IBM Reviews

Updated August 26, 2014
Updated August 26, 2014
12,012 Reviews

3.1
12,012 Reviews
Rating Trends

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IBM CEO Virginia Rometty
Virginia Rometty
3,486 Ratings

Review Highlights

Pros
  • Most managers are pretty flexible if you want to work from home a couple days a week (in 1228 reviews)

  • There are no unrealistic expectations causing work-life balance to be messed up (in 1189 reviews)


Cons
  • Though the company espouses work life balance there is no getting away from work (in 373 reviews)

  • Senior Management thinks that too many metrics are replacement for good management (in 202 reviews)

More Highlights

Employee Reviews

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  1.  

    IBM: a company currently driven by numbers and spreadsheet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior IT Specialist  in  Hortolândia (Brazil)
    Former Employee - Senior IT Specialist in Hortolândia (Brazil)

    I worked at IBM full-time for more than 10 years

    Pros

    Huge company, lots of projects and areas, interesting people, contacts with people from all over the world, important customers being supported, access to online training and support, top material to learn, a brand still valuable.

    Cons

    Currently, IBM seems to have lost respect for its own people. Dismissals without any reason, a bad performance rating program (personal business commitment), salaries being held from fair readjustment, low salaries for juniors/newcomers, bad/expensive food in the cafeterias, end of many amenities for the employees, end/reduce of benefits, a bad year profit bonus, lack of clear strategy, excess of bureaucracy, lots of spreadsheets to fill, lots of not-integrated applications to access, a bad work climate, strange inside politics, managers protecting their friends, extreme arrogance when dealing with complaints from employees, extreme pursue of keeping a good market image even when things are clearly not going well, lack of gratitude to the good employees, a company driven by numbers.

    Advice to ManagementAdvice

    IBM needs to be founded again.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Never thought IBM would be this way, really disappointed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Remote Hardware Support Engineer  in  Cairo (Egypt)
    Former Employee - Remote Hardware Support Engineer in Cairo (Egypt)

    I worked at IBM full-time for more than a year

    Pros

    Salaries are slightly above average, good medical insurance and some other benefits and compensations.

    Cons

    It was a mess, the Remote Support Department that they have in Cairo is a real disaster. Managers are so not helpful, work is so not challenging and trivial. and worst of all..really WORST of all..is the HR department..I have never seen anything like this. I was shocked, how tedious and lazy and annoying, and lazy, and oh the "Bureaucracy" !!..for god's sake they still have a paper archive !!!

    If I were the HR manager there, I would have fired at least 10 of the HR department.

    Advice to ManagementAdvice

    Please provide more tutoring on the Career path, and help get employees needs met, facilitate the tedious process.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    IBM is going downhill (FAST)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant  in  London, England (UK)
    Current Employee - Senior Consultant in London, England (UK)

    I have been working at IBM full-time for more than 5 years

    Pros

    It used to be a great company.
    It has great staff at consultant level.

    Cons

    The leadership is simply woeful (especially UK GBS).
    The views, feelings, and opinions of staff are simply not considered (that is the truth, no matter what they say).
    Business is going from bad to worse.
    They over-complicate things, lack innovation, fail to recognise real talent.
    The Peter Principle rules in IBM, people are promoted to their level of incompetence.

    Advice to ManagementAdvice

    Get out. Bring in new management who are competent to lead this business.
    Just because 3% of the work IBM does is world class should not blind you to the 97% of average and poor work delivered.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    IBM Canberra

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hardware Sales  in  Canberra (Australia)
    Former Employee - Hardware Sales in Canberra (Australia)

    I worked at IBM full-time for more than 5 years

    Pros

    Strong training, and brand recognition.

    Cons

    Limited regard for people within the organisation

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Delivery Manager  in  Bangalore (India)
    Current Employee - Service Delivery Manager in Bangalore (India)

    I have been working at IBM full-time for more than 5 years

    Pros

    Nothing comes to mind. There seem to be a few good people here and there but they are disappearing fast. But this really depends on who you are:

    In IBM, the higher you are the better life is. If you are an executive this is the right place (this include Indians who are US employees assigned to India) - good pay, job security, profit sharing, overseas assignments etc and you are treated like a god. Don't think that you will work your way up through the rank and file to the executive level - most of the executives have not. So, if you have a fair bit of experience, negotiate your band and salary package well.

    The other category are campus hires: My advise is - choose wisely your team, technology and job role, if you do this you will he happy. Lot of campus hires get stuck in roles which have absolutely no market value and no future. This is a good place if you want to learn for 2-3 years and then jump. Don't expect a detailed training and induction plan on the lines of Infosys.

