ICON Reviews

Updated March 22, 2015
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2.5
209 Reviews
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Approve of CEO
ICON CEO Ciaran Murray
Ciaran Murray
66 Ratings

Pros
  • Work/life balance, benefits, training programs and advancement opportunities (in 14 reviews)

  • Carrier development opportunities, good benefits, friendly environment (in 15 reviews)

Cons
  • There is little concern for work/life balance here anymore (in 11 reviews)

  • So there was no career development or assessment, making it impossible to ever be promoted or get feedback on my performance (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Friendly environment and wonderful people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ICON full-time (more than a year)

    Pros

    The biggest compliment an employer can give an employee is asking them what they think! I love the fact that I can go to my director or even my VP and share my thoughts. It’s great to know my voice is not only heard, but also how I feel matters. The leadership cares and will do what they can to make us happy. ICON has an excellent focus on supporting and helping current staff grow into the roles they choose.

    Cons

    No workplace is perfect but here you can make yourself part of the solution

    Recommends
    Positive Outlook
    Approves of CEO
  2. Incredible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Study Start Up Associate in Brentwood, TN
    Current Employee - Study Start Up Associate in Brentwood, TN

    I have been working at ICON full-time (less than a year)

    Pros

    Leading CRO in the field.
    Great compensation package.
    Exceptional work environment.
    Employee-oriented.

    Cons

    None as far as I know.

    Advice to ManagementAdvice

    Keep doing what your doing because it is working!

    Recommends
    Positive Outlook
  3. Good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ICON full-time (more than a year)

    Pros

    Good work culture,flexible.
    Employees are well informed about the changes in the orgn.

    Cons

    Learning curve is less
    Need good salary package

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Administrative Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in North Wales, PA
    Former Employee - Administrative Assistant in North Wales, PA

    I worked at ICON full-time (more than 5 years)

    Pros

    Great benefits, great pay, good work/life balance, great people

    Cons

    It's fast paced and intense at times but good outweighs the bad

    Advice to ManagementAdvice

    More incentive given to people with really intense projects would be helpful but overall it's a great place to work.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. Very interesting Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Administrative Assistant in Warrington, PA
    Former Contractor - Administrative Assistant in Warrington, PA

    I worked at ICON as a contractor (less than a year)

    Pros

    Good pay and benefits and company culture

    Cons

    none that I found out

    Advice to ManagementAdvice

    should hire high functioning contractors

    Recommends
    Positive Outlook
  7. Out of all of the CRO's I've worked for, this is the one company that I absolutely love.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ICON

    Pros

    Great people to work with. Family-like atmosphere. People actually care about improving their processes and workflows. Negativity is minor.

    Cons

    High turnover rate due to many organizational changes.

    Advice to ManagementAdvice

    Use what works and stick to that.

  8. Lots of knowledge and opportunities in clinical research field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Medical Technologist in Farmingdale, NY
    Current Employee - Medical Technologist in Farmingdale, NY

    I have been working at ICON

    Pros

    Acknowledgement, Respect for employees, Equality for benefit

    Cons

    Need to work overtime which is good to make money, and bad for family

    Advice to ManagementAdvice

    great effort by management to improve quality of work

    Recommends
    No opinion of CEO
  9. Great place to work. Benefits are amazing. Management is great. Pay is ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ICON

    Pros

    Benefits and management are great

    Cons

    Pay is not that great.

    Advice to ManagementAdvice

    Offer a bonus or some other benefits to employees to boost morale.

    Recommends
    Approves of CEO
  10. Excellent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ICON

    Pros

    Dedicated to employees and growth

    Cons

    Need more focus on streamlining processes/efficiency

    Advice to ManagementAdvice

    listen to and focus on the customer

    Recommends
    Approves of CEO
  11. Icon is a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at ICON

    Pros

    The people who work at Icon are great people who get the job done. People are friendly and very helpful when you are new to teh area. They are organized and have very strict ways of dealing with organizational things. Many people have been tehre for a very long time and enjoy working for the company just like me. They train you on their systems- which are very good.

    Cons

    commute to location is not desirable. The traffic is awful going into Philadelphia but i don't want to sell my house to make the move just for the job because it is a horrible housing market.

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Approves of CEO

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