ICON Reviews

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3.0
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ICON CEO Ciaran Murray
Ciaran Murray
1 Rating

Pros
  • Work/life balance, benefits, training programs and advancement opportunities (in 14 reviews)

  • Independence, good benefits and reasonable pay (in 15 reviews)

Cons
  • There is little concern for work/life balance here anymore (in 11 reviews)

  • So there was no career development or assessment, making it impossible to ever be promoted or get feedback on my performance (in 5 reviews)

More Pros and Cons

5 Employee Reviews

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  1. Less than a year being here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Trial Assistant in Chicago, IL
    Current Employee - Clinical Trial Assistant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICON full-time (Less than a year)

    Pros

    Excellent trainings to familiarize staff with GCP and clinical trial regulations; Managers consciously aware of employees who want to move into another role; use of SMART objectives for goals/evaluations; ability to move around in different clinical trial specialties

    Cons

    havent been here long enough to know many; pay scale for moving up into a different role not great; turnover seems to be an issue especially when working on multi-year studies


  2. Helpful (1)

    Nice place to start out, but definitely no place to grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Clinical Research Assistant in Chicago, IL
    Former Employee - Clinical Research Assistant in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    I worked at ICON full-time (More than a year)

    Pros

    Great way to get your foot in the door of pharma

    Cons

    No opportunity to grow at all. Promised opportunities, strung along for years. I also felt like the environment felt clique-ish.

    Advice to Management

    Upper management in the Chicago office: invest in your employees!!


  3. Helpful (1)

    lots of potential for growth but the company has outgrown its policies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Research Associate in Chicago, IL
    Current Employee - Clinical Research Associate in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at ICON full-time (Less than a year)

    Pros

    Great people and good flexibility. ICON is an ideal place to learn the industry. Leading the way in risk based monitoring and implementing very cool technologies.

    Cons

    Management is out of touch with employees, metrics-driven approach (quantity) can stifle quality, more empasis must be put into indication specific training. ICON needs to realize that there are several CROs that are competing for the most talented CRAs. ICON must realize that the pay and the lack of commitment to develop more specialized employees has caused many to move to other places.

    Advice to Management

    Train us, retain us, and trust us to work more closely with Sponsors instead of putting two levels of management between us and the client.


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  5. Helpful (1)

    Pretty marginal company and leadership

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Vice President in Chicago, IL
    Former Employee - Executive Vice President in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    people below leadership were fair

    Cons

    poor leadership, unethical behavior and favoritism

    Advice to Management

    let people lead and do not micro manage


  6. Maintain great work/life balance at ICON but take your advanced degree elsewhere

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Clinical Project Manager in Chicago, IL
    Current Employee - Senior Clinical Project Manager in Chicago, IL

    Pros

    Strong Work/life balance Friendly and approachable colleagues Generous vacation and time-off schedule Above average benefits International footprint allows for collaboration globally

    Cons

    Over-emphasis on shareholder opinion, which translates to a focus on short-term tactics rather than long-term strategies to improve the company's business Significant growing pains in an organization that has grown faster than its infrastructure Below average pay makes it difficult to attract top talents Lean travel policy and reimbursement process gives sponsors the impression of a company that competes on cost rather than on talent

    Advice to Management

    Spare no expense at hiring top talents who can serve as a role model for others. Focus on staff training and development to better demonstrate how we are a "Symbol of Excellence." Truly reward top performers to continue to motivate them as well as encourage others.



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