ICON

  www.iconplc.com
  www.iconplc.com

ICON Reviews in Chicago, IL

Updated June 30, 2014
Updated June 30, 2014
178 Reviews
2.5
178 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ICON CEO Ciaran Murray
Ciaran Murray
49 Ratings

Review Highlights

Pros
  • Work/life balance, benefits, training programs and advancement opportunities (in 14 reviews)

  • Carrier development opportunities, good benefits, friendly environment (in 15 reviews)


Cons
  • There is little concern for work/life balance here anymore (in 11 reviews)

  • So there was no career development or assessment, making it impossible to ever be promoted or get feedback on my performance (in 5 reviews)

More Highlights

5 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    lots of potential for growth but the company has outgrown its policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Research Associate in Chicago, IL
    Current Employee - Clinical Research Associate in Chicago, IL

    I have been working at ICON full-time (less than an year)

    Pros

    Great people and good flexibility. ICON is an ideal place to learn the industry. Leading the way in risk based monitoring and implementing very cool technologies.

    Cons

    Management is out of touch with employees, metrics-driven approach (quantity) can stifle quality, more empasis must be put into indication specific training. ICON needs to realize that there are several CROs that are competing for the most talented CRAs. ICON must realize that the pay and the lack of commitment to develop more specialized employees has caused many to move to other places.

    Advice to ManagementAdvice

    Train us, retain us, and trust us to work more closely with Sponsors instead of putting two levels of management between us and the client.

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Nice place to start out, but definitely no place to grow

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Research Assistant in Chicago, IL
    Former Employee - Clinical Research Assistant in Chicago, IL

    I worked at ICON full-time (more than an year)

    Pros

    Great way to get your foot in the door of pharma

    Cons

    No opportunity to grow at all. Promised opportunities, strung along for years. I also felt like the environment felt clique-ish.

    Advice to ManagementAdvice

    Upper management in the Chicago office: invest in your employees!!

    Doesn't Recommend
    No opinion of CEO
  3.  

    Less than a year being here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Trial Assistant in Chicago, IL
    Current Employee - Clinical Trial Assistant in Chicago, IL

    I have been working at ICON full-time (less than an year)

    Pros

    Excellent trainings to familiarize staff with GCP and clinical trial regulations; Managers consciously aware of employees who want to move into another role; use of SMART objectives for goals/evaluations; ability to move around in different clinical trial specialties

    Cons

    havent been here long enough to know many; pay scale for moving up into a different role not great; turnover seems to be an issue especially when working on multi-year studies

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Pretty marginal company and leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Executive Vice President in Chicago, IL
    Former Employee - Executive Vice President in Chicago, IL

    I worked at ICON

    Pros

    people below leadership were fair

    Cons

    poor leadership, unethical behavior and favoritism

    Advice to ManagementAdvice

    let people lead and do not micro manage

    Doesn't Recommend
    No opinion of CEO
  6.  

    Maintain great work/life balance at ICON but take your advanced degree elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Clinical Project Manager in Chicago, IL
    Current Employee - Senior Clinical Project Manager in Chicago, IL

    I have been working at ICON

    Pros

    Strong Work/life balance
    Friendly and approachable colleagues
    Generous vacation and time-off schedule
    Above average benefits
    International footprint allows for collaboration globally

    Cons

    Over-emphasis on shareholder opinion, which translates to a focus on short-term tactics rather than long-term strategies to improve the company's business
    Significant growing pains in an organization that has grown faster than its infrastructure
    Below average pay makes it difficult to attract top talents
    Lean travel policy and reimbursement process gives sponsors the impression of a company that competes on cost rather than on talent

    Advice to ManagementAdvice

    Spare no expense at hiring top talents who can serve as a role model for others. Focus on staff training and development to better demonstrate how we are a "Symbol of Excellence." Truly reward top performers to continue to motivate them as well as encourage others.

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