IDT Reviews

Updated October 26, 2014
Updated October 26, 2014
47 Reviews
2.8
47 Reviews
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IDT Chairman and CEO Howard S. Jonas
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Employee Reviews

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  1.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications Specialist in San Jose, CA
    Current Employee - Communications Specialist in San Jose, CA

    I have been working at IDT (more than an year)

    Pros

    Benefits, perks and training are great

    Cons

    Management and overall office climate

  2.  

    Family Disoriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Newark, NJ
    Current Employee - Customer Service in Newark, NJ

    I have been working at IDT full-time (more than 8 years)

    Pros

    Worked with some great people until they were let go.

    Cons

    If you are not part of the family you are not noticed. That is regardless if your a good worker. If your not of the Jewish religion you will be treated meaningless and stuck.

    Advice to ManagementAdvice

    Pay attetion to all employees equally, religion, race, creed or color remember.

    Negative Outlook
    No opinion of CEO
  3.  

    Customer Service outcalls to potential clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Temporary Project Assistant in Newark, NJ
    Current Employee - Temporary Project Assistant in Newark, NJ

    I have been working at IDT full-time (more than an year)

    Pros

    Everyone one is professional and very friendly environment.

    Cons

    The phones became a burdensome because there were no use of a headset.

    Advice to ManagementAdvice

    When hiring for the position of customer service use headsets to make an employee comfortable in using the phones

    Doesn't Recommend
    Negative Outlook
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  5.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NOC in Newark, NJ
    Current Employee - NOC in Newark, NJ

    I have been working at IDT full-time (more than 3 years)

    Pros

    senior staff is very able and willing to help and teach new things

    Cons

    some management under values employees

    Advice to ManagementAdvice

    none, they know it all..... hint

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    This is a rat hole of a company.....a sweatshop of sorts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Newark, NJ
    Former Employee - Director in Newark, NJ

    I worked at IDT full-time (less than an year)

    Pros

    No pros. If you are not part of the family that runs the company, your changes of growing are zero.

    Cons

    They haven't cleaned the office in a decade. This is the most disgusting place to work. Inside looks like a sweatshop. If you are hired by this company bring your own vacuum cleaner and cleaning supplies. Sales are going down; their products are just lousy calling cards that you can get much cheaper elsewhere or free on the web.

    Advice to ManagementAdvice

    Clean the office, it is filthy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Most Disgusting Building I Ever Worked In

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - User Experience Dedigner in Newark, NJ
    Former Employee - User Experience Dedigner in Newark, NJ

    I worked at IDT as a contractor (less than an year)

    Pros

    Location easy to get too

    Cons

    Disgusting bring a tyvek suit they prrry on lower income clients

    Advice to ManagementAdvice

    Get organized

    Disapproves of CEO
  8.  

    Not an ideal place to stay long-term. limited growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Newark, NJ
    Current Employee - Anonymous Employee in Newark, NJ

    I have been working at IDT full-time (more than 5 years)

    Pros

    It has a relaxed culture, my co-workers are fun to be around, location is ideal.

    Cons

    Limited growth, low pay, hardly any raises. there also seems to be a lot of office politics that go on here..the higher up's don't care much when they lose highly skilled employees. Favoritism to a select group of people. They do not offer incentives to want you to stay there. tuition reimbursement is a joke.. they move people a lot. It's not unusual if you move 2-3 times in a year.

    Advice to ManagementAdvice

    Please ask yourselves why you are losing good highly skilled employees. Show appreciation to all employees, not just a few - Yes, we know only a select few get bonuses.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Horrible Biased Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IDT full-time (more than 8 years)

    Pros

    Some good employees still there

    Cons

    Biased to Jewish employees. Will not get ahead if other religion.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great company to work with. Friendly people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Representative I in San Jose, CA
    Current Employee - Technical Support Representative I in San Jose, CA

    I have been working at IDT full-time (more than 3 years)

    Pros

    fair salary and good benefit package.

    Cons

    Long working hours some times.

    Advice to ManagementAdvice

    over sized management layer

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    IDT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Manager in Chicago, IL
    Former Employee - Regional Sales Manager in Chicago, IL

    I worked at IDT full-time (more than an year)

    Pros

    If you are in sales you have freedom.

    Cons

    depending on the regional sales manager you runt he risk of being micromanaged. the market is saturated and yet they still hire new retail account managers to go after the gristle of the market. they make you do inventory needlessly every Monday which is time consuming. they still have a "sell phone cards" mentality. the company tried to implement bill pay with but it wasn't plug and play. there were too many bugs. they constantly harp on you to grow even if your market is saturated. they know the market is saturated but still put enormous pressure on you.

    also, the manager who hired me told me to find a new job after he left after a year. there is little to no room for advancement within the company. they treat their regional sales managers very badly. they don't take into account seasonal fluctuations in business, especially in the upper midwest, where many migrants head south for the winter for work purposes, thus resulting in a decrease of business. upper management knows this happens and still tears into their RSM's and RAM's for reductions in sales.

    Advice to ManagementAdvice

    my advice to management is take a very close view of your regional vice presidents and take appropriate actions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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