IDT Reviews

Updated March 18, 2015
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2.7
50 Reviews
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IDT Chairman and CEO Howard S. Jonas
Howard S. Jonas
17 Ratings

Pros
  • fair salary and good benefit package (in 3 reviews)

  • Worked with some great people until they were let go (in 3 reviews)

Cons
  • Poor communication from upper management (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Great opportunity for recently graduated Industrial Hygienist.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Industrial Hygienist in Manati, PR
    Current Contractor - Industrial Hygienist in Manati, PR

    I have been working at IDT as a contractor (more than a year)

    Pros

    Requires no previous work experience.

    Cons

    Only offers entry-level salaries and no benefits whatsoever. Salaries stay basically the same with no regard of performance or seniority.

    Advice to ManagementAdvice

    Consider discussing benefits, time-off policies and training sessions.

    Recommends
    Neutral Outlook
  2. IDT was up and coming but went down fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Representative in Hackensack, NJ
    Former Employee - Account Representative in Hackensack, NJ

    I worked at IDT full-time (more than a year)

    Pros

    not that many pros, got laid off after many cuts

    Cons

    had to be a certain religion to advance

    Advice to ManagementAdvice

    hire the best people not just the ones who share the same religion

    Doesn't Recommend
    Negative Outlook
  3. The straight story

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IDT

    Pros

    IDT will pay well for senior people.

    Cons

    IDT management will resent the fact they are even paying you.
    No technology direction of any kind.
    Hates their own employees.
    If not part of the family or close to them you've already hit a ceiling.
    Bureaucracy is rampant. This a telecom company that still has people fax forms in.
    Completely untrustworthy.
    Does not invest in their own company, their technology and definitely not their people.
    Keeps people on the payroll that do nothing ALL DAY.
    Doesn't give benefits until after 90 days of working there.

    Advice to ManagementAdvice

    Invest in your technology, people and processes
    Put someone at the head that actually wants to take the company forward

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications Specialist in San Jose, CA
    Current Employee - Communications Specialist in San Jose, CA

    I have been working at IDT (more than a year)

    Pros

    Benefits, perks and training are great

    Cons

    Management and overall office climate

  6. Family Disoriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Newark, NJ
    Current Employee - Customer Service in Newark, NJ

    I have been working at IDT full-time (more than 8 years)

    Pros

    Worked with some great people until they were let go.

    Cons

    If you are not part of the family you are not noticed. That is regardless if your a good worker. If your not of the Jewish religion you will be treated meaningless and stuck.

    Advice to ManagementAdvice

    Pay attetion to all employees equally, religion, race, creed or color remember.

    Negative Outlook
    No opinion of CEO
  7. Customer Service outcalls to potential clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Temporary Project Assistant in Newark, NJ
    Current Employee - Temporary Project Assistant in Newark, NJ

    I have been working at IDT full-time (more than a year)

    Pros

    Everyone one is professional and very friendly environment.

    Cons

    The phones became a burdensome because there were no use of a headset.

    Advice to ManagementAdvice

    When hiring for the position of customer service use headsets to make an employee comfortable in using the phones

    Doesn't Recommend
    Negative Outlook
  8. Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NOC in Newark, NJ
    Current Employee - NOC in Newark, NJ

    I have been working at IDT full-time (more than 3 years)

    Pros

    senior staff is very able and willing to help and teach new things

    Cons

    some management under values employees

    Advice to ManagementAdvice

    none, they know it all..... hint

    Recommends
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful

    This is a rat hole of a company.....a sweatshop of sorts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Newark, NJ
    Former Employee - Director in Newark, NJ

    I worked at IDT full-time (less than a year)

    Pros

    No pros. If you are not part of the family that runs the company, your changes of growing are zero.

    Cons

    They haven't cleaned the office in a decade. This is the most disgusting place to work. Inside looks like a sweatshop. If you are hired by this company bring your own vacuum cleaner and cleaning supplies. Sales are going down; their products are just lousy calling cards that you can get much cheaper elsewhere or free on the web.

    Advice to ManagementAdvice

    Clean the office, it is filthy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. Most Disgusting Building I Ever Worked In

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Contractor - User Experience Dedigner in Newark, NJ
    Former Contractor - User Experience Dedigner in Newark, NJ

    I worked at IDT as a contractor (less than a year)

    Pros

    Location easy to get too

    Cons

    Disgusting bring a tyvek suit they prrry on lower income clients

    Advice to ManagementAdvice

    Get organized

    Disapproves of CEO
  11. 2 people found this helpful

    Not an ideal place to stay long-term. limited growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Newark, NJ
    Current Employee - Anonymous Employee in Newark, NJ

    I have been working at IDT full-time (more than 5 years)

    Pros

    It has a relaxed culture, my co-workers are fun to be around, location is ideal.

    Cons

    Limited growth, low pay, hardly any raises. there also seems to be a lot of office politics that go on here..the higher up's don't care much when they lose highly skilled employees. Favoritism to a select group of people. They do not offer incentives to want you to stay there. tuition reimbursement is a joke.. they move people a lot. It's not unusual if you move 2-3 times in a year.

    Advice to ManagementAdvice

    Please ask yourselves why you are losing good highly skilled employees. Show appreciation to all employees, not just a few - Yes, we know only a select few get bonuses.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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