ICON Reviews

Updated March 22, 2015
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2.5
209 Reviews
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Approve of CEO
ICON CEO Ciaran Murray
Ciaran Murray
66 Ratings

Pros
  • Work/life balance, benefits, training programs and advancement opportunities (in 14 reviews)

  • Carrier development opportunities, good benefits, friendly environment (in 15 reviews)

Cons
  • There is little concern for work/life balance here anymore (in 11 reviews)

  • So there was no career development or assessment, making it impossible to ever be promoted or get feedback on my performance (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Very stable organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Director in Durham, NC
    Current Employee - Senior Project Director in Durham, NC

    I have been working at ICON full-time (more than 10 years)

    Pros

    Flexible, good culture, focused on client and quality

    Cons

    External hires have increased over the yrs vs organic growth

    Advice to ManagementAdvice

    Look internally

    Recommends
    Positive Outlook
  2. The company has grown tremendously.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ICON full-time (more than 8 years)

    Pros

    Benefits are reasonable; company is moving in a positive direction.

    Cons

    Chronically under-resourced and unrealistic deadlines.

    Advice to ManagementAdvice

    I think you're on the right track, but need to value the people who've been here during the tough years.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Friendly environment and wonderful people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ICON full-time (more than a year)

    Pros

    The biggest compliment an employer can give an employee is asking them what they think! I love the fact that I can go to my director or even my VP and share my thoughts. It’s great to know my voice is not only heard, but also how I feel matters. The leadership cares and will do what they can to make us happy. ICON has an excellent focus on supporting and helping current staff grow into the roles they choose.

    Cons

    No workplace is perfect but here you can make yourself part of the solution

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful

    Clinical Trial Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Trial Assistant in Nashville, TN
    Former Employee - Clinical Trial Assistant in Nashville, TN

    I worked at ICON full-time (more than a year)

    Pros

    The benefits are great and its is a excellent place to gain experience in Clinical Trials. If you have excellent time management skills there is a great work life balance. I found management to be very supportive of personal development.

    Cons

    If you want to be a CRA with no monitoring experience, chances are you will be waiting a very long time. The company is working on creating clear career paths but lack in this area.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful

    good learning experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ICON

    Pros

    Friendly co-worker, great benefit
    , flexible schedule

    Cons

    Poor management, Rush and tight project deadline

  7. 1 person found this helpful

    Could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ICON

    Pros

    good training ground but not good enough to stay after you get experience

    Cons

    compensation is average at best

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 3 people found this helpful

    Noble work, lousy company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ICON

    Pros

    You know you are doing work that is helping sick people
    Some lower-level employees are very nice to work with

    Cons

    Extremely rigid corporate environment where employees are treated like drones
    US employees have had sick time taken away, so you must choose between being sick or taking vacation. As a result, most employees come to work sick and get everyone around them sick.
    Health insurance costs double each year. Salaries in no way keep pace.
    No creativity or innovation is encouraged.
    Managers are discouraged from giving any positive feedback; nothing is ever good enough, even when goals are exceeded.

    Advice to ManagementAdvice

    Stop cutting benefits. You are losing all your good employees by doing this.
    Don't expect employees to jump for joy at your announcements that profits are breaking records unless you intend on sharing the wealth with all employees, which you haven't.
    Your company has no work-life balance. This is not sustainable.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful

    Project assistant

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ICON

    Pros

    Benefits and people. Get to work with great sponsors

    Cons

    No career path. Pay is terrible.

  10. 2 people found this helpful

    CRO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Director in Houston, TX
    Former Employee - Associate Director in Houston, TX

    I worked at ICON

    Pros

    Benefits are great. Best in my career.

    Cons

    Middle management is a sad group. Lack of leadership has made this a sinking ship. A lot of meaningless talk and backstabbing. Could have been great but left with incompetent sr leader. No integrity.

    Advice to ManagementAdvice

    Get rid of the current middle management team and replace with true leaders.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful

    Nice Company with Low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Technologist in Farmingdale, NY
    Current Employee - Medical Technologist in Farmingdale, NY

    I have been working at ICON

    Pros

    Work life balance, Cross Training,

    Cons

    Personal Growth, Low Pay, Opportunity, Promotions

    Recommends
    Neutral Outlook
    No opinion of CEO

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