ICICI Bank Reviews

Updated October 21, 2014
Updated October 21, 2014
775 Reviews
3.3
775 Reviews
Rating Trends

Recommend to a friend
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ICICI Bank Managing Director and CEO Chanda D. Kochhar
Chanda D. Kochhar
530 Ratings

Review Highlights

Pros
  • Best place to learn corpora work style (in 18 reviews)

  • Opportunity to learn by doing and not just by reading (in 18 reviews)


Cons
  • Workload (mis)management ; Dismissive of work-life balance concept (in 78 reviews)

  • Long working hours hence no life work balance (in 74 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Privilege Banker (AM I) in Hyderābād (India)
    Current Employee - Privilege Banker (AM I) in Hyderābād (India)

    I have been working at ICICI Bank full-time (more than 3 years)

    Pros

    Brand name,HR strict rules on bosses regarding abuse and off the job behavior,

    Cons

    No internal movement,less bonus, negligible increment unless u get promoted

    Advice to ManagementAdvice

    Sales personnel should have incevite structure,movement with in the organizational domain should be enabled

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Excellent place to learn and grow. One of the few organizations where women empowerment is implemented.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Mumbai (India)
    Former Employee - Branch Manager in Mumbai (India)

    I worked at ICICI Bank full-time (more than 8 years)

    Pros

    Trainings, motivation and the support from seniors. There is no gender bias.

    Cons

    Long sitting hours were a concern. It would have been great if there were more facilities for the employees at the branches.

    Advice to ManagementAdvice

    Work life balance should be maintained. The employee should be happy. The energy and enthusiasm at ICICI is infectious. If the work life balance is maintained the turnover would reduce and the skilled employees can be retained.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It was awesome.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Hyderābād (India)
    Former Employee - Management Trainee in Hyderābād (India)

    I worked at ICICI Bank as an intern (less than an year)

    Pros

    I loved the work culture and the benefits of being an employee are numerous. particularly in ICICI Bank towers Gachibowli, Hyderabad.

    Cons

    Long working hours though not compulsory, the competition demand it in there. There is lot of protocol and bureaucracy. Sometimes troubling bosses.

    Advice to ManagementAdvice

    You are doing a good job

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Overall Good experience with I-Bank in Assets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Manager in Rohtak (India)
    Former Employee - Solutions Manager in Rohtak (India)

    I worked at ICICI Bank full-time (more than 3 years)

    Pros

    Good working environment, lots of learning,

    Cons

    Branch Banking Services, always wake up at month ends

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good learning curve and opportunities

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ICICI Bank full-time

    Pros

    Work life balance is pretty decent.

    Cons

    Work gets repetitive sometimes.Coordination among teams is a challenge

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    A great and enriching place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CHIEF MANAGER in Mumbai (India)
    Current Employee - CHIEF MANAGER in Mumbai (India)

    I have been working at ICICI Bank full-time (more than 8 years)

    Pros

    the organisation invests in an individual. Is fair in its appraisal methods. is open to employee feedback

    Cons

    not a place for weak hearts. one should be skilled at multi tasking. long hours.

    Advice to ManagementAdvice

    think practical and should be realistic in goal setting. retain talent at all cost and reward well.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Assistant Manager at ICICI Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commodity Control Manager in Nāgpur, Maharashtra (India)
    Former Employee - Commodity Control Manager in Nāgpur, Maharashtra (India)

    I worked at ICICI Bank full-time (more than an year)

    Pros

    work culture and environment is good

    Cons

    not providing job as per qualifications.

    Recommends
    Positive Outlook
  9.  

    ICICI Bank Provided me an opportunity to know about international trade & Forex ,Banking operation.As it is my first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationships Manager in Hyderābād (India)
    Former Employee - Relationships Manager in Hyderābād (India)

    I worked at ICICI Bank full-time (less than an year)

    Pros

    Great work place,Gaining sound knowledge about financial products,

    Cons

    Sales target is high on employees

    Advice to ManagementAdvice

    Good culture and work environment

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Assistant manager @ ICICI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Mumbai (India)
    Former Employee - Assistant Manager in Mumbai (India)

    I worked at ICICI Bank full-time (more than 3 years)

    Pros

    Best exposure comprising hands on experience to latest happenings in banking technologies.

