IBM Reviews in New York, NY

Updated August 23, 2014
Updated August 23, 2014
12,012 Reviews

3.1
12,012 Reviews
Rating Trends

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IBM CEO Virginia Rometty
Virginia Rometty
3,486 Ratings

Review Highlights

Pros
  • Most managers are pretty flexible if you want to work from home a couple days a week (in 1228 reviews)

  • There are no unrealistic expectations causing work-life balance to be messed up (in 1189 reviews)


Cons
  • Though the company espouses work life balance there is no getting away from work (in 373 reviews)

  • Senior Management thinks that too many metrics are replacement for good management (in 202 reviews)

More Highlights

351 Employee Reviews Back to all reviews

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  1.  

    IBM quickly going down the toilet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GBS Partner  in  New York, NY
    Current Employee - GBS Partner in New York, NY

    I have been working at IBM full-time for more than 8 years

    Pros

    1. Almost every company in the US has some sort of relationship with IBM, so each new sales opportunity brings instant relationships - mostly positive.
    2. IBM's size and long standing reputation and positive reviews by independent rating agencies (Gartner, Forrester, etc) make IBM an almost automatic finalist for consideration as a consulting or IT partner.
    3. The people are simply outstanding.

    Cons

    1. The biggest and worst problem at IBM is laser focus on achieving financial metrics regardless of the means to get there. The new leadership team is so focused on making quarter over quarter growth numbers and year over year growth numbers that they are doing unnatural things that appear to help the numbers but anger clients and staff and hurt the business both short term and long term. Some Examples:
         a. Running a near zero bench in a growing economy is one sure way to anger clients and causes DE issues (an IBM term for "Delivery Excellence")
         b. The "no subs" policy ignores the reality of the economic market and taken together with a. above, form a toxic mix which disappoints clients and causes them to wonder why they picked IBM in the first place.
         c. Putting cost savings methods directly on the heads of the employees - including such stupid things as i. once a year 401K matching (which is a clever prelude to doing away with matching altogether); ii. no raises or bonuses; iii. too-frequent RAs (Resource Actions) - with little or no severance pay, even for very senior employees (a Partner friend of mine got laid off and got two weeks severance!!!); iv. draconian travel policies (including the renting of only sub-sub-compact cars and only coach travel for overseas flights).
         d. Making stupid deals with clients at the end of quarters just to bolster signings - deals that do not meet minimum IBM standards are being allowed at or near the end of quarters, regardless of risk or economics, simply to add to backlog and make the numbers look better. These deals - and I have seen many recently - will come back to bite IBM in the butt in future quarters as IBM begins to experience DE issues and massive write offs. This last point together with a. and b. above, are a sure-fire way to ruin IBM's reputation in the marketplace.
         e. Making unwise M&A transactions which help margin but makes IBM less competitive in the marketplace. The most recent example is the Concentrix spin off. A low margin business for sure, but absolutely necessary for a Tier 1 service provider to be in the BPO business. By spinning this off, IBM gets to have higher margins overall, but gives up a very key market and can no longer be called a "full services" Tier 1 provider.

    Advice to ManagementAdvice

    Get Smart!!! Stop this narrow and single minded focus on quarterly numbers and start thinking about how to make clients happy and top staff want to stay at IBM. Let us build a small bench of resources! Treat your employees like assets rather than costs. And most of all, treat your customers like customers, rather than a necessary evil.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    On being a Managing Consultnat for IBM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Managing Consultant  in  New York, NY
    Former Employee - Managing Consultant in New York, NY

    I worked at IBM full-time for more than 10 years

    Pros

    At IBM I was assigned to various clients using various infrastructures, platforms, testing methodologies and environments. This has given me a wide-ranging and well-rounded experience.

    Cons

    It is now all about numbers, your utilization, the revenue you bring in and the profits you help generate. The people are secondary to that.

