IBC Bank
2.3 of 5 78 reviews
www.ibc.com Laredo, TX 1000 to 5000 Employees

IBC Bank Reviews

Updated Jul 2, 2014

Be The First To
Add Photos

All Employees Current Employees Only

2.3 78 reviews

                             

24% Approve of the CEO

IBC Bank President & CEO Dennis E. Nixon

Dennis E. Nixon

(34 ratings)

23% of employees recommend this company to a friend
78 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "if you are young and do not have much experience this is a good place to start"
    in 6 reviews
  • "Good place to gain experience if you want to start in the banking industry"
    in 6 reviews
Cons:
  • "Because IBC bank has a high turnover rate there is no good management"
    in 11 reviews
  • "Due to extremely low pay and high sales goals keeping knowledgeable staff is very difficult"
    in 11 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Friendly group of people to work with.

    Senior Management (Current Employee)

    ProsWill give you an oppertunity where other banks will just look the other way.

    ConsManagement refused to listen to staff and their concerns, as well as considering not setting up people to fail.

    Advice to Senior ManagementListen to your staff and actually hear what is important to them, understand they are an investment not a cost to the company. Also have trainers that are successful sales people recently, not people who were successful 10+ years ago.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Good, horrible turnover rate

    Anonymous Employee (Former Employee)

    Prosgreat people fun to be around

    Consabsolutely no education from people in upper management. they are a joke and pretend to know more than they really know.

    Advice to Senior Managementpay better so there is no high turnover rate

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Good training, bad everything else

    Universal Teller I (Current Employee)
    Austin, TX

    ProsThey have an extensive training program which helps you learn how to do your job well. The people at the branches are generally pretty cool and fun to work with. There are a lot of incentives and bonuses (so I have heard). They offer benefits hire people with no experience.

    ConsThe pay is a few dollars less than any other bank. The training, although helpful, requires you to drive to downtown Austin from 8-5 for over a week, even if you live and your branch is 45 minutes away. It does not seem like the higher ups in the company really care about the employees- the sales quotas are completely unrealistic, even for tellers. We are forced to open accounts for family members for a month so we can get numbers, then close them and reopen them for the next month.

    Advice to Senior ManagementYou get what you pay for. If you pay employees much lower than other banks, and find ways around paying your managers what they deserve (like calling them head sales instead of official manager) then you will not get employees that love your company and want to work for you.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Just stay away

    Personal Banker (Former Employee)
    Tulsa, OK

    ProsIf you are interested in sells or the banking industry, it is a great way to get your foot into the door, the training process is a lot of fun, and the trainers were all great.

    ConsPromotion is abysmal, and most likely will not happen for you. The focus on sales, and not on customer service is awful. They are more interested in adding accounts than keeping the ones that they already have. The benefits are horrible, as is the pay policy. Your paycheck must go directly to a bank account that you have at IBC, then you can move it from there to another bank if you like. Although if you do this, plan to be asked why you do not want to use IBC. The pay is god awful, and is just barely above minimum wage. if you work overtime, you only make half time for all of the hours.

    Advice to Senior ManagementSet up a career path module, and make it a real thing. Give your employees hope that maybe they can move up in the business, and not just stay as a teller/personal banker for the rest of their lives. Raise the base pay for all your employees, they are the ones that interact with the customers, and they are the ones that can either gain you a new one customer, or lose one that you already have.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    IBC - They do More hiring...

    Manager (Former Employee)
    Austin, TX

    ProsA paycheck that arrives on time, bi-monthly.

    ConsExcessive micro-management
    Serious violations of HIPAA, EEOC + Federal Labor Law
    Turnover rate +88%
    "Churn + Burn" "Disposable Employee" mentality from Senior + trickling into Middle Management
    NO overtime pay - it's called "half time" a.k.a. Chinese Overtime formula (o/t is discouraged out loud, behind scenes it is "mandatory"), especially if your sales are not performing...
    this is a "Sales Bank"

    Advice to Senior ManagementNot even worth my time to type out.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Way to join banking industry

    Sales Associate (Former Employee)
    Houston, TX

    ProsPaid training for five weeks
    Will hire minorities

    ConsLow salary
    Unrealistic sales goals
    High staff turnover

    Advice to Senior ManagementBoard needs to drive culture change geared towards valuing employees more
    Improve pay and benefits

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Seriously don't bother applying

    Sales Associate (Current Employee)
    Tulsa, OK

    ProsThey will hire anyone and provide good training. Great way to get your foot in the door for the banking industry, but only if you don't want to run in the opposite direction by the time you're ready to leave.

    ConsAbsolutely terrible pay. Awful management and no appreciation for their employees. Absurdly high turnover rate. Ridiculous sales goals and constant badgering to pester customers to open new accounts.

    Advice to Senior ManagementStop under paying your employees, and listen to their concerns. Entertain the idea that maybe, just maybe you should consider that sales goals should vary based off market and location. Customers are leaving because your branches are so understaffed and the turn over rate makes them incredibly uncomfortable.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    The good outweighs the bad

    Teller (Current Employee)

    ProsLove my coworkers and my customers. Very friendly place to build a career.

    ConsThe close work environment and employment changes make things stressful. Working with money itself is.

    Advice to Senior ManagementMaybe provide workshops to supervisors and managers on building a team and ways to cope with change.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

     

    Great place to start but not competitive salaries.

    Anonymous Employee (Current Employee)

    ProsBest thing about IBC is that you get a lot of experience on different areas of the bank. Plus u get 10 paid holiday throughout the year.

    ConsThe Pay & Benefits aren't good at all. The longer you are there the more you are expected to do but pay stays the same.

    Advice to Senior ManagementPay employees what they deserve so they don't have to leave.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Great training, but uncompetitive pay

    Universal Teller I (Former Employee)
    Oklahoma City, OK

    ProsIBC does a great job of providing extensive and thorough training to its employees in pretty much all the areas that a bank employee would need to know about. It is a paid training that usually takes up to 2 months and some of the topics include federal guidelines and regulations surrounding the banking institutions, learning about different types of transactions, dealing with difficult customers, and handling oneself in situational circumstances.

    ConsThe management pays its tellers less than $8/hour, but has massive expectations from them. Some of the managers remind tellers on a daily basis to pester existing customers into opening more accounts. Tellers are also expected to go out to local businesses and give a presentation to their employees so that they open accounts at IBC.

    Advice to Senior ManagementInstead of harassing the existing customers to open more accounts, the management should pay attention to keeping them happy so that they remain loyal to IBC. The management also should look to keep its employees happy. I believe IBC has one of the largest employee turnover of any other banks. I can only imagine the amount of money they spend annually on training new employees on a regular basis.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for IBC Bank? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at IBC Bank reviews and ratings — including employee satisfaction and approval rating for IBC Bank CEO Dennis E. Nixon. All 78 reviews posted anonymously by IBC Bank employees.