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IATA Reviews

Updated Jul 22, 2014
IATA – Switzerland – “Antiproductive open space offices”

IATA – Switzerland – “Antiproductive open space offices”
All Employees Current Employees Only

2.1 60 reviews

71% Approve of the CEO

IATA Director General & CEO Tony Tyler

Tony Tyler

(21 ratings)

25% of employees recommend this company to a friend

Review Highlights

Pros
  • Reasonably good salary, but nothing special (in 8 reviews)

  • Better than average pay, good benefits such as health insurance, holidays (in 7 reviews)


Cons
  • In the pre-Tyler years senior management adopted a bullying style and set impossible targets (in 16 reviews)

  • Management by fear and blame culture (in 5 reviews)

More Highlights
60 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Learn and Move Up As You Go!

    Analyst (Current Employee) Geneva (Switzerland)

    ProsBenefits, insurance for health care + dental care.
    If spouse/partner (>1 year) is unemployed, IATA contributes to their insurance as well.

    ConsYour direct manager - if it's a good one, even a challenging job is fun and fulfilling.
    If it's not, it's a dread.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Enjoyable work, poor senior management

    Manager (Former Employee) Geneva (Switzerland)

    ProsSome great people to work with who are very knowledgeable and want to make a difference
    Travel opportunities
    Good pay but don't expect to get a pay rise

    ConsIncompetent senior management who are promoted to their positions because of who they know not what they can do.
    Management by fear and blame culture
    Senior management ride on the hard work of employees and take credit for everything that works well and the successes

    Advice to Senior ManagementWith the New DG in place many hoped it would be the opportunity to clear out some of the senior management who bring nothing to the business and see it as a gravy train. Talk about the importance of Culture and ethics but pay scant regard to either......

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Management Issues created a hollow company with signficantly reduced expertise

    Anonymous Employee (Former Employee)

    ProsReasonably good salary, but nothing special

    ConsMany of the good managers have left the company. The quality (and knowledge) of some of the senior managers is very poor particularly in the MACs division. Very low staff morale driven by a culture of fear.

    Advice to Senior ManagementUproot the corporate culture. Stop talking about decency / values etc and actually live that way.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    "Axis of Evil" is finally broken

    Assistant Manager (Current Employee) Montreal, QC (Canada)

    ProsBetter pay, travel facilities, other benefits. Many in the industry still regard the Association as influential

    ConsNo Industry expertise. Senior Management not knowledgeable. A lot was expected of the new DG but nothing much has changed except the jargon and rhetoric. Too many undeserving people have had their jobs protected under the project Blue Skies.

    Advice to Senior ManagementApparently IATA is going to rid itself of some its despicable past very soon, perhaps its time to reverse some of evil policies of that era. E.g. at the moment those who were fired in the past during IATA's numerous "purges" cannot be re-employed. This should be changed immediately. Some of them may still qualify for existing or forthcoming job vacancies (whether they would want to come back or not may be another issue) and should be allowed to apply. Some of the lost industry expertise could thus be brought back.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good and bad

    Intern, IATA Distance Learning Support (Former Employee) Montreal, QC (Canada)

    ProsOpportunity for students that are still in university and new grads; opportunity to work inside a major organization and gain a lot of knowledge of the air transport industry.

    ConsAs soon as you are done an internship they can easily forget about you; they hire a lot of interns because they are a lot "cheaper" than full-time permanent employees.

    Advice to Senior ManagementGive for chance for interns to grow in the company.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Good for a couple of years - then I suggest you move on..

    Anonymous Employee (Former Employee) Geneva (Switzerland)

    ProsThe salary package and benefits are generally good. Especially for junior staff the salaries are often way above market.
    There are many nice and dedicated people

    ConsThe senior management rules by fear... Numerous restructurings followed by recruitment campaigns that gives the impression that no planning or mid/long-term strategy is in place. If you think about the millions wasted.. Employees are over-worked and management shows no respect what so ever to the work-life balance of the employees. You don't want to work 12-14 hours per day? Well off you go...

    Advice to Senior ManagementLets hope that with the arrival of Tony Tyler things will change.. He seems much more human than the previous DG... But without making some additional changes at the senior management level, not sure he will get there...

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Intern

    Intern (Current Employee) Amman (Jordan)

    ProsGood co-worker communication skills
    Nice people in general

    ConsHigh ups policies are strict and rigid with no respect to lower employers.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Cosmopolitan, relaxed atmosphere but disorganized (2006, not 2008)

    Administrative Assistant (Former Employee) Montreal, QC (Canada)

    ProsColleagues are from all over the world and generally very motivated. Relatively relaxed atmosphere, great location in downtown Montreal and very nice building. HR is able to fast-track foreign employees and also provide free French classes through the Québec government. Clubs allow for getting to know employees outside of work.

    ConsManagement, and senior management especially, was often disorganized and very last minute. Micromanaging on the part of senior managers. Employees come and go - lots of turnover. There's a lack of job security.

    Advice to Senior ManagementPlease be better organized, consider retaining employees rather than retraining temps, micromanage less and leave it to middle managers.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Unbelievable; simply unbelievable treatment of staff by HR.

    Anonymous Employee (Former Employee)

    ProsA wonderful bunch of people to work with. A great staff association that organizes sociable after work activities. A pleasant international environment.

    ConsHuman Capital management. really kind of forgets they are managing just that, humans. Salary freeze eventually force good experienced people out the door for greener pastures.

    Advice to Senior ManagementDisappointing to see more of the same old by the new management. Was looking forward to seeing things turn around for IATA.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    A mix bag of ups and downs.

    Anonymous Employee (Current Employee)

    ProsGood people to work with.
    A vast amount of knowledge.
    Administrative inferno has been lessened in small increments.

    ConsMore work is needed in making viable changes.
    Changes to benefit the member airlines are happening faster than changes that will benefit and enhance employee conditions.
    Recognition of the Band A and Band B levels is not fairly evaluated.
    These people are the ones that know most if not all of the internal processes and procedures of the company. How would IATA operate without these people?

    Advice to Senior ManagementLook around the Senior Management Team, when was the last time anyone of them was either let go or left on their own accord?
    Start with HC, Finance and Corporate Planning, they do not run the company.

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