    Advice to ManagementAdvice

    Recognize the tangible as well as intangible contributions employees make.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Senior Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant  in  New York, NY
    Current Employee - Senior Consultant in New York, NY

    I have been working at IBM full-time for more than a year

    Pros

    - Excellent pay
    - Excellent benefits
    - Lots of opportunity to meet interesting people and work on great projects
    - Still an outstanding company to work for

    Cons

    - For most consultants, you will either be asked to relocate (and more than once) or you will fly weekly. If you don't expect this, don't join consulting.
    - Large company, folks at the bottom often times are completely separated from the top
    - Many layers of management, most of whom you'll never meet

    Advice to ManagementAdvice

    - Find ways to involve the lower folks (create a culture of doing so) in what's happening up top. These same people may one day run the company.

    Recommends
    Neutral Outlook
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  5.  

    Project Mangager

    Former Employee - Project Manager  in  New York, NY
    Former Employee - Project Manager in New York, NY

    I worked at IBM full-time for more than a year

    Pros

    Good company to work for as long as you turn work in on time and handle problems that arise prompyly

    Cons

    UPPER MANAGEMENT SHOULD PROVIDE FEEDBACK SOMETIMES

    Approves of CEO
  6.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Programmer  in  New York, NY
    Former Employee - Computer Programmer in New York, NY

    I worked at IBM full-time for more than 5 years

    Pros

    great environment, great culture, lots of perks

    Cons

    politics, low salary, low career growth

    Advice to ManagementAdvice

    higher salary

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    IBM review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant  in  New York, NY
    Current Employee - Senior Consultant in New York, NY

    I have been working at IBM full-time for more than a year

    Pros

    Good company to work for good benefits and PTO .IBM is a global leader , IBM's infrastructure is shaping the future of business .They provide emplyees with numerous resources and online learning

    Cons

    Can be a demanding work environment , decisions are made strictly by financial goals and many layers to go through to get the answers you need.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good at developing leaders, but bad at valuing their employees or building community.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Strategy Consultant  in  New York, NY
    Current Employee - Strategy Consultant in New York, NY

    I have been working at IBM full-time for more than a year

    Pros

    Good compensation, sharp employees, good training.

    Cons

    Little to no community or employee appreciation. You are just a number to IBM.

    Advice to ManagementAdvice

    Employees have no loyalty to the company because you have no loyalty to us. IBM is becoming a body shop.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Flailing a bit right now, but great people to work with....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ITS Client Executive  in  New York, NY
    Current Employee - ITS Client Executive in New York, NY

    I have been working at IBM full-time for more than 10 years

    Pros

    You will be hard-pressed to find a more dedicated and smart group of peers to work with. You'll work alongside some of the best and brightest.

    Cons

    The leadership can be disappointing at times... more interested in their own careers than doing what's right by the business or our clients. The benefits are not nearly as good as they used to be, and the compensation for quota employees is "managed" to make sure that no one is bringing home piles of money. If you're on track to blow out your number, don't be surprised by a quota increase.

    Advice to ManagementAdvice

    Practice what Ginni preaches... work for the success of our clients and the company and your own success will follow.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Great company with great professional talented team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contract Recruiter  in  New York, NY
    Former Employee - Contract Recruiter in New York, NY

    I worked at IBM as a contractor for more than a year

    Pros

    Work life balance with great compensation. Solid technical tools to get the job done. They hire solid talent so you grow your career along with being super productive with shared business goals.

    Cons

    Can be variable in recruitment space as projects vary in closure. Part of any recruitment company in terms of being adaptive. Overall, great experience during my couple of years.

    Advice to ManagementAdvice

    None.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great Company Over the Years; Starting to Slip

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior IT Architect  in  New York, NY
    Current Employee - Senior IT Architect in New York, NY

    I have been working at IBM full-time for more than 10 years

    Pros

    Flexibility in work assignments, opportunity to change career paths

    Cons

    Stock dividend focus over employee morale and workload within the last few years.

    Advice to ManagementAdvice

    Go back to what made IBM great - the employees. Start caring about them again.

    Recommends

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