    The other category of people who may be happy are the vendors of IBM especially the canteen and facilities contractors - they earn good money for doing very bad work for IBM - the food is very bad, the facilities are terrible. The air conditioning is so bad that many meeting rooms are stuffy and suffocating.

    Cons

    Its very difficult to list down the number of cons, there will be no end to it - I will edit this some other time. But it should suffice to say that nothing really works in IBM the way it is expected to.

    Both employee and manager empowerment is low, everything is controlled by someone sitting in US with spreadsheets adding to high decision cycle time and decisions which are totally not relevant to the reality on the ground.

    Being productive in IBM is an uphill task. 60-70% of your work will usually be some reporting work (e.g: incident metrics, change metrics, SLAs etc) so that someone (in the management) can look at it analyze and ask questions.Another 30% of your time will be in meetings where you will have to answer questions on the reports which you made using 60-70% of your time. You will have to work on the remaining time you are left with to meet your objectives.

    Employee development is not in the back seat - it is in the last seat. Remuneration is low, salary hikes are less - so negotiate well before you join.

    Advice to ManagementAdvice

    Perform external audits on canteen, facilities and hiring processes. Don't confuse metrics and excel sheets with good management and leadership. Go back to the management by objective philosophy and dump the current management by control processes. Focus on retaining employees and developing employees. Standardize the salary structure with the market standards.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Going down hill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Managing Consultant  in  London, England (UK)
    Former Employee - Managing Consultant in London, England (UK)

    I worked at IBM full-time for more than 10 years

    Pros

    Used to be a great company, still has a reputation

    Cons

    The resourcing of staff is one way, you get treated like a piece of meat. Emails to you state you will be taking roles (can't yet specify what the role will be, where or for how long) but you will have to take it even if you only match the spec by 50% - this is mandatory and non-negotiable!

    Advice to ManagementAdvice

    Get real in how you treat people. I know you are doing this so people will leave, as you are over staffed, but what happens when you get your numbers down to the required level? More will leave and even less will want to join you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    used to be good workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Researcher  in  Tokyo (Japan)
    Former Employee - Researcher in Tokyo (Japan)

    I worked at IBM full-time for more than 10 years

    Pros

    Most managers and team members will accommodate work from home when an employee's child is ill. Unlike most Japanese companies, people can actually take vacations.

    Cons

    A huge portion (30%?) of employees in Research left after the current Director was appointed due to poor morale and poor management. The lab lacks a sense of direction. Most managers don't have a PhD and have never conducted real research. many ended up at their position because they are drinking buddies with someone in top management.

    Salary is really bad, and company subsidized housing benefits were stopped all-of-a-sudden with less than 2 months notice a couple of years ago. The company does a lot of rude and unproductive things like moving sites and assigned seats within the lab to demoralize employees into quitting.

    Advice to ManagementAdvice

    Get beter management in Japan.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Sad current state of affairs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Boulder, CO
    Current Employee - Anonymous Employee in Boulder, CO

    I have been working at IBM full-time for more than 10 years

    Pros

    The benefits are decent is about all I can say here.

    Cons

    The company seems to live quarter to quarter with a lost sense of looking to future sustainability or client satisfaction. Raises and bonuses are pretty much non-existent even for the highly rated. Low employee moral in many, if not most, segments of the company. Loss of many talented employees over the years.

    Advice to ManagementAdvice

    Middle management is quite powerless and helpless despite their good intentions. I am not sure that management can do anything the way the company is being ran at the top.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    There's opportunity to learn a lot but its likely not a career move unless you want to be a soccer parent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Managing Consultant
    Current Employee - Senior Managing Consultant

    I have been working at IBM full-time for more than a year

    Pros

    There's a brilliant group of strategy folks from the PWC era that have tried to cultivate the same culture that led them to success but the firm does little to cultivate internal talent below the associate partner level, particularly millennials to retain the next generation of strategic talent.

    Cons

    Poor incentives, poor usage of resources, very little reward is given to going above and beyond on proposals or client engagements,

    Advice to ManagementAdvice

    Review process year end is terrible. Can't understand how folks who had millions associated with potential revenue and glowing reviews from partners outside their practice can get rated as average or sub par just because utilization came under target. At some point there needs to be a qualitative cost benefit particularly if the individual has been asked and is contributing to building up the new business pipeline.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Terrible Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advisory Software Engineer  in  Poughkeepsie, NY
    Former Employee - Advisory Software Engineer in Poughkeepsie, NY

    I worked at IBM full-time for more than 10 years

    Pros

    Used to be a good place to work. There was always a wide variety of jobs so you got good variety during your career. These days it is just a job with no hope of moving forward or to a different role.

    Cons

    If you are a US employee, then your job will probably go away. The morale is terrible because everyone is just waiting to get cut.

    Advice to ManagementAdvice

    Why bother.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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