IBM
3.5 of 5 10,000 reviews
www.ibm.com Armonk, NY 5000+ Employees

IBM Reviews

Updated Mar 29, 2014
All Employees Current Employees Only

3.5 10,000 reviews

                             

61% Approve of the CEO

IBM CEO Virginia Rometty

Virginia Rometty

(3,280 ratings)

58% of employees recommend this company to a friend
10,000 Employee Reviews
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Review Highlights

Pros:
  • "Most managers are pretty flexible if you want to work from home a couple days a week"
    in 1178 reviews
  • "There are no unrealistic expectations causing work-life balance to be messed up"
    in 1142 reviews
Cons:
  • "Demanding on time -- puts increasing pressure on maintaining work life balance"
    in 356 reviews
  • "Senior Management thinks that too many metrics are replacement for good management"
    in 198 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • Disapproves of CEO

    4 people found this helpful  

    The honeymoon is over

    Software Sales (Current Employee)

    ProsPockets of highly intelligent people who have spent years mastering their field are an excellent resource. Many IBMers willing to be mentors and help you. Team work is strong and technical resources are great. Some of the kindest people I have ever worked with. Work from home. Flexibility is probably unparallelled.

    ConsAcquisition mash-up. Execs are put in charge who know little about the technology or the new buyer. Knowledge base is dwindling with turnover which is a constant, and customers are not pleased. With the knowledge base goes the innovation. Morale is in the can and no strategy to retain top talent. Good reps are looking elsewhere. No salary increase, even if you are a top performer. Opportunity to advance is slow and painful. Sales tools are process-heavy, out of date, and not integrated. Spend more time reporting than selling. You are a serial number that delivers a quota. Pay is not industry standard.

    Advice to Senior ManagementWake up. Top talent is leaving and customers are losing faith in IBM.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Corporate Politics, but large network

    Manager (Current Employee)
    Beaverton, OR

    ProsLike may large corporations IBM is no different it is very easy to either get lost in the crowd and be paid for the 40 hours you expect to commit, or you can work hard and quickly be recognized for your contributions. The time off is great overall, you essentially have 3 weeks of paid time off, and have the option to choose which holidays you take off.

    ConsFirst and foremost when being offered a salary consider the fact that at most you will receive on an annual basis a 4% increase, and that is if you are part of the top 1%-5% of employees. I suggest you ask for a salary you will be comfortable with for the next 3 years. It is also extremely political, and will overwork and undervalue their hardest working employees. I was essentially promised a role when I first moved into management, leading other departmental managers. However, I have been placed in the same role for nearly 2 years with the same responsibilities I was promised and then some. I not only have ~20 people reporting directly to me, but I also manage 2 other team leaders.

    Advice to Senior ManagementLayoffs happen, that's the nature of the business; however, be methodical about who is released, and not what their role is. I have seen a number of great employees leave, and a number of employees who will be with the company until they retire who should've been let go years ago.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Great company to build a career ... obsessed with EPS instead of innovation

    Sales Executive (Current Employee)

    ProsCan't beat the access to a worldwide pool of IBMers
    There is an ocean of resources available to learn and further your career
    Very strong sense of ethics and strong culture of doing the right thing by the customer
    Generous pay and benefits, comparable with the best in the business

    ConsGreat companies balance the interests of shareholders, clients and employees ... since the Palmisano era, management has been enamored with EPS targets and this balance has gone out of whack with too much financial engineering and cost cutting ... need to get back to basics of innovation, client service and employee morale
    With the shift to Software and Services, the great tradition of innovation and pioneering spirit in the Hardware business has fallen by the wayside. Surely, IBM can lead in this space, specially when the competition is weakened
    Obsession with EPS has led to employee morale issues .. lots of good people have left and the newbies take time to become productive. GBS has the worst of this problem.

    Advice to Senior ManagementFind the right balance between servings interests of Clients, Employees and Shareholders
    Need to focus on Innovation like Apple if you want to achieve Revenue and EPS growth
    Employees are your most valuable asset ... they don't feel that today. Stop treating them like Widgets

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Big shiny big blue has problems under the surface - employee engagement being the biggest one

    Managing Consultant (Former Employee)
    Atlanta, GA

    ProsLots of credibility built up in the marketplace (from when employees used to care and be proud of working for the company) and a large enough business to sustain itself through challenges for a while

    ConsIBM is increasingly being run by the bean-counters, with a maniacal focus on financial metrics, at the expense of employee development and engagement. Hard to come by IBMers who are truly proud of the company and enjoy working there.

