    Cons

    management brought in from elsewhere-didn't come up with organization so they sometimes did not really know what they were doing

  7. Great software company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Confidential in Miami, FL
    Former Employee - Confidential in Miami, FL

    I worked at IATA full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Even though the computer system used by the company is a bit historical (the IBM AS/400), it's software serves many reputable aviation companies helping them with revenue and aircraft maintenance. The software is great and very comprehensible.

    Cons

    The company was a bit slow to convert over to online help from printed help manuals, but that is it.

    Advice to Management

    Listen to employees - they are generally there to do a good job for you.

  8. Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IATA

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work with

    Cons

    None not really any issues

  9. Great Industry, Amazing place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Miami, FL
    Current Employee - Customer Service Representative in Miami, FL

    I have been working at IATA full-time (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great benefits, equal opportunities to grow and several options.

    Cons

    Lack of organization and Inexperienced management.

  10. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst Remittance and Settlement in Miami, FL
    Current Employee - Analyst Remittance and Settlement in Miami, FL

    I have been working at IATA full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good experience and good friends

    Cons

    A lot of Burocracy here

    Advice to Management

    More Empathy to employees here

  11. It's a good stepping stone company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst Remittance and Settlement in Miami, FL
    Current Employee - Analyst Remittance and Settlement in Miami, FL

    I have been working at IATA full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The start up salaries are pretty good + the benefits such as vacation, sick days and insurance are great!

    Cons

    Not a lot of oportunity to grow within the company + its hard to get a raise

    Advice to Management

    IATA should have a tuiton reimbursment policy

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