IDT

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  www.idt.net

IDT Reviews in Newark, NJ

Updated October 26, 2014
Updated October 26, 2014
47 Reviews
2.8
47 Reviews
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IDT Chairman and CEO Howard S. Jonas
Howard S. Jonas
16 Ratings

15 Employee Reviews Back to all reviews

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  1.  

    Customer Service outcalls to potential clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Temporary Project Assistant in Newark, NJ
    Current Employee - Temporary Project Assistant in Newark, NJ

    I have been working at IDT full-time (more than an year)

    Pros

    Everyone one is professional and very friendly environment.

    Cons

    The phones became a burdensome because there were no use of a headset.

    Advice to ManagementAdvice

    When hiring for the position of customer service use headsets to make an employee comfortable in using the phones

    Doesn't Recommend
    Negative Outlook
  2.  

    Family Disoriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Newark, NJ
    Current Employee - Customer Service in Newark, NJ

    I have been working at IDT full-time (more than 8 years)

    Pros

    Worked with some great people until they were let go.

    Cons

    If you are not part of the family you are not noticed. That is regardless if your a good worker. If your not of the Jewish religion you will be treated meaningless and stuck.

    Advice to ManagementAdvice

    Pay attetion to all employees equally, religion, race, creed or color remember.

    Negative Outlook
    No opinion of CEO
  3.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NOC in Newark, NJ
    Current Employee - NOC in Newark, NJ

    I have been working at IDT full-time (more than 3 years)

    Pros

    senior staff is very able and willing to help and teach new things

    Cons

    some management under values employees

    Advice to ManagementAdvice

    none, they know it all..... hint

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    This is a rat hole of a company.....a sweatshop of sorts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Newark, NJ
    Former Employee - Director in Newark, NJ

    I worked at IDT full-time (less than an year)

    Pros

    No pros. If you are not part of the family that runs the company, your changes of growing are zero.

    Cons

    They haven't cleaned the office in a decade. This is the most disgusting place to work. Inside looks like a sweatshop. If you are hired by this company bring your own vacuum cleaner and cleaning supplies. Sales are going down; their products are just lousy calling cards that you can get much cheaper elsewhere or free on the web.

    Advice to ManagementAdvice

    Clean the office, it is filthy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Most Disgusting Building I Ever Worked In

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - User Experience Dedigner in Newark, NJ
    Former Employee - User Experience Dedigner in Newark, NJ

    I worked at IDT as a contractor (less than an year)

    Pros

    Location easy to get too

    Cons

    Disgusting bring a tyvek suit they prrry on lower income clients

    Advice to ManagementAdvice

    Get organized

    Disapproves of CEO
  7. 1 person found this helpful  

    Not an ideal place to stay long-term. limited growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Newark, NJ
    Current Employee - Anonymous Employee in Newark, NJ

    I have been working at IDT full-time (more than 5 years)

    Pros

    It has a relaxed culture, my co-workers are fun to be around, location is ideal.

    Cons

    Limited growth, low pay, hardly any raises. there also seems to be a lot of office politics that go on here..the higher up's don't care much when they lose highly skilled employees. Favoritism to a select group of people. They do not offer incentives to want you to stay there. tuition reimbursement is a joke.. they move people a lot. It's not unusual if you move 2-3 times in a year.

    Advice to ManagementAdvice

    Please ask yourselves why you are losing good highly skilled employees. Show appreciation to all employees, not just a few - Yes, we know only a select few get bonuses.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Newark, NJ
    Current Employee - Manager in Newark, NJ

    I have been working at IDT full-time (more than 5 years)

    Pros

    Great co-workers. I liked most of my managers. The atmosphere is fairly positive. Decent IT department.

    Cons

    Pay is so-so. Benefits are lousy. Mass transit is a pain because it's a mile from the train station (not fun on a rainy day) and the so-called "light rail" only runs like every 45 minutes or whenever they feel like it. Lots of charming bodegas.

    Advice to ManagementAdvice

    more consistency and team-building

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Newark, NJ
    Former Employee - Associate in Newark, NJ

    I worked at IDT full-time (more than 8 years)

    Pros

    nice co-workers and decent work-life balance

    Cons

    employee health plan is poor
    used to be a lot more fun
    little opportunity for advancement

    Advice to ManagementAdvice

    It's hard to say what they could be doing better. The biggest challenge has been the downturn in the business, which only recently began to recover. It was painful to watch as the company went through round after round of lay-offs.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Somewhat decent company that hires family members of senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Newark, NJ
    Former Employee - Anonymous Employee in Newark, NJ

    I worked at IDT full-time (more than 3 years)

    Pros

    Good co-workers, very flexible on time and working from home, casual atmosphere, parking garage a block away (big plus), location its ok (a couple of good places to eat near by)

    Cons

    No real room for growth, bad pay, horrible benefits (co-pays are high), a lot of senior positions getting paid well for doing nothing (too much of that), really old technology (very poor for a telecoms company), no real sense of direction, no innovative products, dirty facilities.

    Advice to ManagementAdvice

    Bring company up to date on work ethics, dress codes (some people just show too much or wear sweat pants to work), trainings to improve work, technology needs a serious overhaul, get rid of so many dead weights that don't do anything (too many).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Enjoyable working environment with opportunities to contribute significantly to company value

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer in Newark, NJ
    Current Employee - Software Engineer in Newark, NJ

    I have been working at IDT

    Pros

    Intelligent and pleasant coworkers, relaxed professional environment, interesting problems to work on, good compensation. flexible work schedule, minimal commuting delays, gated free parking

    Cons

    Internal physical environment decent however not particularly asthetic,
    Newark not the most scenic or safest place. Cuts in benefits
    have not been fully restored e.g. minimal 401k matching, short term disability replaced with
    Aflac.

    Recommends
    Approves of CEO

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