ICL Reviews

Updated June 29, 2015
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17 Employee Reviews

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  1. VP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in Colleyville, TX
    Current Employee - Regional Manager in Colleyville, TX

    I have been working at ICL (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Fun place to work at.

    Cons

    None that I can think of

    Advice to Management

    None


  2. Skill Builder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ICL full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Opportunity for advancement, good place to work when you are in school

    Cons

    Non-high school graduates are managers

    Advice to Management

    Mutual respect should be the key


  3. Helpful (1)

    Non for profit organization ICL

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Program Manager in New York, NY
    Current Employee - Assistant Program Manager in New York, NY

    I have been working at ICL full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The agency has a lot services available for many families in the New York City area. Teams are of specialized backgrounds and highly experienced.

    Cons

    Salaries are not competitive and are way on low scale. Forces many an employee to look for greener pastures elsewhere. Job responsibilities are overwhelming and at my HR orientation my job description was a two page detail document out lining what seem like three positions collapsed into one.


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  5. Good position, but limited growth potential.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Coordinator in Brooklyn, NY
    Former Employee - Care Coordinator in Brooklyn, NY

    I worked at ICL full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    90% of the job was field base. Create your own schedule.

    Cons

    GPS tracking on company phone, very meticulous and a high turnover rate. Large caseloads.

    Advice to Management

    Take disability seriously. Whether minor or major.


  6. Good place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Saint Louis, MO
    Current Employee - Analyst in Saint Louis, MO

    I have been working at ICL full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Work life balance is ok but could be better, good co workers, opportunities if you know some one in upper management.

    Cons

    Hard to get salary increases

    Advice to Management

    Take care of your emploees


  7. It was a learning experience that showed me how people could have no drive to live.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager Supervisor in Brooklyn, NY
    Former Employee - Case Manager Supervisor in Brooklyn, NY

    I worked at ICL full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I enjoyed working there due to the fact that I know how it feel for people to turn their backs on you as well as a person having no drive to live. Working at ICL gave me hope in my life as I shared my struggles and enactive with the client to give them and show that they aren't the only the ones that go through lifes up and downs.

    Cons

    Getting the clients to out of their comfort zone to try new things, the desire to want more out of life and that people do care.

    Advice to Management

    Sometimes management have to come outside the box and meet the client on their level and realize they are no better then the next man.


  8. Exasperated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Services Case Manager in Long Island City, NY
    Former Employee - Social Services Case Manager in Long Island City, NY

    I worked at ICL full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    As exasperated as I am, I am thankful for the chance and opportunity I have had to have work with this company. it have been a life changing experience. Great perks. I learned a lot while I was there. My co-workers were interested and fun to deal with.

    Cons

    Needed more training in the field of case management. And less aggression in Senior Management. Employees needed to be treated with respect.

    Advice to Management

    Coordinate better working environment.


  9. Great learning experience but overwhelming amount of work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Worker in Brooklyn, NY
    Former Employee - Social Worker in Brooklyn, NY

    I worked at ICL

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Learning opportunities, great supervision, good support from staff

    Cons

    Overworked, high turnover rate, overwhelming amount of paperwork and understaffed

    Advice to Management

    office culture, hire more employees


  10. No growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mental Health Counselor in New York, NY
    Current Employee - Mental Health Counselor in New York, NY

    I have been working at ICL

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    flexible .. some of the clients you get to know & the stories are very touching! Allows you to re evaluate life and be thankful

    Cons

    everything! Salary is horrible .. Not a company that you'll be eager to grow in. They treat the direct care workers horrible!

    Advice to Management

    Its one thing to have a degree, but experience all of you lack! To have an effective business, you have to get along with your staff. That's the only way it will work


  11. Frustrating

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at ICL

    Pros

    The best part of working with such a disfunctional company as ICL is the clients ... You tend to build a bond and love for the consumers despite horrible administration

    Cons

    Poor management, Unsanitary living/working conditions, Lack of communication & unprofessional practices, incidents gets swept under the rug depending on the staff involved, Favoritism is def a factor!

    Advice to Management

    Start hiring people who's passionate about their job and not just looking for a check! Tighten up on management and DO WHAT THE HECK YOU ARE PAID TO DO! It's sickening to walk into a residence and management is just as ghetto and unprofessional as the rest of the staff.



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