IATA

www.iata.org

IATA Reviews

Updated January 22, 2015
Updated January 22, 2015
72 Reviews
2.9
72 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
IATA Director General & CEO Tony Tyler
Tony Tyler
27 Ratings

Review Highlights

Pros
  • Good salary and good people to work with (except HR) (in 9 reviews)

  • Better than average pay, good benefits such as health insurance, holidays (in 7 reviews)


Cons
  • In the pre-Tyler years senior management adopted a bullying style and set impossible targets (in 16 reviews)

  • Management by fear and blame culture (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great software company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Confidential in Miami, FL
    Former Employee - Confidential in Miami, FL

    I worked at IATA full-time (more than 3 years)

    Pros

    Even though the computer system used by the company is a bit historical (the IBM AS/400), it's software serves many reputable aviation companies helping them with revenue and aircraft maintenance. The software is great and very comprehensible.

    Cons

    The company was a bit slow to convert over to online help from printed help manuals, but that is it.

    Advice to ManagementAdvice

    Listen to employees - they are generally there to do a good job for you.

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    IATA REview

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IATA as an intern (less than a year)

    Pros

    Office culture, benefits, compensation. Challenging and a place to develop basic aviation knowledge. Outgoing environment w/great management support. Benefits and compensation in comparison to other firms.

    Cons

    Understaffed requiring work over load. Organization structure diff from other big operating firms. Requires more mentorship opportunities with new interns - they could be valuable resources and candidates for full-time employment

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    4 years, 2 office locations, and 1 amazing experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Analyst in Montreal, QC (Canada)
    Former Employee - Operations Analyst in Montreal, QC (Canada)

    I worked at IATA full-time (more than 3 years)

    Pros

    -Amazing colleagues in all of the global IATA offices
    -Ease of transferring from one office to another
    -Considerable knowledge to be gained in all aspects of the aviation industry
    -Great work -life balance
    -IATA training courses provided to employees at a significant discount

    Cons

    Previously, many complaints regarding employment at IATA were due to a very bureaucratic style of management that was largely due to the management in place. Since assignment of the new Director General things have taken a turn for the better. The new style of management empowers employees and is not only transparent to employees but also to its main stakeholders.

    Advice to ManagementAdvice

    Continue the path that Tony Tyler has set in place

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great workplace. Nice people from all over the world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Montreal, QC (Canada)
    Current Employee - Manager in Montreal, QC (Canada)

    I have been working at IATA full-time (more than a year)

    Pros

    High salary, superb insurance, great work.

    Cons

    Promotion is not so common.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It's a good stepping stone company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst Remittance and Settlement in Miami, FL
    Current Employee - Analyst Remittance and Settlement in Miami, FL

    I have been working at IATA full-time (more than a year)

    Pros

    The start up salaries are pretty good + the benefits such as vacation, sick days and insurance are great!

    Cons

    Not a lot of oportunity to grow within the company + its hard to get a raise

    Advice to ManagementAdvice

    IATA should have a tuiton reimbursment policy

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IATA

    Pros

    great coworkers, every one is passionate about the aviation industry, decent salary

    Cons

    management brought in from elsewhere-didn't come up with organization so they sometimes did not really know what they were doing

  8.  

    Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IATA

    Pros

    Great people, great vacation, great benefits.

    Cons

    No cons for this company

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IATA

    Pros

    Great place to work with

    Cons

    None not really any issues

    Recommends
    Positive Outlook
  10.  

    A great experience and international environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Montreal, QC (Canada)
    Current Employee - Intern in Montreal, QC (Canada)

    I have been working at IATA full-time (less than a year)

    Pros

    Friendly working environment, long annual leave, work life balance.

    Cons

    Almost impossible to stay in the company after the internship.
    Few opportunity for young talents.

    Advice to ManagementAdvice

    Develop internal talents'skills and knowledge.
    Invest on fresh graduates and provide them opportunities.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great Industry, Amazing place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Miami, FL
    Current Employee - Customer Service Representative in Miami, FL

    I have been working at IATA full-time (more than a year)

    Pros

    Great benefits, equal opportunities to grow and several options.

    Cons

    Lack of organization and Inexperienced management.

    Recommends
    Neutral Outlook
    Disapproves of CEO

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