IDEXX Laboratories, Inc. Reviews

Pros

Interesting place to work
Work is challenging and diverse...in a good way
In some functional areas management is supportive and helpful
Senior management makes good financial decisions
Stable work environment

Cons

Treatment of employees varies drastically from department to department
Most senior managers do not provide adequate vision and leadership
Compensation is well below average and is inequitable
Annual raises are pitiful no matter how well you perform

Advice to Senior Management

Don't be surprised by the responses from the employee survey. You thought the responses would be better but that is because you're out of touch with your employees. Stop listening to management beneath you, they are not telling you the truth. They are making things appear better than they are so you think that they're doing a great job. Most employees want IDEXX to be a successful company and they want to do a great job, but many are unhappy with their compensation, raises (or lack there of), opportunities for advancement, etc. Give employees the freedom to utilize their experience and skills to get the job done and tell lower level management to get out of the way and let us work. Please compensate us appropriately and share company successes with employees in the form of cash not just parties. Lastly, give those poor people in customer service a break. It sounds like they're working in a prison camp. I don't even work at Thomas Drive but the reputation that is trailing in from the grapevine is horrifying. From what is being said I can't believe that we're working for the same company.

Pros

Good place to work, always interesting

Cons

not too bad, but hard to get in.

Pros

Great business model
Strong financial performance
One of the only stable employers in Maine
Global reach and diversity of business

Cons

Great disparity in treatment of the employee population from it's leadership team
Lack of career development and planning
Dysfunctional in it's communications to the employee population
Lack of follow through from Leadership on Purpose and Principles

Advice to Senior Management

Time to grow up and commit to the Purpose and Principles not just give it lip service. Special consideration should be given to Empower and Reward your employees. That means all employees should share in the company success not just the leadership team.

Pros

The company continues to grow and succeed. Most employees are given the freedom to accomplish tasks and goals without excessive supervision.

Cons

Despite a lack of clear vision (or rather a consistent vision) from senior management, employees continue to succeed. This will become less so as the company continues to grow and add middle managment while consolidating operations without any clear indication as to why employees were let go.

Pros

People, Flexibility, Benefits, Career Advancement,

Cons

New executive management isn't the same culture as the prior. Less personal and more corporate.

Pros

The job market is terrible, so IDEXX easily beats unemployment; the facility is clean and there is a cafeteria, parking.

Cons

The politics are insufferable -- if you make a mistake, you will never be able to recover. the pressue is intense

Advice to Senior Management

Hire some managers who care about the people who work for them; who are ethical and will mentor others and communicate the strategy of the company.

Pros

Employee will find the balance of work and life in IDEXX. Leading company in its own market. Company provides lots of training opportunities.

Cons

Lack of real competition. Company located in a place where the talent pool is relatively small. There are too many in-house construction projects during the past several years.

Advice to Senior Management

As the company grows, so does the bureaucracy across the organization. Find ways to recruit top talents and keep them busy.

Pros

Everyone here is nice, easy-going, and respectful.
A lot of senior staff work here. If you are a starter, it is very good for you to learn.

Cons

payment is a little bit low, the state tax is horrible--8.5%

Pros

The facility is clean and modern, though a little like a rat maze. For some reason IDEXX enjoys a good reputation among people who don't know anything about the company.

Cons

Poor pay, poor morale, weak, stagnant leadership, few chances for advancement even after years of hard work and excellent reviews.

Advice to Senior Management

Leaders should be ethical and progressive -- not self-centered and isolated; get rid of middle managers who are only interested in protecting their jobs.

Pros

IDEXX is a great place to work. If you want to work for a company that you can grow from within and are given opportunities based on your drive to further your career then IDEXX is the place to be. They are a solid, growing company and offer their employees excellent benefits. People that leave poor reviews on this site are disgruntled employees that think opportunities fall in your lap. You need to earn these opportunities and that means working hard for what you want. IDEXX also supports employees that are fine at entry level positions. How else is a company supposed to operate...we cannot all be at the top of the food chain. I have been with IDEXX for 7 years now starting at the very bottom and worked my way up. I worked very hard for every step I achieved. IDEXX is NOT a company where it's who you know to move up. They recognize those that are driven, have the potential, and are willing to work hard. I am excited to see what other opportunities are in store for me.

Cons

I do not think there are any downsides to working at IDEXX. If I had to mention one thing I would say having to follow a budget.....it puts so many restrictions on what you can buy to operate a lab. Really, that's with any company though.

Advice to Senior Management

I think that the management at IDEXX does an excellent job at keeping salary and work/home balance in check.