ICL Reviews

Updated March 25, 2015
18 reviews filtered by
  • Any Location
  • Any Job Title
2.5
18 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings

Employee Reviews

Sort: Popular Rating Date
  1. Good position, but limited growth potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Care Coordinator in Brooklyn, NY
    Former Employee - Care Coordinator in Brooklyn, NY

    I worked at ICL full-time (more than a year)

    Pros

    90% of the job was field base. Create your own schedule.

    Cons

    GPS tracking on company phone, very meticulous and a high turnover rate. Large caseloads.

    Advice to ManagementAdvice

    Take disability seriously. Whether minor or major.

    Doesn't Recommend
    Positive Outlook
  2. Good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Saint Louis, MO
    Current Employee - Analyst in Saint Louis, MO

    I have been working at ICL full-time (more than 3 years)

    Pros

    Work life balance is ok but could be better, good co workers, opportunities if you know some one in upper management.

    Cons

    Hard to get salary increases

    Advice to ManagementAdvice

    Take care of your emploees

    Recommends
    Positive Outlook
  3. It was a learning experience that showed me how people could have no drive to live.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Case Manager Supervisor in Brooklyn, NY
    Former Employee - Case Manager Supervisor in Brooklyn, NY

    I worked at ICL full-time

    Pros

    I enjoyed working there due to the fact that I know how it feel for people to turn their backs on you as well as a person having no drive to live. Working at ICL gave me hope in my life as I shared my struggles and enactive with the client to give them and show that they aren't the only the ones that go through lifes up and downs.

    Cons

    Getting the clients to out of their comfort zone to try new things, the desire to want more out of life and that people do care.

    Advice to ManagementAdvice

    Sometimes management have to come outside the box and meet the client on their level and realize they are no better then the next man.

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Exasperated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Social Services Case Manager in Long Island City, NY
    Former Employee - Social Services Case Manager in Long Island City, NY

    I worked at ICL full-time (less than a year)

    Pros

    As exasperated as I am, I am thankful for the chance and opportunity I have had to have work with this company. it have been a life changing experience. Great perks. I learned a lot while I was there. My co-workers were interested and fun to deal with.

    Cons

    Needed more training in the field of case management. And less aggression in Senior Management. Employees needed to be treated with respect.

    Advice to ManagementAdvice

    Coordinate better working environment.

    Doesn't Recommend
    Negative Outlook
  6. Great learning experience but overwhelming amount of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Social Worker in Brooklyn, NY
    Former Employee - Social Worker in Brooklyn, NY

    I worked at ICL

    Pros

    Learning opportunities, great supervision, good support from staff

    Cons

    Overworked, high turnover rate, overwhelming amount of paperwork and understaffed

    Advice to ManagementAdvice

    office culture, hire more employees

    Recommends
    Neutral Outlook
  7. No growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mental Health Counselor in New York, NY
    Current Employee - Mental Health Counselor in New York, NY

    I have been working at ICL

    Pros

    flexible .. some of the clients you get to know & the stories are very touching! Allows you to re evaluate life and be thankful

    Cons

    everything! Salary is horrible .. Not a company that you'll be eager to grow in. They treat the direct care workers horrible!

    Advice to ManagementAdvice

    Its one thing to have a degree, but experience all of you lack! To have an effective business, you have to get along with your staff. That's the only way it will work

    Doesn't Recommend
    Negative Outlook
  8. Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at ICL

    Pros

    The best part of working with such a disfunctional company as ICL is the clients ... You tend to build a bond and love for the consumers despite horrible administration

    Cons

    Poor management, Unsanitary living/working conditions, Lack of communication & unprofessional practices, incidents gets swept under the rug depending on the staff involved, Favoritism is def a factor!

    Advice to ManagementAdvice

    Start hiring people who's passionate about their job and not just looking for a check! Tighten up on management and DO WHAT THE HECK YOU ARE PAID TO DO! It's sickening to walk into a residence and management is just as ghetto and unprofessional as the rest of the staff.

  9. 1 person found this helpful

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Accounting Intern in New York, NY
    Former Intern - Accounting Intern in New York, NY

    I worked at ICL as an intern (less than a year)

    Pros

    It was an extremely friendly environment! I was well trained by the CFO himself and never did I regret a single moment of it!

    Cons

    Compensation was average, wish I just had more time here to see how far I could've grew.

    Recommends
  10. 3 people found this helpful

    If you want a career with respect & decent pay....then don't work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mental Health Counselor in Brooklyn, NY
    Current Employee - Mental Health Counselor in Brooklyn, NY

    I have been working at ICL part-time (more than 8 years)

    Pros

    Lots of locations and sites housing has 24 hour shifts

    Cons

    Employees not treated with respect Management is terrible Working at risk with some mental health populations thankless job company changes policy often to benefit itself without consideration to clients or workers

    Advice to ManagementAdvice

    Listen to your employee that are working on the front lines they are the professionals dealing with all the aspects of the client Make your facilities safe environments for the residents and work ers for real not just on a report for the state

    Doesn't Recommend
    Negative Outlook
  11. Working here can be a positive or negative experience depending on who is your boss.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Social Worker in New York, NY
    Current Intern - Social Worker in New York, NY

    I have been working at ICL as an intern (less than a year)

    Pros

    Vacation time off, when you have program that really serves the clients.

    Cons

    Office culture, salary as compared to other not for profit agencies on the level of ICL, the higher up the management the less accessible they are. You can feel small and unimportant, like your ideas do not matter. Very much about appearances with many bosses.

    Advice to ManagementAdvice

    Make yourself more available to people across the agency, raise salaries, and actively work to improve the culture so everyone feels valued.

Work at ICL? Share Your Experiences

ICL

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.