IBC Bank Reviews

Updated August 26, 2015
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2.4
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IBC Bank President & CEO Dennis E. Nixon
Dennis E. Nixon
64 Ratings

Pros
  • Breaking into the banking industry (in 8 reviews)

  • A good place to start out to gain experience then move on to a more stable employment (in 6 reviews)

Cons
  • Because IBC bank has a high turnover rate there is no good management (in 13 reviews)

  • Focused too much on sales goals (in 12 reviews)

More Pros and Cons

144 Employee Reviews

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  1. They expect so much, for so little pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Laredo, TX
    Current Employee - Teller in Laredo, TX
    Doesn't Recommend
    Disapproves of CEO

    I have been working at IBC Bank (Less than a year)

    Pros

    Flexible with school; closing hours are early (8pm)

    Cons

    Hourly pay is way too low; performing in oppening accounts is crucial eventhough its not commission; no raise after being 1 year

    Advice to Management

    Take Care of your employees


  2. A nice job for a fitting person

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at IBC Bank full-time (Less than a year)

    Pros

    This job will train you and train you a lot. You will get the bare basics in training and the real-world experience will turn you into a pro in about a month, I'd say. I love staying in the bank; helping customers and creating an awesome customer service environment. Everyone is always so helpful and friendly!

    Cons

    You can turn into a pro in a month, if you last that long. This job will have you soliciting in all sorts of places you're not supposed to (big stores like Ross, and small independent ones). You eventually get kicked out and go right into another store, sneaking through stores and hoping to get another account. This job is not for everyone, but many who leave end up coming back.

    Advice to Management

    The company needs to micro-manage a little. I would be a lot more dignifying if we were allowed to look for accounts in a place where we are not supposed to solicit.


  3. good experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    they pay really really good

    Cons

    mangers aren't really that nice

    Advice to Management

    be nicer


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Co-workers..Horible Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Sales Associate in Tulsa, OK
    Former Employee - Branch Sales Associate in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBC Bank full-time (More than a year)

    Pros

    My manager was great which is more than I can say for most of the others GREAT training program and AMAZING instructors

    Cons

    Very Manipulative upper management They tend to hire young people who have never worked before and don't realize how horrible the management is There is so much drama its ridiculous. And the majority of it is caused by the upper management of whom most of them are in the 40s-50s In the beginning they start you out in this great training program that I'm pretty for sure is meant to brainwash you into thinking that you're actually working for a good company before you go into your actually branch and see what a shit-storm it really is. They give you a starting sales goal of 11 points which seams pretty easy but then when you start getting accounts they make up ridiculous reasons as to why certain accounts don't count towards your points and by the end of the month it's almost impossible to reach your sales goal, especially if you work in a branch with several employees who are also on trying to make their goals. I had a customer that was being wrongfully charged and when I called the back office to see what had happened they couldn't figure it out until finally they put me on the phone with the manage and she said "I don't know" and acted like that was a sufficient enough answer. I spoke with my area sales manager telling him that this was horrible customer service and wasn't acceptable in my book and he said he was so sorry and would be contacting his boss to get this resolved. I emailed him once a week until the day I quit to make sure things were being handled and he always said he was working on it...my last day at IBC (3 months after I had initially contacted him about this problem) the issue had still not been resolved!! VERY unprofessional environment!

    Advice to Management

    STOP ACTING LIKE 12 YEAR OLDS!!


  6. Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller
    Current Employee - Bank Teller
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IBC Bank full-time

    Pros

    They train if you cant find a job at another bank, so this is what most employees do to get in the banking business.

    Cons

    Most of the ASM's and managers are hateful and very condescending to employees. They will tell you they do not care if you do a good job but that you have to talk ,trick, manipulate and harass people to open an account or they will get rid of you. The turn over is so high someone should have already had concerns in the company.

    Advice to Management

    Have under cover bosses go in as new employees, because any one who cared about their company would not tolerate the treatment on staff. Or listen to recorded phone calls I have been chastised like a child many times over the phone form the H R department and the ASM.


  7. Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Houston, TX
    Current Employee - Bank Teller in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBC Bank full-time (Less than a year)

    Pros

    They train you if you have not worked at a bank and need some experience to get another job at a different bank.

    Cons

    The management staff is rude and condescending to the employees and the H R department is a joke. The only thing they care about is you getting people to open accounts at all cost.

    Advice to Management

    Have people come in as a new hire and go through the steps so they can see how unprofessional these people treat there employees.


  8. No one stays

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Universal Teller in Bethany, OK
    Former Employee - Universal Teller in Bethany, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IBC Bank full-time (Less than a year)

    Pros

    Team work, get over time and always open even on weekends.banks are located in many areas and very clean.

    Cons

    Working double shifts constantly, too many referrals,rude customers, get robbed at times and workers call in a lot.

    Advice to Management

    I don't have any advice for management at this time I know some things have changed since I worked there so night at this time.


  9. Helpful (1)

    Good for experience.. ONLY

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Antonio, TX
    Former Employee - Sales Associate in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It's good experience, most banks will hire you after you've been with IBC because its good training in all areas of banking not just your specific job

    Cons

    Trainers and management always talk about promotion but no matter how much you do all that matters is sales. This place is truly a joke, I would never reccomened the bank accounts not even while I was working there I felt sorry having to lie to people about how "good" our account were

    Advice to Management

    Be more hands on with employees, managers are always at meetings or in their office and don't know much about what is going on in the branch. I went through three managers and only one was willing to help out when not in meetings


  10. area sales manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IBC Bank full-time (More than 10 years)

    Pros

    employees involved in the community through volunteer activities, local decision makers and involved in local towns and cities for lending

    Cons

    upper management's disregard for employees cheating and opening accounts with dishonesty, customers not always aware of multiple accounts opened for them

    Advice to Management

    pay more attention and don't settle for great results without inspecting how the result is achieved. listen to management teams' feedback


  11. Potential Job Satisfaction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Corpus Christi, TX
    Former Employee - Sales Associate in Corpus Christi, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IBC Bank full-time (More than a year)

    Pros

    Employment, Full-time pay, pay raise after probationary period, paid vacation, incentive pay on accounts and referrals, end of year bonus, self-starting client base, regular bank hours plus weekends, training program lasts about 3 months and is for the most part sufficient

    Cons

    There is a high turnover for a reason, there is no consistency in the location of work, the procedures to follow, or even consistency in managerial orders. The "uncapped earning potential" means unless you slave at work you will still barely afford living standards even as a full time unless you're an officer.

    Advice to Management

    Every branch needs it's own supervisor/manager during every single workday. This IS an issue even if you think it isn't. Also if you want someone at the branch to give and administer authority PAY them for it AND give them a proper title. That's simply asking for a lot and not giving incentives beyond "oh we'll see if you can handle it first". While one manager says one thing and then another says something else and THEN you force your workers to travel 75% of the time to other branches in nearby Cities then that employee gets in trouble for not knowing or following certain rules. If this is a corporation, everything in the vault, dress code, or even in how we get accounts should be a standard not a guide line. There's no honor here because people cheat so much, but no one says anything because the company is getting its money.



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