IDT Reviews

Updated August 27, 2014
Updated August 27, 2014
42 Reviews
3.0
42 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
IDT Chairman and CEO Howard S. Jonas
Howard S. Jonas
14 Ratings

Employee Reviews

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  1.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NOC  in  Newark, NJ
    Current Employee - NOC in Newark, NJ

    I have been working at IDT full-time for more than 3 years

    Pros

    senior staff is very able and willing to help and teach new things

    Cons

    some management under values employees

    Advice to ManagementAdvice

    none, they know it all..... hint

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Not an ideal place to stay long-term. limited growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Newark, NJ
    Current Employee - Anonymous Employee in Newark, NJ

    I have been working at IDT full-time for more than 5 years

    Pros

    It has a relaxed culture, my co-workers are fun to be around, location is ideal.

    Cons

    Limited growth, low pay, hardly any raises. there also seems to be a lot of office politics that go on here..the higher up's don't care much when they lose highly skilled employees. Favoritism to a select group of people. They do not offer incentives to want you to stay there. tuition reimbursement is a joke.. they move people a lot. It's not unusual if you move 2-3 times in a year.

    Advice to ManagementAdvice

    Please ask yourselves why you are losing good highly skilled employees. Show appreciation to all employees, not just a few - Yes, we know only a select few get bonuses.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Horrible Biased Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IDT full-time for more than 8 years

    Pros

    Some good employees still there

    Cons

    Biased to Jewish employees. Will not get ahead if other religion.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great company to work with. Friendly people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Representative I  in  San Jose, CA
    Current Employee - Technical Support Representative I in San Jose, CA

    I have been working at IDT full-time for more than 3 years

    Pros

    fair salary and good benefit package.

    Cons

    Long working hours some times.

    Advice to ManagementAdvice

    over sized management layer

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    IDT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Manager  in  Chicago, IL
    Former Employee - Regional Sales Manager in Chicago, IL

    I worked at IDT full-time for more than a year

    Pros

    If you are in sales you have freedom.

    Cons

    depending on the regional sales manager you runt he risk of being micromanaged. the market is saturated and yet they still hire new retail account managers to go after the gristle of the market. they make you do inventory needlessly every Monday which is time consuming. they still have a "sell phone cards" mentality. the company tried to implement bill pay with but it wasn't plug and play. there were too many bugs. they constantly harp on you to grow even if your market is saturated. they know the market is saturated but still put enormous pressure on you.

    also, the manager who hired me told me to find a new job after he left after a year. there is little to no room for advancement within the company. they treat their regional sales managers very badly. they don't take into account seasonal fluctuations in business, especially in the upper midwest, where many migrants head south for the winter for work purposes, thus resulting in a decrease of business. upper management knows this happens and still tears into their RSM's and RAM's for reductions in sales.

    Advice to ManagementAdvice

    my advice to management is take a very close view of your regional vice presidents and take appropriate actions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Interesting Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IDT

    Pros

    Most of my coworkers were extremely intelligent.

    Cons

    There seemed to be too much of a insiders club. It was hard to get anything done.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Customer Service Rep. Call Center

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IDT

    Pros

    Laid back atmosphere. Supervisors are ok.

    Cons

    Over worked and under paid.

    Advice to ManagementAdvice

    Pay them a bit more and reduce the calls per hour.

  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Newark, NJ
    Current Employee - Manager in Newark, NJ

    I have been working at IDT full-time for more than 5 years

    Pros

    Great co-workers. I liked most of my managers. The atmosphere is fairly positive. Decent IT department.

    Cons

    Pay is so-so. Benefits are lousy. Mass transit is a pain because it's a mile from the train station (not fun on a rainy day) and the so-called "light rail" only runs like every 45 minutes or whenever they feel like it. Lots of charming bodegas.

    Advice to ManagementAdvice

    more consistency and team-building

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Excellent work environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IDT

    Pros

    I learned about Channel management and creative ways you can grow 80% gross margin business.

    Cons

    Playing politics within the sales organization was bit challenging especially when turnover was bit high. Not enough time to develop relationships

    Advice to ManagementAdvice

    Spend more time with customers and hire better strategic marketing directors.

  11.  

    Nice atmosphere and people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contractor  in  Coralville, IA
    Former Employee - Contractor in Coralville, IA

    I worked at IDT as a contractor for less than a year

    Pros

    People were friendly and helpful to each other. Was allowed to work independently without micromanaging. Manager responded promptly to any issue I had or request I made.

    Cons

    Pay was very low. Hours weren't ideal. Most available positions are 2nd and 3rd shift. Strong chemical smell in hallway most of the time....needs better ventilation.

    Advice to ManagementAdvice

    Be as flexible as possible with hours to help parents with kids.

    Recommends
    Neutral Outlook
    No opinion of CEO

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