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I worked at IDG part-time
Fun environment. Structured but still able to have fun w/ your co-workers and clientele while making tons of money if you're good at sales and are passionate about food and sake. AMAZINGLY delicious mouth-watering Japanese cuisine served by a knowledgeable attractive and talented wait staff who are almost all ambitious actors and models. Great ambiance. Celebrities frequent the restaurants in this chain always. If you take passion in your sales and stay on top of the main points of customer service in dining you can do PRETTY well here. It's a fashion show- the dress code is basically all black. So as long as you look nice and sleek with a clean appearance you can add your own personality to your "uniform" which makes it fun.
Management politics... as with most restaurant management systems. Not cool to play favorites when it comes to placing certain servers in more lucrative sections. As a server, the tip out % to the support staff (bussers-runners-hosts-sushi and robata chefs) can be a bit much. More than often your tipping out more than what you're bringing home so it's imperative to execute impeccable service to the affuent clientele b/c they are very much likely to tip you well over 20% leaving you with more money in YOUR pocket. Beware of the awful snooty clientele though...
Advice to Management
Focus more on your hard working servers and have our backs a little bit more. Don't be misconstrued by the scheming and snooty clientele
Doesn't RecommendNegative Outlook
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at IDG full-time (More than a year)
Work in a fast-paced service environment with a colorful cast of characters and meet A-list cients. Great place to make contacts and turn a pretty penny if you can swing it. Delicious food.
Management is poor. No respect for employees, their time, or their well-being. Some shady business dealings in the past including adjusting employee timecards. Gross inequality in salary structure. Clientele can be overwhelmingly awful at times.
Advice to Management
Treat your employees with respect and make them feel valued and you'll have less turnover. Invest in your company and focus less on acting like a big shot and passing out shots to hot girls.