IDEX

  www.idexcorp.com
  www.idexcorp.com

IDEX Reviews

Updated November 26, 2014
Updated November 26, 2014
29 Reviews
3.3
29 Reviews
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IDEX Chairman and CEO Andrew K. Silvernail
Andrew K. Silvernail
14 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Fast growing start-up bought and then crushed by mismanagement and bloated overhead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boulder, CO
    Current Employee - Anonymous Employee in Boulder, CO

    I have been working at IDEX full-time (more than 5 years)

    Pros

    The health insurance package is one of the best outside of Union Labor.

    Cons

    No promotion opportunities - all top level spots filled by outsiders
    Meetings take up most productive time
    Poor morale company wide
    Family atmosphere previously there now absent
    Management by hypocritical edict and fear

    Advice to ManagementAdvice

    Before being bought we never had to call for sales. Our reputation was such that we had more work than we could handle by being the best at what we did. Now we have a sales team that hunts for customers and we still miss quota after quota. The first problem was driving away over a 100 years of technical experience with heavy-handed-fear-based management leaving the company with diminished capacity to actually make product. To add insult to injury, some of these critical positions were left unfilled and the work piled even higher onto less experienced employees. The obvious result was diminished quality and severe damage to our reputation.

    The next problem was saddling the company with expensive overhead and their attendant lackeys while adding no value to actual operational performance. If anything, the excessive meetings and extraneous data collection to feed this overhead cripples the remaining workers productivity.

    If this company wants to succeed, there needs to be a focus on returning to excellence. You cannot sit inside your office and make edicts and expect things to change. More meetings or hiring outside consultants will not help this company come out of a rut. There needs to be leadership shown from the top by coming down into the trenches and figuring out how the processes works and how we made money before being bought. Only by learning what made us successful before the purchase, will you be able to capitalize on our unique blend of skills and capabilities. There is no routine, everything is change. I know you want to setup fixed processes, and have accurate models five years out. That way leads to commoditization and third world companies eating our lunch. We should take pride that we are the only ones in the world these high demand clients can comes to.

    Take no for an answer. Sometimes things are not physically possible to accomplish. I don't care what your sales person promised a customer or if this quarters numbers will be too low. We have to do things correctly and with proper procedures. To do anything else actually causes more delayed shipments, stressed out employees, and unhappy customers.

    Excessive meetings every day have to stop. If an employee is in meetings more than 25% of their day, there needs to be something done. There obviously needs to be communication, but if it cant be said in two hours, then it probably isn't relevant for the day's tasks.

    We are not a manufacturing line. You can't just slot people into positions without training and expect miracles to happen. Our main draw for customers is excellence. If your employees are not trained properly, how are you going to achieve excellence? Unfortunately, our most experienced people are almost all gone, but take the time to codify and integrate the remaining experience into manuals and training programs for employees.

    Listen to your experienced employees. Several "low level"(aka no college degree but 10-20 years experience) correctly troubleshot problems with process flow that were not rectified until over a year later. They were told that data had to be collected before actions could be taken and this choked out our internal supply chain for the entire period.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    In with management team, in with the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IDEX full-time

    Pros

    Small company feel
    Stock price appears to have decent ROI
    Global company

    Cons

    No communication within and across departments
    No sense of team: everyone is out for themselves and when asking for assistance, if it isn't on their performance objectives then good luck getting help
    Few employees seem to trust corp management or other employees
    Turnover rate at all levels is above average
    Majority of employees think it matters more to be good friends with management team than it does to perform well in order to succeed
    No sense of overall strategy of the company

    Advice to ManagementAdvice

    The board should clean house and start over

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Good overall company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mechanical Engineer in West Jordan, UT
    Former Employee - Mechanical Engineer in West Jordan, UT

    I worked at IDEX full-time (more than 3 years)

    Pros

    IDEX is a good company overall. The CEO is good (both Larry Kingsbury as well as Andy Silvernail). The benefits are about normal for a professional.

    Cons

    IDEX allows the local businesses to pretty much run themselves. So the high quality corporation can be undermined by bad local management policies. My experience at the West Jordan facility was high turnover of general managers which caused a lot of problems. Then the last general manager was terrible. He was young, combative, arrogant, and disrespectful of the employees. There are about 35 people working at the West Jordan plant and from the time this general manager started to when I left, 12 other people had left.

    Advice to ManagementAdvice

    Hire and then keep quality local management. Give opportunities to grow at local levels, not just by moving to different divisions.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    NO WORK / LIFE BALANCE HERE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IDEX full-time (more than 5 years)

    Pros

    Good core group of 'worker bees.'
    Excellent Benefits

    Cons

    No investment or development of current employees.
    They would rather hire outside the organization.
    No bench strength or cross functional training.
    Senior Management totally out of touch with the reality in the workplace
    No fun times, no picnics, no employee related events.
    Work work work!!!!!

    Advice to ManagementAdvice

    You have some really great employees and should take better care of them.
    Develop and promote intercompany instead of hiring from the outside.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    dollar driven...at all cost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Middleboro, MA
    Current Employee - Anonymous Employee in Middleboro, MA

    I have been working at IDEX

    Pros

    co-workers are caring. compensation was reasonable.

    Cons

    no advancement. no recognition. your work is never good enough. no management communications or expectations

    Doesn't Recommend
    No opinion of CEO
  7.  

    confusing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IDEX

    Pros

    opportunities to make positive contributions to the growth of a department

    Cons

    Much of the information needed to perform essential responsibilities was out of date. It was also difficult to identify human resources who could provide answers to employee inquiries.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Burnout Central

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Human Resources in Wheeling, IL
    Former Employee - Human Resources in Wheeling, IL

    I worked at IDEX

    Pros

    Superior benefits and acceptable pay structure.

    Cons

    Unfair decision making processes of upper management. Too much focus on the quarterly shareholder numbers and not enough on what you are doing to the business. Too little interest in investing in people or ideas - too much emphasis on the immediate versus long-term strategy.

    Advice to ManagementAdvice

    Get out and let someone who cares about the business manage instead of someone who is only engaged with their own careers.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Field Service Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician in Chicago, IL
    Current Employee - Technician in Chicago, IL

    I have been working at IDEX full-time (more than 5 years)

    Pros

    The Freedom of not being in an office all day. I travel through many cities every day. No day is ever the same. Good pay, company vehicle (with GPS :() and working out of my house.

    Cons

    The company seems to be headed towards difficult times and the supervisors are cutting our hours and overtime. I don't have the warm fuzzy feeling that I used to have working here.

    Advice to ManagementAdvice

    It's not all about the numbers!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    VP Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations in Chicago, IL
    Former Employee - Operations in Chicago, IL

    I worked at IDEX full-time (more than an year)

    Pros

    Lots of autonomy, the company wants to achieve lean manufacturing, and upper management competent

    Cons

    Head of Fluid & Metering group is not a strong leader whatsoever.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Disorganized corporate identity, but some great brands to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IDEX full-time (more than 5 years)

    Pros

    Good experience for those interested in either commercial or operational excellence programs.

    Cons

    Always in a state of reorganization. Company hires from the outside more than promotes from within.

    Advice to ManagementAdvice

    Better career pathing and communication throughout the organization

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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