IATA

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IATA Reviews

Updated November 10, 2014
Updated November 10, 2014
66 Reviews
2.9
66 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
IATA Director General & CEO Tony Tyler
Tony Tyler
26 Ratings

Review Highlights

Pros
  • Good salary and good people to work with (except HR) (in 8 reviews)

  • Better than average pay, good benefits such as health insurance, holidays (in 7 reviews)


Cons
  • In the pre-Tyler years senior management adopted a bullying style and set impossible targets (in 16 reviews)

  • Management by fear and blame culture (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern, IATA Distance Learning Support in Montreal, QC (Canada)
    Former Employee - Intern, IATA Distance Learning Support in Montreal, QC (Canada)

    I worked at IATA part-time (less than an year)

    Pros

    Opportunity for students that are still in university and new grads; opportunity to work inside a major organization and gain a lot of knowledge of the air transport industry.

    Cons

    As soon as you are done an internship they can easily forget about you; they hire a lot of interns because they are a lot "cheaper" than full-time permanent employees.

    Advice to ManagementAdvice

    Give for chance for interns to grow in the company.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good for a couple of years - then I suggest you move on..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Geneva (Switzerland)
    Former Employee - Anonymous Employee in Geneva (Switzerland)

    I worked at IATA full-time (more than 3 years)

    Pros

    The salary package and benefits are generally good. Especially for junior staff the salaries are often way above market.
    There are many nice and dedicated people

    Cons

    The senior management rules by fear... Numerous restructurings followed by recruitment campaigns that gives the impression that no planning or mid/long-term strategy is in place. If you think about the millions wasted.. Employees are over-worked and management shows no respect what so ever to the work-life balance of the employees. You don't want to work 12-14 hours per day? Well off you go...

    Advice to ManagementAdvice

    Lets hope that with the arrival of Tony Tyler things will change.. He seems much more human than the previous DG... But without making some additional changes at the senior management level, not sure he will get there...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Amman (Jordan)
    Current Employee - Intern in Amman (Jordan)

    I have been working at IATA as an intern (less than an year)

    Pros

    Good co-worker communication skills
    Nice people in general

    Cons

    High ups policies are strict and rigid with no respect to lower employers.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Cosmopolitan, relaxed atmosphere but disorganized (2006, not 2008)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Montreal, QC (Canada)
    Former Employee - Administrative Assistant in Montreal, QC (Canada)

    I worked at IATA full-time (more than an year)

    Pros

    Colleagues are from all over the world and generally very motivated. Relatively relaxed atmosphere, great location in downtown Montreal and very nice building. HR is able to fast-track foreign employees and also provide free French classes through the Québec government. Clubs allow for getting to know employees outside of work.

    Cons

    Management, and senior management especially, was often disorganized and very last minute. Micromanaging on the part of senior managers. Employees come and go - lots of turnover. There's a lack of job security.

    Advice to ManagementAdvice

    Please be better organized, consider retaining employees rather than retraining temps, micromanage less and leave it to middle managers.

    Recommends
    No opinion of CEO
  6. 1 person found this helpful  

    Unbelievable; simply unbelievable treatment of staff by HR.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IATA full-time (more than 8 years)

    Pros

    A wonderful bunch of people to work with. A great staff association that organizes sociable after work activities. A pleasant international environment.

    Cons

    Human Capital management. really kind of forgets they are managing just that, humans. Salary freeze eventually force good experienced people out the door for greener pastures.

    Advice to ManagementAdvice

    Disappointing to see more of the same old by the new management. Was looking forward to seeing things turn around for IATA.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    A mix bag of ups and downs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IATA

    Pros

    Good people to work with.
    A vast amount of knowledge.
    Administrative inferno has been lessened in small increments.

    Cons

    More work is needed in making viable changes.
    Changes to benefit the member airlines are happening faster than changes that will benefit and enhance employee conditions.
    Recognition of the Band A and Band B levels is not fairly evaluated.
    These people are the ones that know most if not all of the internal processes and procedures of the company. How would IATA operate without these people?

    Advice to ManagementAdvice

    Look around the Senior Management Team, when was the last time anyone of them was either let go or left on their own accord?
    Start with HC, Finance and Corporate Planning, they do not run the company.

    Disapproves of CEO
  8. 1 person found this helpful  

    InHuman

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager in Geneva (Switzerland)
    Former Employee - Manager in Geneva (Switzerland)

    I worked at IATA

    Pros

    International
    Reduced fares from Airlines
    Good Location
    Global

    Cons

    No body cares
    Over worked employees
    No information sharing
    Training is just for a few

    Advice to ManagementAdvice

    The New DG should fire SVP CPC, SVP Human Capital, Director Finance basically all top Directors

    Doesn't Recommend
    No opinion of CEO
  9.  

    Good couple of years but no advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager in Geneva (Switzerland)
    Current Employee - Manager in Geneva (Switzerland)

    I have been working at IATA

    Pros

    Nice location, good salary and health insurance

    Cons

    Manipulative and dishonest management, too much politics and dirty games.

    Advice to ManagementAdvice

    Concentrate on serving the industry not your own survival, it is high time that the culture of this organisation changes from the top.

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    Good place to work for a couple of years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Montreal, QC (Canada)
    Current Employee - Anonymous Employee in Montreal, QC (Canada)

    I have been working at IATA

    Pros

    Organization with international prestige, knowledgeable staff in general, good salary package, tax free status, 25 days vacation, good benefits in general

    Cons

    No promotions (in general), no career development, inefficient internal procedures, no adequate senior staff, no pay raise

    Approves of CEO
  11. 2 people found this helpful  

    One of complete frustration highlighted by incompetent and paranoid leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Montreal, QC (Canada)
    Current Employee - Anonymous Employee in Montreal, QC (Canada)

    I have been working at IATA

    Pros

    The skill and knowledge level of employee that IATA locates is generally extremely high with much to contribute, with very relevant abilities within their field

    Cons

    Those highly skilled employees leave after a remarkably short time due to the realization of the extremely poor senior management abilities and skills

    Advice to ManagementAdvice

    Human nature is such that you do not change your character and therefore to help the new DG make IATA become a more relevant organization for its airlines a complete clear out of top level management is required. Pack your bags and go.

    Doesn't Recommend
    No opinion of CEO

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