    Cons

    Salary hikes are below par compared to time spent in office to keep the bank running 24/7.

    Advice to ManagementAdvice

    Improve the pay structure from bottom level. Define a slab for increments. 3-4% increment in CTC translates to Rs. 350/month for AM level employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Toxic Work Culture in Retail.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cluster Branch Manager in Mumbai (India)
    Former Employee - Cluster Branch Manager in Mumbai (India)

    I worked at ICICI Bank full-time (more than 3 years)

    Pros

    The Learning curve is steep.

    Cons

    In the garb of meritocracy the Bank has created “a very toxic culture.” Employees are disheartened, trust is low, and a lot of people feel and behave like victims. For every two people, one person is looking for a job. There is an atmosphere of fear which has been created. The prospect of going to work each day filled me with dread. The work which was interesting and meaningful had become stressful and monotonous.

    I could'nt sleep at night due to the stress and thought of having to go into work the next day. The stress and lack of sleep really began to negatively affect my health. The stress from the job made you irritable and cranky around my family and friends. I was no fun to be around during this time. This job was so stressful that it started to negatively affect the relationships with my loved ones. The job had zapped all the life out of me. I felt tired all the time and lacked the motivation I once had when I had joined ICICI.

    The company has no policy or no intention of ever implementing a work/life balance program for employees. Even if you apply for privilege leave you are asked by your supervisor to postpone it or cancel it altogether citing business pressures.

    I don't agree with the corporate culture or the direction the Bank is headed. In my case, the culture was a turn and burn environment. They had a high pressure environment, and we lived in constant fear of losing our jobs. There was no value placed in sales professionals, and the place was a revolving door.

    Your Ideas are not heard by Bosses and your work and contribution is not valued.

    The "good old boys club" at the top has made it impossible for advancement. Nobody likes to work in a situation when they know where there is no chance that they can advance within the company. If you see a pattern of upper management promoting their favorites over more qualified candidates this is a sign that your company has a "good old boys club."

    At the job, I was constantly picked up, bullied and verbally abused by my boss. I refused to put up with this and there were several occasions when I confronted my Boss about it. My former manager was a micro manager and used to call every 3 hours asking for Life Insurance numbers. I sometimes wondered if we were working for a life insurance company or a Bank.

    This manager pitted his people against one another. He was partial to some employees and harsh with others even if their numbers were the same. Office politics kill morale and as the manager you should be doing things to prevent it not perpetuate it. Don't be vindictive. Create a positive environment where people want to come to everyday.

    I dont remember a single instance where my Regional Head led by example or helped me cracked a deal or a big account. In fact he used to take all the credit for the deals cracked by us.

    My Boss used to curse during meetings at employees and use public humiliation to put people down. Again, do this and your employees will quit. Nobody likes someone that is a know it all and can do no wrong. Don't take all the credit when things go right and then be the first to pass blame when things go wrong.

    Have you ever had that pit in your stomach develop on Sunday just from the thought that Monday is only a day away; and, you know you have to go back to work? Well, I am glad I don't have it anymore! That place is my rear view mirror.

    Some 1200 employees were laid off by the bank without giving any valid reasons with senior management saying they need to cut their losses !

    The day I quit that job was one of the most liberating experiences in my life. I couldn't get out of there fast enough. As I was leaving, when I got to the lobby area I had a quick decision to make, take the elevator or the stairs. I quickly decided to take the stairs as I could hit them running. I didn't want to wait for the elevator! The feeling I got once I made it to my car and started to drive away was amazing. I truly felt a sense of freedom like I had never felt before!

    The next few days were spent relaxing with my family and I took time out to travel abroad and preparing to move on professionally. For me quitting that poisonous job was the one of the best decisions I ever made. Today, I'm in a much better place personally. I am far less grouchy and stressed. Additionally, I am in a much better place professionally. I am also sleeping much better, and my family likes me a little more these days.

    Advice to ManagementAdvice

    Nobody likes to be micro managed. Be a leader not a micro manager. Be someone that your employees admire and want to work hard for. Do this by leading by example with your work ethic, integrity, and by treating people with respect. Do not constantly threaten people with their job. If this is your idea of coaching your team, then you should not be in management. As the boss you should be the teacher and find ways to help people improve. Managing by fear will make your employees resent you and the company. The first chance they get they will jump ship.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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