ICON

www.iconplc.com

ICON Reviews

Updated January 29, 2015
Updated January 29, 2015
192 Reviews
2.6
192 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ICON CEO Ciaran Murray
Ciaran Murray
56 Ratings

Review Highlights

Pros
  • Work/life balance, benefits, training programs and advancement opportunities (in 14 reviews)

  • Carrier development opportunities, good benefits, friendly environment (in 15 reviews)


Cons
  • There is little concern for work/life balance here anymore (in 11 reviews)

  • So there was no career development or assessment, making it impossible to ever be promoted or get feedback on my performance (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Nice Company with Low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Technologist in Farmingdale, NY
    Current Employee - Medical Technologist in Farmingdale, NY

    I have been working at ICON

    Pros

    Work life balance, Cross Training,

    Cons

    Personal Growth, Low Pay, Opportunity, Promotions

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Company with growth opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Director
    Former Employee - Associate Director

    I worked at ICON

    Pros

    Company with fast paced growth, internal opportunities and good pay. Co-workers are extraordinarily pleasant and great to work with.

    Cons

    They tend to understaff for the required work to be done. Acquisitions are challenging to integrate due to system incompatibility. Knowledge sharing of projects coming in is limited. Newer management has been negative toward long time employees.

    Advice to ManagementAdvice

    Don't lose sight of the importance of the employees.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    I love working as an employee at ICON.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Trial Assistant in Nashville, TN
    Current Employee - Clinical Trial Assistant in Nashville, TN

    I have been working at ICON full-time (more than 3 years)

    Pros

    It is a very dynamic environment. It is a strong global company. The company is growing.

    Cons

    There is less opportunity for growth.

    Recommends
    Positive Outlook
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  5.  

    Great benefits, good people, little room for professional growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ICON

    Pros

    The benefits and the people are wonderful

    Cons

    Profit driven, overtime is expected regularly, low salary

    Recommends
    Neutral Outlook
  6.  

    Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Data Coordinator in North Wales, PA
    Current Employee - Clinical Data Coordinator in North Wales, PA

    I have been working at ICON full-time (more than 5 years)

    Pros

    Benefits offered are good, occasional assignment on a good team, with a good manager, 1/2 day Fridays every other week definitely helps with the overall morale of the employees.

    Cons

    Unrealistic expectations, minimal training, and lack of communication. Instead of saying 'figure it out' with most task assignments, offering detailed training results in a quality product, in a more time efficient manner. Too much favoritism with employees that like to discredit people to make themselves look good.

    Advice to ManagementAdvice

    If you are truly interested in retaining good employees, listen to what the people are saying in their survey responses. It appears that improvements are made to retain employees in a certain area, with little to no recognition for the department that helps them attain their goals. These tactics do not motivate people to extend themselves. Most importantly, treat people the way you expect to be treated instead of pitting people against one another.

    Recommends
    Neutral Outlook
  7.  

    Great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ICON full-time (more than a year)

    Pros

    ICON has great health care benefits.

    Cons

    Compensation is on the low side with minimal change for growth or increase.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    have worked at ICON for over 5 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    I have been working at ICON

    Pros

    allow you to work from home 2 days a week

    Cons

    work life balance is horrible. The work week is 37.5 hours, but you are expected to work 40 to 50 hours a week.

    Advice to ManagementAdvice

    be realistic with resources. One person can only do so much.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    No work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Clinical Research Associate
    Former Employee - Senior Clinical Research Associate

    I worked at ICON full-time (more than 8 years)

    Pros

    Great benefits and the people I worked with were wonderful. Great managers who are supportive. PTO and insurance benefits were the best I've seen.

    Cons

    No work/life balance. Have to be on-site at least 8 days (was this at the time I was working there), but I was not regional and traveling all over the country. It turned out to be about 12 days a month and that did not count the travel days. I was experienced which was bad because they took advantage of that and I had to fill in for all the people who would quit. Was working around the clock just to meet my metric. They did not value their employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Good strong commitment focus employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Project Management in Research Triangle Park, NC
    Current Employee - Director Project Management in Research Triangle Park, NC

    I have been working at ICON (more than 3 years)

    Pros

    Growth is available, focus on employees and culture. Fist pay strong profit sharing

    Cons

    Growth can be painful when fast. So growing pains part of icon, but dr leadership is working to minimize

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Incredible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Study Start Up Associate in Brentwood, TN
    Current Employee - Study Start Up Associate in Brentwood, TN

    I have been working at ICON full-time (less than a year)

    Pros

    Leading CRO in the field.
    Great compensation package.
    Exceptional work environment.
    Employee-oriented.

    Cons

    None as far as I know.

    Advice to ManagementAdvice

    Keep doing what your doing because it is working!

    Recommends
    Positive Outlook

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