ICW Group Reviews

Updated March 9, 2015
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2.7
40 Reviews
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Kevin Prior
34 Ratings

Employee Reviews

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  1. Love working here! I'm perplexed by other reviewers who wrote bad reviews, yet they have stayed for 3+ years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at ICW Group full-time (more than a year)

    Pros

    Casual environment, great benefits, they listen to their employees and take action on suggestions for improvement, great work-life balance, and the most important is the ability to write your own career path. If you want to work hard to move up, then you will. If you want to be lazy, then you won't get anywhere. ICW Group rewards those that actually do the hard work. I've worked at company's where everyone receives a bonus, and you're in shock that the lazy person next to you is being rewarded. ICW Group rewards those that actually work hard. It's hard for some people to understand that and realize that you don't get paid to just show up. I wish more companies followed this philosophy.

    Cons

    Employees and Managers need more training, but this is also a pro because they have listened to their employees, and they are already making improvements.

    401K match is paid at the end of the year- but hey, at least they have a match

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  2. Busy, Busy, Busy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ICW Group full-time (more than a year)

    Pros

    Great benefits, lots of training opportunities, promotion from within, and no day is ever exactly like the day before. It's a fast paced environment if you like that in a job.

    Cons

    Very numbers driven to the point where they over work their staff. At the time is seemed like they were so intent on keeping their staffing overhead low, that they sometimes had unreasonable expectations for task completion.

    Advice to ManagementAdvice

    Listen to your front line people and their immediate supervisors. They are the ones who are responsible for providing efficient, yet stellar customer service, and if they say they need something, they probably do.

    Positive Outlook
    Approves of CEO
  3. Limited opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at ICW Group full-time (more than 8 years)

    Pros

    Good work/life balance.
    Good people.
    Good way to gain some experience.

    Cons

    Opportunities are limited despite growth.
    Benefits continue to be reduced.
    Lack of support and cooperation among upper management that trickles down.
    Every department is a silo.

    Advice to ManagementAdvice

    Recognize your employees for what they actually do.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. Great

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Loss Control Consultant in San Diego, CA
    Current Employee - Loss Control Consultant in San Diego, CA

    I have been working at ICW Group full-time (more than 10 years)

    Pros

    Great environment to work in

    Cons

    None at this time to mention

    Recommends
    Positive Outlook
  6. Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at ICW Group full-time (more than a year)

    Pros

    Great work/life balance, great people, nice office.

    Cons

    Managers let people go. No support trainings.

    Advice to ManagementAdvice

    Prepare your people, support training.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Just keep on looking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ICW Group

    Pros

    Was a great opportunity to get into a new career and get another certification.

    Cons

    Leadership was only interested in self promotion. They'd sell out employees in order to look good.

    Advice to ManagementAdvice

    Leadership shouldn't have hired so many people and then dump them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. Poor Management and Low Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ICW Group full-time

    Pros

    Casual dress code
    The majority of your co-workers and friendly and cool
    The company provides a decent amount of paid time off
    Good place to collect a paycheck until you find something better

    Cons

    Poor and uninformed management decisions
    There is very little training provided to new employees
    Compensation is significantly lower than industry average
    HR department is sub par
    The wrong people are in upper management positions

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Great place to work and make a difference.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology Memmber in San Diego, CA
    Current Employee - Information Technology Memmber in San Diego, CA

    I have been working at ICW Group full-time (more than 5 years)

    Pros

    - Small company, which allows you to put in good process and good ideas into practice;
    - Culture of saying yes to recommendations if you have good ideas or want to make good changes
    - Stable, profitable and in business for 43+ years - that says something!

    Cons

    - hard to get good people to join
    - base pay seems to be average, but bonuses have been getting bigger

    Advice to ManagementAdvice

    - not clear what one of the C-level staff does all day; you know who I mean if you work there

    Recommends
    Positive Outlook
    Approves of CEO
  10. Poor leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at ICW Group full-time (more than a year)

    Pros

    Enjoy my co-workers, but management needs training.

    Cons

    Talk the talk, but do not walk the walk.
    Poor communication due to complicated company poetics and dynamics.

    Advice to ManagementAdvice

    No career path for growth

    Doesn't Recommend
    Neutral Outlook
  11. Great place to build your resume, bad place longterm.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst (Non-IT) in San Diego, CA
    Current Employee - Analyst (Non-IT) in San Diego, CA

    I have been working at ICW Group full-time (more than 3 years)

    Pros

    Great exposure, location, and exposure to different technologies.

    Cons

    Pay, benefits, and too much politics.

    Advice to ManagementAdvice

    Work with other departments

    Recommends
    Neutral Outlook
    Approves of CEO

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