    Advice to Senior ManagementStop running the company to purely meet quarterly and short-term earnings numbers. Employee engagement and satisfaction is taking a beating. and this will only result in unhappy clients. You cannot hope to achieve long-term success with the way you treat your employees. IBM USED to be a great company to work for.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Not what I expected

    Sales Specialist (Former Employee)
    Dallas, TX

    ProsBrand recognition is through the roof, and the talent of people here is as good as you will find anywhere. IBM has a process called TA-DA-QA that is designed to insure accuracy and quality on large deals, and for certain opportunities the company will do a deal for pure cost alone. Very aggressive and very focused.

    ConsExecutive management is insane. Quotas are unrealistic, they do NOT give a hoot about work/life balance, and they will work you to death... The same TA-DA-QA process that ensures deal quality often keeps teams of employees on conference calls till 4:00 am quibbling over contract verbiage- I've gone through it many times. IBM also manufactures very little anymore so we just resold other companies' products, using outsourced labor at higher prices than the industry norm... Makes it very difficult to compete against more nimble, aggressive smaller vendors who can offer the exact same product and delivery subcontractor at a better price.

    Advice to Senior ManagementA little more leadership by example would go a long way...

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Downward Spiral

    Senior Engineering Manager (Current Employee)
    Rochester, MN

    ProsFlexible schedule, Good pay. The want 20 works here but I really can't think of any additional good things to say.

    ConsLooks like the end of the road is coming. Crazy hours - work mornings and evenings in addition to normal business hours. Business units keep getting sold off and there are 1-2 resource actions (layoffs) every year. Everyone is just waiting for their number to be called. Meanwhile the work keeps piling on to the people remain and the business wants to pull-in schedules to get product out the door sooner. Less people + more work + quicker schedules = more problems for the customer.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Ok a lot of changes this year

    Anonymous Employee (Current Employee)

    ProsOk pay. Work from home.

    ConsToo many people work from home results in lower efficiency.

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    Not what it used to be.

    Advisory Software Engineer (Current Employee)

    ProsBenefits are relatively good... though constantly being whittled away more year by year.

    Opportunity to learn/grow is good. For example, last year they started a new program "Think40" that basically allocates 40/hours year to education/employee development. IBM used to have an _excellent_ education program: useful/helpful classes, time to take the classes, etc. Over the years that was pretty much eliminated. But now it seems management has figured out continual employee development has value and is starting to bring back some of that former excellence.

    While you are expected to put in extra time for crunch issues, IBM is good about giving time off for personal things. For example, a very close friend of mine (not family) passed away last year. There was no question about taking off for long distance travel for the funeral. That kind of adaptability on IBM's part makes it easy to put in extra time when IBM has an emergency.

    ConsConstant threat of layoff.
    Constant need to pick up workload from those laid off.

    Advice to Senior ManagementInstead of focusing on constantly cutting resource, focus on using that resource to grow business. Loyalty breeds loyalty... imposed fear breeds contempt.

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    Keep Busy and don't mind your compensation

    IT Security Analyst (Current Employee)
    Dubuque, IA

    ProsIt pays the bills (Mostly), never bored at work(for better or worse), your peers are in the same boat and they are good to work with

    ConsIts impossible to get your pay to reflect the work. They will over work you and expect everything to just work as if it did before. The company is driven by metrics and these metrics are now getting in the way of people doing their jobs or finding more efficient ways of doing things because it does not fall with the current processes. They will hire any idiot with some type of degree, even if they have no technical skill or they prove that they are a greater hindrance to the team then an asset.

    Advice to Senior ManagementGet the business back on track, customer first metrics second. And Pay people for the work that they do, do not leave them at entry level pay for several months when they are performing at a level 2 or 3 steps above what they are getting paid.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    High stress, high pressure, low reward

    Senior Engineer (Former Employee)
    East Fishkill, NY

    ProsGood technology, interesting problems to work on.

    ConsRatio of demands to rewards is high. Either minimal or zero raises, minimal bonus at best, no profit sharing. Generally high pressure atmosphere at all levels of management. Typical expectation of being online and available at all hours of the day and weekends.

    Advice to Senior ManagementIf you're going to expect so much out of people at least compensate them fairly.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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