IDT Reviews

Updated April 30, 2015
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2.8
52 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
IDT Chairman and CEO Howard S. Jonas
Howard S. Jonas
18 Ratings

Pros
  • fair salary and good benefit package (in 3 reviews)

  • Worked with some great people until they were let go (in 3 reviews)

Cons
  • Poor communication from upper management (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. helicopter ceo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Newark, NJ
    Current Employee - Anonymous Employee in Newark, NJ

    I have been working at IDT full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    growth potential for new employees

    Cons

    Lots of invisble rules. Lots of dead weight, just doing enough. CEO helicopters all

    Advice to Management

    Engage your employees more. Hear their concerns incentivice them.

  2. Satisfied in New Jersey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - New Jersey in Newark, NJ
    Current Employee - New Jersey in Newark, NJ

    I have been working at IDT full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Survived the Telecom downturn/competition in the last 15 years by making tough decisions and executing. Compensation remained above average throughout. Very low employee turn-over.

    Cons

    Opportunities may be scarce for a while for new hires.

    Advice to Management

    Continue working to improve the employee review process.

  3. Great opportunity for recently graduated Industrial Hygienist.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Industrial Hygienist in Manati, PR
    Current Contractor - Industrial Hygienist in Manati, PR

    I have been working at IDT as a contractor (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Requires no previous work experience.

    Cons

    Only offers entry-level salaries and no benefits whatsoever. Salaries stay basically the same with no regard of performance or seniority.

    Advice to Management

    Consider discussing benefits, time-off policies and training sessions.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. IDT was up and coming but went down fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Representative in Hackensack, NJ
    Former Employee - Account Representative in Hackensack, NJ

    I worked at IDT full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    not that many pros, got laid off after many cuts

    Cons

    had to be a certain religion to advance

    Advice to Management

    hire the best people not just the ones who share the same religion

  6. The straight story

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IDT

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    IDT will pay well for senior people.

    Cons

    IDT management will resent the fact they are even paying you.
    No technology direction of any kind.
    Hates their own employees.
    If not part of the family or close to them you've already hit a ceiling.
    Bureaucracy is rampant. This a telecom company that still has people fax forms in.
    Completely untrustworthy.
    Does not invest in their own company, their technology and definitely not their people.
    Keeps people on the payroll that do nothing ALL DAY.
    Doesn't give benefits until after 90 days of working there.

    Advice to Management

    Invest in your technology, people and processes
    Put someone at the head that actually wants to take the company forward

  7. Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications Specialist in San Jose, CA
    Current Employee - Communications Specialist in San Jose, CA

    I have been working at IDT (More than a year)

    Pros

    Benefits, perks and training are great

    Cons

    Management and overall office climate

  8. Family Disoriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Newark, NJ
    Current Employee - Customer Service in Newark, NJ

    I have been working at IDT full-time (More than 8 years)

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    Worked with some great people until they were let go.

    Cons

    If you are not part of the family you are not noticed. That is regardless if your a good worker. If your not of the Jewish religion you will be treated meaningless and stuck.

    Advice to Management

    Pay attetion to all employees equally, religion, race, creed or color remember.

  9. Customer Service outcalls to potential clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Temporary Project Assistant in Newark, NJ
    Current Employee - Temporary Project Assistant in Newark, NJ

    I have been working at IDT full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Everyone one is professional and very friendly environment.

    Cons

    The phones became a burdensome because there were no use of a headset.

    Advice to Management

    When hiring for the position of customer service use headsets to make an employee comfortable in using the phones

  10. Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NOC in Newark, NJ
    Current Employee - NOC in Newark, NJ

    I have been working at IDT full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    senior staff is very able and willing to help and teach new things

    Cons

    some management under values employees

    Advice to Management

    none, they know it all..... hint

  11. Helpful (1)

    This is a rat hole of a company.....a sweatshop of sorts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Newark, NJ
    Former Employee - Director in Newark, NJ

    I worked at IDT full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No pros. If you are not part of the family that runs the company, your changes of growing are zero.

    Cons

    They haven't cleaned the office in a decade. This is the most disgusting place to work. Inside looks like a sweatshop. If you are hired by this company bring your own vacuum cleaner and cleaning supplies. Sales are going down; their products are just lousy calling cards that you can get much cheaper elsewhere or free on the web.

    Advice to Management

    Clean the office, it is filthy.

IDT Photos

workfloor 1 2007
workfloor 2 2007
My booth 2009

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