ICF International Reviews

Updated October 28, 2014
Updated October 28, 2014
277 Reviews
3.0
277 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ICF International Chairman and CEO Sudhakar Kesavan
Sudhakar Kesavan
148 Ratings

Review Highlights

Pros
  • Work/Life balance is great; I tend to be a bit of a workaholic but I'm glad it's not forced (in 28 reviews)

  • Knowledgable and friendly co-workers; ability to work from home is a huge plus (in 17 reviews)


Cons
  • Not a good work/life balance I found myself working 50-60 hr weeks while getting paid for 40 (in 26 reviews)

  • Furthermore the entire company is geared towards benefiting upper management (in 11 reviews)

More Highlights

Employee Reviews

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  1.  

    I Don't Wake Up Dreading Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Assistant in Rockville, MD
    Current Employee - Research Assistant in Rockville, MD

    I have been working at ICF International full-time (more than an year)

    Pros

    Work/Life balance is great; I tend to be a bit of a workaholic but I'm glad it's not forced. Knowledgeable colleagues. Managers vary but I haven't heard of many terrible ones and mine is great. Company has lots of long-term projects (consulting can be very volatile). PTO accrual seems a little low and you can only carry over two weeks between calendar years. Most of the benefits packages are middle of the road; not bad, not spectacular.

    Cons

    PAY! Pay varies among the different LOBs and divisions but apparently mine is the red-headed stepchild. I get paid about $8,000 less than the low end for my job title when I looked it up here (granted, the same job title can do any number of tasks within the company. What I do isn't particularly easy). Being in the DC area, anything less than $40,000 is near-poverty. My raise was less than the spot bonuses at my last job. Going to meetings and hearing about all the multi-million contracts they won while getting paid about $35k can be deflating.

    Advice to ManagementAdvice

    My direct manager and even two and three ups are great. They're probably the reason I've undervalued myself pay-wise for two years; I know what it's like to hate going to work. On the flip side, with pay versus cost of living in DC, I know what it's like to not be able to do much besides work. From what I gather in all hands meetings, turnover in my division is a little higher than average, it's almost certainly because of pay.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good work/life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst
    Current Employee - Analyst

    I have been working at ICF International full-time (more than an year)

    Pros

    Easy access, free coffee, monthly happy hours, and a nice holiday party.

    Cons

    Poor alignment of goals, and a budget is tightening leading to some groups being understaffed.

    Advice to ManagementAdvice

    Build the human capital. Promote from within and hire more people.

    Positive Outlook
    Approves of CEO
  3.  

    Working at ICF was the worst job i've ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Center Agent in Martinsville, VA
    Former Employee - Operations Center Agent in Martinsville, VA

    I worked at ICF International part-time (less than an year)

    Pros

    Fair pay (above minimum wage), convenient location

    Cons

    No benefits, no balance between school and work life, supervisors do not communicate with employees, boring

    Advice to ManagementAdvice

    This company sucks. They care nothing about their employees. All they care about is production and employees have to pay for managements mistakes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    A great lesson in playing dirty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Associate in Fairfax, VA
    Former Employee - Senior Associate in Fairfax, VA

    I worked at ICF International full-time (more than an year)

    Pros

    Flexible schedule, paycheck always came on time.

    Cons

    The mental stress of being dispenseable; lied to and lied on and insulted. I've never worked with such RUDE people ever in my life.

    Advice to ManagementAdvice

    You never win playing dirty.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    ICF helped me grow professionally!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Assistant in Little Rock, AR
    Current Employee - Research Assistant in Little Rock, AR

    I have been working at ICF International full-time (more than an year)

    Pros

    Interesting work. Great people to work with and a good team atmosphere.

    Cons

    None that I can think of!

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    ICF Marbek International Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Junior Industry Energy Consultant in Ottawa, ON (Canada)
    Former Employee - Junior Industry Energy Consultant in Ottawa, ON (Canada)

    I worked at ICF International full-time (less than an year)

    Pros

    Excellent Environment, great place to work !

    Cons

    There are no cons for this company at all.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Profits over people, get used to being dispensable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Associate
    Current Employee - Senior Associate

    I have been working at ICF International full-time (more than 5 years)

    Pros

    the paycheck comes on time, taxes are withheld correctly. i honestly can't say much in the positive. i love the project i work on but if it ended, i would be gone in a heartbeat. there is an attempt to drum up loyalty but with words only, when it comes to pay or benefits - look elsewhere

    Cons

    constantly changing HR policies which result in fewer benefits to employees - for instance our paid time off was slashed impacting the employees who had been with the company longest. clearly management is fine with 2-4 years of work from people straight out of school. no clear career development/promotion track - promotions are shrouded in secrecy as are pay levels. the company greedy at every turn since the main obligation is to shareholders and not employees - for instance contract will be held up until just after the quarterly earnings report so the books look good

    Advice to ManagementAdvice

    look at the human line rather than the bottom line, treat employees with respect, don't layoff people while the CEO/CFO make millions of dollars

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Deplorable

    Current Employee - Research Technician in Martinsville, VA
    Current Employee - Research Technician in Martinsville, VA

    I have been working at ICF International full-time (more than an year)

    Pros

    No, I only gave it a rating of one as it will now allow you to rate at a zero.

    Cons

    At its inception, this business started out as a reputable facility in which although employees were TOTALLY mislead about pay and benefits, we came to enjoy our coworkers and immediate supervisors up to the former operations manager, as well as the idea of making a difference in the lives of others with the work that we do. A year and a half in... when employees began to insist on a handbook which was relative to regular employees (which wasn't inclusive to managers as they actually received the benefits workers were told to review on ICF's corporate website) so that we were knowledgeable of the rules and regulations of the organization as it was apparent rules were being made up as things went along and on a case by case basis. It took nearly 3 years before employees were provided a handbook which was totally contradictory of what employees had been previously told. One should expect to receive retaliation when you are unable or unable to work yourself as a slave or all of a sudden become an on all agent with on call pay or any other type of incentive. Rest assured that being an exemplary employee and producing the work equivalent to 3 agents goes down the drain the minute a project comes in at the last minute that upper level manage has no clue how to perform and they need someone to plant as the fall guy to those invisible managers in Fairfax. To those looking to work here, do not come here with any expectations other than to give far more than you shall ever receive.

    Advice to ManagementAdvice

    This advice applies to the covert managers in Fairfax, VA main office, who remain invisible to employees at the Martinsville facility but whom we are often told are in attendance at meetings and are making the day to day decisions of the facility which always seems to negatively affect the lives of its employees. The projects in which this company receives does a great service to those in its perspective community. If you can pass just a minute amount of that respect and commitment to your employees you could truly say that your business is worth far more that the billion dollar contracts that you garner from government entities.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    good work opportunities. Not paid relative to work opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Rockville, MD
    Former Employee - Associate in Rockville, MD

    I worked at ICF International full-time (more than 3 years)

    Pros

    Relatively good work/life balance. Promotion raises low.

    Cons

    Small raises, lack of training opps.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Poor management and little incentive to work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Energy Analyst in Columbia, MD
    Current Employee - Energy Analyst in Columbia, MD

    I have been working at ICF International full-time (more than 3 years)

    Pros

    Good benefits, good company reputation. Depending on your supervisor, you may be able to telecommute.

    Cons

    People with poor performance get the same 2% raise as those that get results, low pay for the size of contracts, management does not address problems after being brought to their attention many times

    Advice to ManagementAdvice

    Reward more lower level Analysts and Associates with spot bonuses. It will keep the morale up and the turnover down.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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