ICON
2.9 of 5 147 reviews
www.iconplc.com Dublin, Ireland 1000 to 5000 Employees

ICON Reviews

Updated Jul 3, 2014
ICON – Dublin – “Dublin”

All Employees Current Employees Only

2.9 147 reviews

                             

43% Approve of the CEO

ICON CEO Ciaran Murray

Ciaran Murray

(28 ratings)

55% of employees recommend this company to a friend
147 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "good work life balance, relaxed atmosphere, lots of internal jobs posted"
    in 11 reviews
  • "Carrier development opportunities, good benefits, friendly environment"
    in 14 reviews
Cons:
  • "Work-life balance was challenging"
    in 7 reviews
  • "So there was no career development or assessment, making it impossible to ever be promoted or get feedback on my performance"
    in 5 reviews
  • Show more review highlights

Reviews

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    Must be patient.

    Software Developer (Current Employee)
    Houston, TX

    ProsGreat vacation time, European style. Salary increase is minimal, at least in my experience. Maybe some people are getting nice increases if they're a star. But from what I've heard, you have to leave and come back or have another offer in hand 'if' they're willing to counter to keep you, otherwise, don't hold your breath. If you have a mentor or a natural ability to learn the business, then you've got it made. Otherwise, the learning curve can be steep for mere mortals.

    ConsIf you're not patient, forget it. You'll only be frustrated. But if you're willing to do what they tell you, then you can last a long time. In the event of a layoff, I was told that you get a little severance, which is more than most companies.

    Advice to Senior ManagementManagement will decide. Nothing else is new here.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good company to start your career.

    Anonymous Employee (Former Employee)

    ProsVery good benefits package. Great coworkers.

    ConsWork/life balance is poor. Low pay, no bonuses.

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    Nice place to start out, but definitely no place to grow

    Clinical Research Assistant (Former Employee)
    Chicago, IL

    ProsGreat way to get your foot in the door of pharma

    ConsNo opportunity to grow at all. Promised opportunities, strung along for years. I also felt like the environment felt clique-ish.

    Advice to Senior ManagementUpper management in the Chicago office: invest in your employees!!

    No, I would not recommend this company to a friend

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    Long Time Employee

    Anonymous Employee (Current Employee)

    ProsGreat benefits and flexible work hours

    ConsUnrealistic demands for greater time and output place a tremendous amount of stress on the employees at ICON. There is little concern for work/life balance here anymore. When I joined ICON, there was a sense that the demands of hard work and long hours were for the development and growth of this company, and would lead to greater opportunity for the employees. I don’t think this is the case anymore. Long time employment at this company appears to be looked down upon. Loyalty is no longer a valued trait. As an employee, the only people that matter to the organization are the investors. I no longer see opportunity for growth,as hiring from outside of the organization is the norm and growth from within is nonexistent.

    Advice to Senior ManagementEmployees are the lifeblood of any organization. Keep them somewhat happy, and they will work hard, and you will prosper. That was ICON. Not so much anymore

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    Great place to work in the past but now a corporate machine!

    Director (Former Employee)
    Philadelphia, PA

    ProsWork/life balance, benefits, training programs and advancement opportunities.

    ConsCorporate based company culture, too many IT systems that are constantly changing, lots of in-fighting and power struggles with management teams.

    Advice to Senior ManagementDeliver on promises made to employees at town-hall meetings. Exclusive benefit programs in place for the Dublin office and showcased on company intranet - what about the other 10,000 employees?

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Corporate culture has declined with too much focus on financial bottom line

    Senior Director, Global Head (Former Employee)
    North Wales, PA

    ProsExciting projects across a wide variety of therapy areas and sponsors

    ConsPeople are not valued as they were 5 years ago. Having been a global department head, my compensation was okay but generally the company has become very tight fisted in rewarding its people.

    Advice to Senior ManagementInnovation and quality suffer when you focus too much on margins and don't value your people

    No, I would not recommend this company to a friend

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    Great people, poor work-life balance

    Anonymous Employee (Former Employee)
    Ellicott City, MD

    ProsI worked with smart, capable, helpful people. Pay was good.

    ConsWork-life balance was challenging. Work weeks of 55-70 hour/week were expected and necessary to keep up with the work.

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    Clinical Research Associate

    Anonymous Employee (Former Employee)

    ProsGreat place for gaining experience in multiple therapeutic areas

    ConsThey were slow moving to a regional model for CRAs

    Yes, I would recommend this company to a friend

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    3 people found this helpful  

    A Symbol of Excellence? Nope.

    CRA (Former Employee)

    ProsWonderful co-workers - ICON has a knack for recruiting smart, capable, intelligent, diligent workers, so you get to work with teams full of some truly amazing, supportive people. Since it is a global company, you are also afforded the opportunity to work with people around the world, which is incredibly exciting and an indelible learning experience.

    Great company to help one obtain experience in the pharmaceutical industry.

    ConsTerrible salaries - extremely low pay (pay is practically a joke here). Very important to negotiate salary or they will low low-ball you.

    As many others have mentioned, there is absolutely no help with career development - so many employees are horrendously underpaid and the opportunities for advancement/promotions are extremely limited and practically nonexistent for certain job titles. The company is quite literally bleeding talent left and right (turn-over is VERY high) and losing great employees for this reason and many more. ICON does NOT care about its people.

    Unless you want a stagnant career path and terrible pay, make sure to move on once you've gained enough experience.

    Advice to Senior ManagementThis will probably fall on deaf ears but here goes: reevaluate your appalling company culture ASAP.

    In the process of becoming so hideously profit-driven and focused on ridiculously inane metrics, the company has completely sacrificed its focus on people. ICON may recruit the best but places little importance on developing and nurturing that talent. Employees are overworked, underpaid, and under-appreciated.

    Stop sacrificing quality for profit - you will only lose in the end. Reward the loyalty of your employees. UTILIZE your talent! Wake up and start caring about your workers before you lose them.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Company with lots of politics

    Software Developer II (Current Employee)
    Houston, TX

    ProsAbility to define industry standards in the field.

    ConsMuddle with lots of politics and back door deals. Management can care less about employee problems. Below industry level pay.

    Advice to Senior ManagementIt's nice to maintain margin at certain percentage. But sacrificing employee morals is not one of them. If you want to retain best employees you have to pay them accordingly.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at ICON reviews and ratings — including employee satisfaction and approval rating for ICON CEO Ciaran Murray . All 147 reviews posted anonymously by ICON employees.